Unknown USB Device (Set Address Failed)


  1. Posts : 68
    Windows 10
       #1

    Unknown USB Device (Set Address Failed)


    Windows version 21H1 19043-985 Windows 10 Pro 64bit

    I am running a WD RED 10GB RAID 1 mirror on an unmanaged external enclosure. Enclosure specs are here HUR5-SU31C , 2 Bay USB 3.1 Type-C Specs - Mediasonic Forum

    I've had this enclosure connected to a Windows 10 machines for several months now with no hiccups. It acts as my Plex library. A couple days ago after I performed a Windows update, the drive started to disconnect when attempting to write data to it. I checked out device manager and it showed Unknown USB Device (Set Address Failed). I can toggle the power on the enclosure but as soon as I try to write something to it or even delete something explorer freezes and disconnects the enclosure. So I moved it over to another machine, running same windows version and it works fine. I can write and delete to it and no problems, no freezes, no disconnects.

    While the drive is in the Unknown USB Device (Set Address Failed) state, I uninstall the driver, rescanned hardware and it pops up again as Unknown USB Device (Set Address Failed). The only way I can get it to recognize it to power cycle the enclosure but the problem occurs again. If I reboot the computer sometimes the drive will be recognized and sometimes it won't.

    Since the enclosure works in another computer I assume there is something wrong with the specific machine. I have 2 other external drives connected to it, an external WD 12GB and a smaller 4GB 3rd party external enclosure, all working fine. I've tried switching usb ports but same result. I don't believe the cable is bad because it works fine on another machine with the same usb cable.

    Any suggestions?

    Unknown USB Device (Set Address Failed)-untitled1.png

    - - - Updated - - -

    I am going to try this and will report back if it does not fix it.

    USB drive or flash problems? How to cleanup and remove old USB storage drivers | TechSpot Forums
      My Computer

  2. Megahertz's Avatar
    Posts : 2,864
    Windows 7 HP 64 - Windows 10 Pro - Lubuntu
       #2

    Open a CMD window as administrator and type:
    sfc /scannow
    If it finds any corrupted file (fixed or not), restart and run it again.

    Then run
    Dism /Online /Cleanup-Image /ScanHealth

    and

    Dism /Online /Cleanup-Image /RestoreHealth
      My Computers

  3. jimbo45's Avatar
    Posts : 10,811
    Windows / Linux : Arch Linux
       #3

    Hi there
    Another solution

    @JDubbedN

    If you have the previous version of Windows on an HDD / SSD hdd / iso or whatever available then do update driver and use scan from computer to search for driver --> point to the driverstore on the previous version of windows.

    Cheers
    jimbo
      My Computer


  4. Posts : 68
    Windows 10
    Thread Starter
       #4

    - - - Updated - - -

    I am going to try this and will report back if it does not fix it.

    USB drive or flash problems? How to cleanup and remove old USB storage drivers | TechSpot Forums
    So far this method has fixed the issue. I've been copying data on the drive all night long and it's holding up. Thanks for the responses!
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 14:31.
Find Us




Windows 10 Forums