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  1. Joined : Aug 2015
    Posts : 5
    Windows 10
       20 Aug 2015 #1

    Downloading pictures to computer


    Since installing Windows 10 I can't download pictures from my digital camera to my computer. What can I do to fix the problem
      My System SpecsSystem Spec


  2. Joined : May 2015
    Posts : 1,380
    Win 10 14393.51
       21 Aug 2015 #2

    What's the camera? What way are you trying to transfer pictures? (Some cameras will mount as external hard drives. Others use software.)
      My System SpecsSystem Spec


  3. Joined : Mar 2015
    Philadelphia
    Posts : 1,075
    Windows 10 Pro x64
       21 Aug 2015 #3

    My wife is a photographer (half hobby, half paid), and I can't tell the last time she has ever connected her camera to a computer. Most laptops have card readers built-in, and USB models for desktops are dirty cheap. That always seems to be the best (and fastest) way.
      My System SpecsSystem Spec


  4. Joined : Jun 2015
    San Antonio, TX
    Posts : 1,934
    MS Windows 10 Pro - Perm Activation of 10585
       21 Aug 2015 #4

    Does you digital camera have a memory stick that you are able to remove ?
    What kind is it. ?
    If you can just load the memory stick into the computer and notice which device or drive has been opened, then sometimes the stick will always give you an option to save-all in some folder... or ask where you wish the files to be save?

    Here is some info about itl
    http://service.us.panasonic.com/OPERMANPDF/DMCZS9.PDF


    Does any of the above look familiar ?
    ... .. answers to the above ?
    Last edited by acmanten; 22 Aug 2015 at 14:38.
      My System SpecsSystem Spec


  5. Joined : Aug 2015
    Posts : 5
    Windows 10
       22 Aug 2015 #5

    The camera is a Panasonic digital DMC-ZS8 I am connecting with a cable from camera to computer When checking the computer recognizes the camera but the camera does not give me the optician to transfer pics to the computer. Always worked before downloading windows 10
      My System SpecsSystem Spec


  6. Joined : May 2015
    Posts : 1,380
    Win 10 14393.51
       22 Aug 2015 #6

    I don't know what to expect for a Panasonic DMC-ZS8.

    I have a Canon DSLR T3i. It shows up as an external drive (but with a special icon). I can transfer files in either direction, just as if it was a regular drive. I have never used the software Canon provides to manage the transfers.

    If you're using such software, you may have to re-install it, even if it's compatible with Windows 10.

    My preferred method is to use a reader for the SD card.
      My System SpecsSystem Spec


  7. Joined : Aug 2015
    Posts : 7
    Windows 10
       23 Aug 2015 #7

    I'm sitting with exactly the same problem as vickyray. Plug the camera in and I see it but there's nothing when you open it. Nothing wrong with any hardware because I can see and download the pictures without problems on my laptop that still has Windows 7. The only difference is that I have a Fujifilm Finepix S100FS camera.
      My System SpecsSystem Spec


  8. Joined : Jun 2015
    San Antonio, TX
    Posts : 1,934
    MS Windows 10 Pro - Perm Activation of 10585
       23 Aug 2015 #8

    A digital camara would normally had an SD memory card or some kind of space available to store memory. That memory is normally a removable stick and it can be removed and put in the computer and get a directory of what is one it. Then the person could see what files and information is stored on it - in the folders.

    Sometimes the name of folder on an SD card will be named: DCIM. ... and you can then use file explorer application to click on DCIM and see other folder on the SD card.... and the others folder will most likely include the photos and or JPG files. If you go to one of those folders you can copy/paste any and or all photos to your desktop or portable computer, then after delete them from your SD card. Best to all. Cliff M.
      My System SpecsSystem Spec


  9. Joined : May 2015
    Posts : 1,380
    Win 10 14393.51
       23 Aug 2015 #9

    It occurs to me that I had a similar issue with my old Canon Rebel XT (also known as 350D, outside the US). It didn't connect with a Windows 7 PC. There was a setting in the camera that worked around that. As far as I know, Canon never released a firmware upgrade for the camera to make a real fix, and no Windows 7 update ever changed it.

    I transferred files using a card reader, so I didn't care.

    You may have to resort to that, unless Panasonic or Fuji can assist you. I wouldn't count on any future MS updates to restore compatibility.
      My System SpecsSystem Spec


  10. Joined : Mar 2015
    Philadelphia
    Posts : 1,075
    Windows 10 Pro x64
       24 Aug 2015 #10

    vickiray said: View Post
    The camera is a Panasonic digital DMC-ZS8 I am connecting with a cable from camera to computer When checking the computer recognizes the camera but the camera does not give me the optician to transfer pics to the computer. Always worked before downloading windows 10
    That's how you had your previous OS configured, but that doesn't mean it carried over to Windows 10, especially if your camera isn't being recognized. The easiest solution is to get a card reader, which is how most people transfer photos to their computer anyway.
      My System SpecsSystem Spec


 
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