Intermittent Weird Keyboard Issue


  1. Posts : 41
    win 10
       #1

    Intermittent Weird Keyboard Issue


    Hi All,

    Bit of a weird issue that has been going on for a few weeks now.

    Running a PC Specialist Defiance laptop (based on a Clevo) Win 10 Version 20H2 (Build 19042.1052) & randomly the keyboard would stop working.

    It's an old & well used machine, so I'd have thought it was hardware related, however I discovered a work around that makes no sense.

    I am using Yahoo Mail (in Firefox) & if I try to type in the search bar, the keyboard will come back alive. If I mash buttons on another page in Firefox or on another program, nothing happens.
      My Computer

  2. jamis's Avatar
    Posts : 475
    Windows10 Home 64 bit v. 21H1 bld. 19043.1110
       #2

    Does this happen with any other web page in FF?
      My Computer


  3. Posts : 41
    win 10
    Thread Starter
       #3

    The issue occurs on any page & in any program (not just in Firefox).

    It just only Yahoo Mail in Firefox that strangely seems to resolve it
      My Computer

  4. Berton's Avatar
    Posts : 11,287
    Win10 Pro Versions 2004 and 2009/20H2, Win10 Pro IP_Dev, Win10 Home 1909
       #4

    Does it happen in Safe Mode? Is a third-party software installed, something like AutoHotKey? A diagnostic I use for hardware issues is booting a Linux Mint LiveUSB or LiveDVD to check functions that are giving problems [both are full-featured, just don't click the Install icon].
      My Computers


  5. Posts : 41
    win 10
    Thread Starter
       #5

    I will have to test it in safe mode. Nothing like AutoHotKey is installed.
      My Computer


 

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