New
#1
Front USB Recognition Issue
I have this seemingly random, recurring issue with the front two USB ports on my PC. I have a pair of externally powered Seagate 500GB Freeagent HDDs of different vintages that I use for system images and they plug into one of the two front USB ports on the tower. It seems that after a CU update, the system will not recognize the front two ports when either of these drives are plugged in. The four rear USB ports work fine and have devices permanently connected to them (keyboard, mouse, external HDD, & printer). The system has these two 3.0 ports configured as drives H & G. The ports don't show up in Device Manager or Devices & Printers in the Control Panel pages until they are recognized. I have tried physically connecting the drives under power and then doing a restart or boot up and the two ports will not be recognized. I have disconnected and reconnected the drives with different USB cables to no avail. Eventually, the drives will be recognized and shown, but I'm not sure what triggers the event. It usually happens when I'm putzing around in the system trying to see the drives, but I have not figured out what triggers the recognition. I have not had the issue (that I can recall) with flash drives. Once the USB ports have been "activated" with a HDD, the problem disappears until the next CU update. Since I normally don't use these two HDDs until right before I do a WU, I don't see the problem right away. I'm guessing the issue is with my tower hardware as all of the drivers are up to date by W10. Is there a way I can manually trigger the recognition of the drives?