Cool n Quiet driver issue


  1. Posts : 8
    Windows 10 Pro 20H2 32-bit
       #1

    Cool n Quiet driver issue


    I clean installed Windows 10 for the first time in March 2021. I'm using a 10 years old motherboard with Windows 10 Pro 20H2 32-bit. I was previously on Windows 7 Pro SP1 32-bit.

    There is a warning icon on the computer device in Control Panel > Hardware and Sound > Devices and Printers because I can't install the Cool'n'Quiet driver since the AsusSetup.exe executable doesn't support Windows 10.

    Cool'n'Quiet
    Cool'n'Quiet - Wikipedia

    Device Manager in Windows 10 > Other devices > Unknown device ; Device instance path: ACPI\ATK0110\1010110

    Device Manager in Windows 7 > System devices > ATK0110 ACPI UTILITY ; Device instance path: ACPI\ATK0110\1010110

    ATK stands for AsusTeK. ACPI means Advanced Configuration and Power Interface.

    My computer has no stability problems. It's working surprising well.

    Should I do anything about the warning icon?

    Should I disable Cool'n'Quiet in the BIOS setup utility?

    BIOS SETUP UTILITY > Advanced > CPU Configuration > Cool'n'Quiet [Enabled] (default)
    BIOS SETUP UTILITY > Power > ACPI 2.0 Support [Enabled] (default)
    BIOS SETUP UTILITY > Power > ACPI APIC support [Enabled] (default)

    Should I somehow copy the Cool'n'Quiet driver on Windows 7 and install it on Windows 10? I still have the Windows 7 HDD in my case.

    Should I install a Cool'n'Quiet driver from the Microsoft update catalog?

    Search results for "ATK0110"
    http://www.catalog.update.microsoft....aspx?q=ATK0110

    My specs...

    * ASUS M4A89GTD PRO/USB3 AM3 AMD 890GX HDMI SATA 6Gb/s USB 3.0 ATX AMD Motherboard (ordered in Aug 2010)
    * AMD Phenom II X2 555 Black Edition Callisto 3.2GHz Dual-Core Desktop Processor (ordered in Aug 2010)
    * EVGA 01G-P3-1313-KR GeForce 210 1GB 64-bit DDR3 PCI Express 2.0 x16 Video Card (ordered in Dec 2012)
    * Dell UltraSharp U2412M Monitor (ordered in Nov 2016)
    * G.SKILL Ripjaws X Series 4GB (2 x 2GB) 240-Pin DDR3 SDRAM DDR3 1333 (PC3-10666) Desktop Memory (ordered in Oct 2019)
    * Samsung 860 EVO Series 250 GB SATA III 2.5" Internal SSD (ordered in Mar 2021)
      My Computer

  2.   My Computers


  3. Posts : 8
    Windows 10 Pro 20H2 32-bit
    Thread Starter
       #3

    Hmm, I don't think I trust drivers from Softpedia. I googled the hashes for more info.

    Filename: amd_1.3.2.0.exe (from Softpedia)

    MD5, SHA1, SHA256:

    4b5f81c02de007ec7c2225af0852c4d5
    ae45b8135e9e702257a1a8b9919cbb3611f5dc15
    4fd3f50c1401fabd33439504060f71bfc237b3dc1cbe7fb17bd080e3ae718b41

    More info
    VirusTotal
    AMD Processor - amd_1.3.2.0g.exe driver for Windows XP/Vista - Summary

    Here is the file list within the AMD_CnQ_V21803_XpVistaWin7.zip archive from the ASUS site.

    Code:
    Archive:  AMD_CnQ_V21803_XpVistaWin7.zip
      Length      Date    Time    Name
    ---------  ---------- -----   ----
            0  05/10/2011 10:56   AMD_CnQ_V21803_XpVistaWin7/
            0  05/10/2011 10:56   AMD_CnQ_V21803_XpVistaWin7/Acpi/
        36864  08/19/2009 17:29   AMD_CnQ_V21803_XpVistaWin7/Acpi/AsAcpiIns.exe
          518  03/18/2009 10:48   AMD_CnQ_V21803_XpVistaWin7/Acpi/install.ini
            0  05/10/2011 10:56   AMD_CnQ_V21803_XpVistaWin7/Acpi/WIN2000/
        45056  03/02/2003 15:00   AMD_CnQ_V21803_XpVistaWin7/Acpi/WIN2000/2000UNIN.EXE
         5810  08/13/2004 10:56   AMD_CnQ_V21803_XpVistaWin7/Acpi/WIN2000/asacpi.sys
         7790  08/20/2004 08:58   AMD_CnQ_V21803_XpVistaWin7/Acpi/WIN2000/ATK2000.CAT
         2093  08/19/2004 09:48   AMD_CnQ_V21803_XpVistaWin7/Acpi/WIN2000/ATK2000.INF
            0  05/10/2011 10:56   AMD_CnQ_V21803_XpVistaWin7/Acpi/Win7/
         7401  07/30/2009 07:59   AMD_CnQ_V21803_XpVistaWin7/Acpi/Win7/asacpi.cat
         1465  07/16/2009 11:41   AMD_CnQ_V21803_XpVistaWin7/Acpi/Win7/AsAcpi.inf
        13216  07/16/2009 11:36   AMD_CnQ_V21803_XpVistaWin7/Acpi/Win7/asacpi.sys
            0  05/10/2011 10:56   AMD_CnQ_V21803_XpVistaWin7/Acpi/WINVISTA/
         8014  10/24/2006 03:08   AMD_CnQ_V21803_XpVistaWin7/Acpi/WINVISTA/asacpi.cat
         1465  10/13/2006 13:43   AMD_CnQ_V21803_XpVistaWin7/Acpi/WINVISTA/AsAcpi.inf
         7680  10/18/2006 13:44   AMD_CnQ_V21803_XpVistaWin7/Acpi/WINVISTA/AsAcpi.sys
            0  05/10/2011 10:56   AMD_CnQ_V21803_XpVistaWin7/Acpi64/
        38912  08/19/2009 17:42   AMD_CnQ_V21803_XpVistaWin7/Acpi64/AsAcpiIns.exe
          515  03/18/2009 10:48   AMD_CnQ_V21803_XpVistaWin7/Acpi64/install.ini
            0  05/10/2011 10:56   AMD_CnQ_V21803_XpVistaWin7/Acpi64/win2000/
        10579  01/25/2008 13:35   AMD_CnQ_V21803_XpVistaWin7/Acpi64/win2000/asacpi.cat
         1532  01/21/2008 17:47   AMD_CnQ_V21803_XpVistaWin7/Acpi64/win2000/AsAcpi.inf
         8192  01/21/2008 17:45   AMD_CnQ_V21803_XpVistaWin7/Acpi64/win2000/Asacpi.sys
         7814  04/04/2005 04:50   AMD_CnQ_V21803_XpVistaWin7/Acpi64/win2000/ATK2000.CAT
         2160  05/08/2006 10:55   AMD_CnQ_V21803_XpVistaWin7/Acpi64/win2000/ATK2000.INF
            0  05/10/2011 10:56   AMD_CnQ_V21803_XpVistaWin7/Acpi64/WIN7/
         7425  07/30/2009 07:59   AMD_CnQ_V21803_XpVistaWin7/Acpi64/WIN7/asacpi.cat
         1532  07/16/2009 11:42   AMD_CnQ_V21803_XpVistaWin7/Acpi64/WIN7/AsAcpi.inf
        15416  07/16/2009 11:38   AMD_CnQ_V21803_XpVistaWin7/Acpi64/WIN7/Asacpi.sys
            0  05/10/2011 10:56   AMD_CnQ_V21803_XpVistaWin7/Acpi64/WINVISTA/
         8014  11/03/2006 03:57   AMD_CnQ_V21803_XpVistaWin7/Acpi64/WINVISTA/asacpi.cat
         1532  10/19/2006 08:54   AMD_CnQ_V21803_XpVistaWin7/Acpi64/WINVISTA/AsAcpi.inf
        15680  10/31/2006 23:23   AMD_CnQ_V21803_XpVistaWin7/Acpi64/WINVISTA/Asacpi.sys
      1114752  12/21/2009 15:56   AMD_CnQ_V21803_XpVistaWin7/AsusSetup.exe
         2597  03/31/2010 13:59   AMD_CnQ_V21803_XpVistaWin7/AsusSetup.ini
      1009350  03/31/2010 11:34   AMD_CnQ_V21803_XpVistaWin7/data1.cab
        21292  03/31/2010 11:34   AMD_CnQ_V21803_XpVistaWin7/data1.hdr
      2561940  03/31/2010 11:34   AMD_CnQ_V21803_XpVistaWin7/data2.cab
          116  08/12/2008 19:56   AMD_CnQ_V21803_XpVistaWin7/English.ini
          160  08/12/2008 19:56   AMD_CnQ_V21803_XpVistaWin7/French.ini
          134  08/12/2008 19:56   AMD_CnQ_V21803_XpVistaWin7/German.ini
       346602  07/25/2002 10:07   AMD_CnQ_V21803_XpVistaWin7/ikernel.ex_
            0  05/10/2011 10:56   AMD_CnQ_V21803_XpVistaWin7/Io/
        24576  09/30/2009 11:33   AMD_CnQ_V21803_XpVistaWin7/Io/AsIO.dll
         5764  11/18/2003 21:06   AMD_CnQ_V21803_XpVistaWin7/Io/AsIO.VXD
        11296  08/04/2009 10:28   AMD_CnQ_V21803_XpVistaWin7/Io/AsIO32.sys
        13440  08/04/2009 10:28   AMD_CnQ_V21803_XpVistaWin7/Io/AsIO64.sys
       110592  10/14/2009 11:36   AMD_CnQ_V21803_XpVistaWin7/Io/AsIoIns.exe
       110592  08/19/2009 16:39   AMD_CnQ_V21803_XpVistaWin7/Io/AsIoUnins.exe
           57  10/14/2009 11:30   AMD_CnQ_V21803_XpVistaWin7/Io/Version.ini
          110  12/12/2008 09:44   AMD_CnQ_V21803_XpVistaWin7/Japanese.ini
          435  03/31/2010 11:34   AMD_CnQ_V21803_XpVistaWin7/layout.bin
          152  05/22/2009 17:52   AMD_CnQ_V21803_XpVistaWin7/SChinese.ini
      3932214  03/27/2008 10:29   AMD_CnQ_V21803_XpVistaWin7/setup.bmp
       168448  09/05/2001 05:03   AMD_CnQ_V21803_XpVistaWin7/Setup.exe
          199  03/31/2010 11:34   AMD_CnQ_V21803_XpVistaWin7/Setup.ini
       135370  05/15/2009 12:20   AMD_CnQ_V21803_XpVistaWin7/setup.inx
          150  02/10/2009 09:09   AMD_CnQ_V21803_XpVistaWin7/TChinese.ini
    ---------                     -------
      9827013                     59 files

    Support > Motherboards > AMD platform > M4A89GTD PRO/USB3 > Driver & Tools
    Windows 7 32-bit > AMD Cool n Quiet Driver V2.18.03 for Windows XP & 64bit XP
    M4A89GTD PRO/USB3 - Support

    Is it possible to manually install the Cool'n'Quiet driver from the /Acpi/Win7/ folder?
      My Computer


  4. Posts : 34,963
    Win 10 Pro (1903) (2nd PC is 21H2)
       #4

    I think you have 2 options
    a. forget the feature and ignore/disable it
    b. seek comment on an ASUS forum.

    Esssentially where you upgrade to Win 10 with unsupported hardware, the responsibility vests with you to resolve issues.
    As for tenforums, you'll only get really useful comment if someone here has had experience with exactly that kind of feature. There's no guarantee whatsoever that an older driver will work in a Win 10 environment, so without other information, it's trial and error.

    If you still have a working Win 7 environment you can back up the driver and then try reinstalling it.
      My Computers


  5. Posts : 8
    Windows 10 Pro 20H2 32-bit
    Thread Starter
       #5

    Thanks for replies.

    I disabled Cool'n'Quiet in BIOS and disabled the unknown device in Device Manager, that removed the warning icon.

    I hope my motherboard doesn't die a horrible death.

      My Computer


  6. Posts : 34,963
    Win 10 Pro (1903) (2nd PC is 21H2)
       #6

    Just keep an eye on temps for a while... you've had good value from it. If it dies, it'll probably go -er- quietly.
      My Computers


 

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