I can't connect my ps4 controller

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  1. Cerawy's Avatar
    Posts : 882
    Windows 10 Home 64 bit
       #1

    I can't connect my ps4 controller


    It seems like i can no longer connect my ps4 controller to windows. If i power it on, it will flash a few times and turn off immediately. I have tried removing it from my pc, and pairing it again. I have tried reinstalling the bluetooth drivers from device manager. I have also made sure it's fulle recharged.
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  2. Bastet's Avatar
    Posts : 1,867
    Windows 10 Pro 64bit
       #2

    I would try connecting it via cable first then try via Bluetooth.
    Ensure you’re pairing it correctly. Does the DS4 appear as a device when scanning for BT devices?
    Have you downloaded DS4Windows? This too may help.
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  3. Cerawy's Avatar
    Posts : 882
    Windows 10 Home 64 bit
    Thread Starter
       #3

    I have already tried cable. Yes, it appears, and i connect it correctly. I don't use ds4, i have been using this controller for years without any problems, and without the ds4 software..?
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  4. Bastet's Avatar
    Posts : 1,867
    Windows 10 Pro 64bit
       #4

    Have you restarted the PC?
    Usually removing the device & setting it up again usually works.
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  5. Cerawy's Avatar
    Posts : 882
    Windows 10 Home 64 bit
    Thread Starter
       #5

    Yes, several times.
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  6. Bastet's Avatar
    Posts : 1,867
    Windows 10 Pro 64bit
       #6

    Is the cable a genuine Apple one?
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  7. Cerawy's Avatar
    Posts : 882
    Windows 10 Home 64 bit
    Thread Starter
       #7

    No, i don't think so.
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  8. Bastet's Avatar
    Posts : 1,867
    Windows 10 Pro 64bit
       #8

    Does the controller charge with that cable? Often third party cables will change the device but not sync or connect for play.
    The cable needs to be Apple certified for that. Can you try a genuine cable?
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  9. Cerawy's Avatar
    Posts : 882
    Windows 10 Home 64 bit
    Thread Starter
       #9

    Sadly not. I have been using my controller with this cable for some time without any problems. Yes, it charges the controller without problems. I have tested the bluetooth dongle and controller on my laptop as well, with the same result.
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  10. Bastet's Avatar
    Posts : 1,867
    Windows 10 Pro 64bit
       #10

    Thank for the update. I’m out of options.
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