Hard drive errors where to find the log as to what the cause is?


  1. Posts : 273
    windows 10 home
       #1

    Hard drive errors where to find the log as to what the cause is?


    I think my hard drive is finally going because everyday I have to run a scan and it repairs something but what I don't know. Where is the log located so I can check as to what the cause of my errors are? I did order a new one this time a SSD. I just need to get through the next few days until I get it. Thanks

    Windows 10 20H2
    MB ROG STRIX B360-F gaming
    16 GBs
    Intel(R) Core(TM) i5-8600 CPU @ 3.10GHz 3.10 GHz
      My Computer


  2. Posts : 39,969
    windows 10 professional version 1607 build 14393.969 64 bit
       #2

    1) Run:

    Tuneup.bat - Click here to go to the BSOD batch repository to download and run this batch file.



    2) Run HD Tune (free version) (all drives)
    HD Tune website
    Post images into the thread for results on these tabs:
    a) Health
    b) Benchmark
    c) Full error scan


    3) Run Sea Tools for Windows
    long generic test
    Post an image of the test result into the thread
    SeaTools for Windows |
    Seagate

    How to use SeaTools for Windows | Seagate Support US



    4) Open administrative command prompt and type or copy and paste:
    chkdsk /r /v
    This may take hours to run so plan to run overnight.
    Run on all drives using the syntax: chkdsk /r /v C: or chkdsk /r /v D: changing the drive letter to the applicable drive.

    C:\Windows\system32>chkdsk /r /v
    The type of the file system is NTFS.
    Cannot lock current drive.

    Chkdsk cannot run because the volume is in use by another
    process. Would you like to schedule this volume to be
    checked the next time the system restarts? (Y/N)

    Type: Y
    reboot


    5) Use the information in this link to find the chkdsk report in the event viewer.
    Copy and paste into notepad > save to desktop > post into the thread using a one drive, drop box, or google drive share link:
    Read Chkdsk Log in Event Viewer in Windows 10 Windows 10 Performance Maintenance Tutorials
    Read Chkdsk Log in Event Viewer in Windows 10




    6) These steps / tests can be performed overnight:
    a) HD Tune full error scan
    b) Sea Tools for Windows long generic test
    c) Chkdsk /r /v



    Crucial System Scanner
      My Computer


  3. Posts : 273
    windows 10 home
    Thread Starter
       #3

    I figured out what it was my E drive is going bad, so I had to order another hard drive won't get that until Monday. Same thing happened to my PC about 2 years ago and my D drive was going bad that's why I was getting errors on the C drive. Once I changed that no more errors, but this time the errors are more frequent. This drive is really, really old so I got my money out of it, I'm talking like over 15 years old.....lol. Can I disconnect it or will that still mess up the c drive, should I just leave it alone until I get the new drive..


    zbook said:
    1) Run:
    .
    Tuneup.bat - Click here to go to the BSOD batch repository to download and run this batch file.



    2) Run HD Tune (free version) (all drives)
    HD Tune website
    Post images into the thread for results on these tabs:
    a) Health
    b) Benchmark
    c) Full error scan


    3) Run Sea Tools for Windows
    long generic test
    Post an image of the test result into the thread
    SeaTools for Windows |
    Seagate

    How to use SeaTools for Windows | Seagate Support US



    4) Open administrative command prompt and type or copy and paste:
    chkdsk /r /v
    This may take hours to run so plan to run overnight.
    Run on all drives using the syntax: chkdsk /r /v C: or chkdsk /r /v D: changing the drive letter to the applicable drive.

    C:\Windows\system32>chkdsk /r /v
    The type of the file system is NTFS.
    Cannot lock current drive.

    Chkdsk cannot run because the volume is in use by another
    process. Would you like to schedule this volume to be
    checked the next time the system restarts? (Y/N)

    Type: Y
    reboot


    5) Use the information in this link to find the chkdsk report in the event viewer.
    Copy and paste into notepad > save to desktop > post into the thread using a one drive, drop box, or google drive share link:
    Read Chkdsk Log in Event Viewer in Windows 10 Windows 10 Performance Maintenance Tutorials
    Read Chkdsk Log in Event Viewer in Windows 10




    6) These steps / tests can be performed overnight:
    a) HD Tune full error scan
    b) Sea Tools for Windows long generic test
    c) Chkdsk /r /v



    Crucial System Scanner
      My Computer


  4. Posts : 39,969
    windows 10 professional version 1607 build 14393.969 64 bit
       #4

    Did you view chkdsk, SMART or other results?
      My Computer


  5. Posts : 273
    windows 10 home
    Thread Starter
       #5

    zbook said:
    Did you view chkdsk, SMART or other results?
    No not yet I was trying to get the info over to another drive in case it shut down completely. All it was doing was the cursor circle going round and then saying the drive was unresponsive.
      My Computer


  6. Posts : 34,961
    Win 10 Pro (1903) (2nd PC is 21H2)
       #6

    a. One way to try to get early warning of drive failure - assuming its progressive rather than catastrophic - is to have Crystal Diskinfo e.g. (free) running as a startup program, set to warn you of any drives whose SMART parameters fall outside set thresholds.

    b. Also note that if you use disk imaging routinely (as is endlessly recommended here) the very act of creating an image will verify the integrity of at least the used part of each disk or partition imaged and thus generate an error.

    For example, I was regularly imaging partitions on a disk. Suddenly I got an error. I ran a disk check with Hard Disk Sentinel- and there was a problem with weak sectors.

    Finally- note that (a) and (b) are not the same thing and do not detect the same things.
      My Computers


 

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