No device found


  1. Posts : 228
    Win 10 Pro 64-bit
       #1

    No device found


    I would like to connect an inkjet printer to my PC. Therefore I :

    • plugged the printer into an electrical port and turned on the power
    • connected the printer to my PC through a USB cable
    • downloaded the driver and installed it
    • went to Devices & Printers. selected Add a device
    • No device found

    I wonder what happened? I went to the Command Prompt in Administrative mode and ran DISM.
    It reported “The source files could not be found see https://go.microsoft.com/fwlink/?LinkID=243077

    Now what should I do?
      My Computer


  2. Posts : 21,424
    19044.1586 - 21H2 Pro x64
       #2

    Follow this: Use DISM to Repair Windows 10 Image

    Post the specific command you ran and results if it fails.
      My Computer


  3. Posts : 12,414
    Win10 Version 21H2 Pro and Home, Win11 Pro
       #3

    Some printers are particular about which USB to use, 2 or 3 or maybe newer. It can depend upon the ports in the computer and the cable should match. Most I've set up used USB 2.
      My Computers


  4. Posts : 228
    Win 10 Pro 64-bit
    Thread Starter
       #4

    I performed a System Restore everything is working again



    KCav
      My Computer


 

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