Intermittent Weird Keyboard Issue


  1. supermonkey
    Posts : 41
    win 10
       New #1

    Intermittent Weird Keyboard Issue


    Hi All,

    Bit of a weird issue that has been going on for a few weeks now.

    Running a PC Specialist Defiance laptop (based on a Clevo) Win 10 Version 20H2 (Build 19042.1052) & randomly the keyboard would stop working.

    It's an old & well used machine, so I'd have thought it was hardware related, however I discovered a work around that makes no sense.

    I am using Yahoo Mail (in Firefox) & if I try to type in the search bar, the keyboard will come back alive. If I mash buttons on another page in Firefox or on another program, nothing happens.
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  3. jamis
    Posts : 579
    Windows10 Home 64 bit v. 22H2 bld. 19045.2604
       New #2

    Does this happen with any other web page in FF?
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  4. supermonkey
    Posts : 41
    win 10
    Thread Starter
       New #3

    The issue occurs on any page & in any program (not just in Firefox).

    It just only Yahoo Mail in Firefox that strangely seems to resolve it
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  6. Berton
    Posts : 14,022
    Win10 Pro and Home, Win11 Pro and Home, Win7, Linux Mint
       New #4

    Does it happen in Safe Mode? Is a third-party software installed, something like AutoHotKey? A diagnostic I use for hardware issues is booting a Linux Mint LiveUSB or LiveDVD to check functions that are giving problems [both are full-featured, just don't click the Install icon].
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  7. supermonkey
    Posts : 41
    win 10
    Thread Starter
       New #5

    I will have to test it in safe mode. Nothing like AutoHotKey is installed.
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  8. Kiesman
    Posts : 4
    Windows 10
       New #6

    Seeing as this is still a relatively new thread, I'll reply. I have a G110 as well, and ever since building a new desktop (and therefore needing to download brand-new software and drivers) I've been having a key-lockup issue. It is 100% not a physical problem, the keyboard works fine on my old rig. After weeks of searching, I've learned that it is a "DirectInput overload" issue, if there's any single app that requests/receives DirectInput data, it can and will overload the keyboard and cause it to lock up on a single key. I have been hunting for WEEKS for an old version of the software/drivers.
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