HP Laptop with fresh clean install of Win10 Home

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  1. Posts : 119
    Windows 10 Pro
       #1

    HP Laptop with fresh clean install of Win10 Home


    I had to do a fresh full install of Win 10 Home 64bit on my HP Laptop Pavilion X360
    The install went well and everything is working and now have Win10 Build 19042.928

    The only issues are I have a bunch of devices without any drivers.
    Unable to tell what they are for.
    Can you help me?

    I have all the drivers
    from HP but think it may be related to my Intel chipset
    HP Laptop with fresh clean install of Win10 Home-missing_drivers.jpg
    Attached Thumbnails Attached Thumbnails HP Laptop with fresh clean install of Win10 Home-missing_drivers2.jpg  
      My Computer


  2. Posts : 39,954
    windows 10 professional version 1607 build 14393.969 64 bit
       #2

    Open https://support.hp.com/us-en/drivers > enter product or serial number > view divers > post a URL or link into this thread



    Download and install: HP Support Assistant
    Version 9.7.238.0 / 8.8.34.31
    https://www8.hp.com/us/en/campaigns/...hpsupport.html



    Post images of drivers / BIOS results > download and install > post new images



    Download and install: Download Intel(R) Driver & Support Assistant
    Post images of the findings.


    Update the specs in the "My Computer" section:

    System Specs - Fill in at Ten Forums
    In the left corner below in your post you find 'My System Specs'.
    After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
    System Info - See Your System Specs - Windows 7 Help Forums

    Include PSU. cooler, case, peripherals and anything attached to the computer by wired or wireless (mouse, keyboard, headset, printer, xbox, USB wireless network card, etc.)
      My Computer


  3. Posts : 34,882
    Win 10 Pro (1903) (2nd PC is 21H2)
       #3

    Hi, please see this very helpful post by @Try3 which helped me resolve a missing PCI driver after upgrading mine:

    An experience of upgrading to 20H2 - comments/advice appreciated

    I had tried a couple of driver updater tools (which I wouldn't normally use) to see if there was a quick and easy fix, but the MS Catalog/hardware id approach was really quick. However you have more drivers missing.

    Also please post your drivers download page for your exact PC model (alas, almost no poster ever does this and sometimes can't even find it). It will be something like this:
    https://support.hp.com/in-en/drivers.../model/9092788
      My Computers


  4. Posts : 7,086
    Windows 10 Pro 64 bit
       #4

    You could let HP Support Assist scan the PC
      My Computers


  5. Posts : 2,753
    Windows 10 Home x64
       #5

    Open Windows update -> Check for Updates -> Check additional updates -> Driver Updates to see if there is something offered there.

    Otherwise, get latest chipset drivers for your HP laptop from HP's webpage.
      My Computer


  6. Posts : 119
    Windows 10 Pro
    Thread Starter
       #6

    Laptop model - HP Pavilion x360 15-cr0091ms

    Thank you all.

    Have done all the HP setup as well as the Intel driver setup and all goes well but it seems I still have missing drivers.
    Have deleted the unknowns and rebooted many time and still unknowns exist.
    dalchina it seems to be exactly your issue on your computer.

    I think it directly related to the MS Win10 update.
    I will wait and see what happens over the comping days and weeks.
    Will keep this thread open and NOT solved until we or MS find a final solution.
      My Computer


  7. Posts : 34,882
    Win 10 Pro (1903) (2nd PC is 21H2)
       #7

    From my post #3 did you follow the links?

    My UMBus Enumerator is showing up as an unknown device with no driver

    Item 3...
      My Computers


  8. Posts : 266
    Windows 10 Home 21H2
       #8

    Hello @winxp,

    I can say for myself I do pretty much clean installs. Since last year I get the same what you have marked in your Device Manager. It's never been like this before... and believe it is related to MS new policy of delivering drivers.
    My solution:
    Install most of the intel - system - xxxxxxxxxxxxxxxx optional updates. If they appear with exactly same name, date, version few times, install all of them. Leave your other hardware drivers /Realtek, printer, Synaptics, in my case/ alone:
    HP Laptop with fresh clean install of Win10 Home-untitled.png

    After every optional update install, check the situation in Device Manager, you'll see that the unknown devices will start to get less and less.
    I recall for sure that last time on 17.03.2021, when I clean installed my HP, I did the 3 optional updates, marked bellow in red plus there was someting like intel DPFT - install them both as well:
    HP Laptop with fresh clean install of Win10 Home-untitled1.png
    If you have question, I am ready to help.
    Please post results
      My Computer


  9. Posts : 1,763
    Windows 10 Home
       #9

    winxp said:
    Laptop model - HP Pavilion x360 15-cr0091msHave deleted the unknowns and rebooted many time and still unknowns exist.


    Just update an HP desktop yesterday. In Settings/Windows Update/View optional updates there are numerous PCI controller driver updates, mostly dated 2015 so ignored. You might check that section, create a restore point then install to see if that solves your Device Manager issue
      My Computer


  10. Posts : 39,954
    windows 10 professional version 1607 build 14393.969 64 bit
       #10

    When available please post HP support assistant and Intel driver and support assistant results.

    Run the V2 log collector > upload results into this thread
    BSOD - Posting Instructions


    See these links: (hardware ID's)
    How to Find Drivers for Unknown Devices in the Device Manager
    How to easily find drivers for Unknown Devices in Windows | PCWorld
      My Computer


 

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