WAN Miniport (IKEv2) v10.0.18362.1 Device Manager File Corrupt.

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  1. Posts : 15,985
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
       #1

    WAN Miniport (IKEv2) v10.0.18362.1 Device Manager File Corrupt.


    OK, I have spent way too much time [ all afternoon ] on this so I thought I would seek help.

    I have a ten year old computer Fujitsu LIFEBOOK AH530 64-Bit Laptop that previously ran Win 7. I have Clean Installled it with Win 10 Pro. I had the working Drivers from Win 7 . . .

    • Chipset
    • Video (Intel)
    • Video (ATI)
    • Bluetooth
    • WLAN (Atheros)

    . . . which I loaded and everything worked [ I ran WU's and there was ONLY two Drivers available which I installed ]. In fact everything runs quite smoothly!

    I can get on the Internet via Ethernet, bit I CAN'T using the Wireless. In Device Manager it shows the WAN Miniport (IKEv2) v10.0.18362.1 as an ERROR.

    The Network says that it is in Airplane Mode. I have turned Airplane Mode off in settings and also run Brinks REG file Turn_Off_Airplane_Mode.reg. In fact I have done most things. I have tried downloading the file and installing it but I have not had any luck.

    Here is information that might prove useful . . .

    Code:
    
    C:\Windows\system32>net start wlansvc
    System error 1068 has occurred.
    
    The dependency service or group failed to start.
    Code:
    
    WAN Miniport (IKEv2) v10.0.18362.1
    Problem Code: 00000027
    Hardware ID: ms_agilevpnminiport
    
    Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
    
    Object Name not found.
    Code:
    
    Name:	Ethernet
    Description:	Realtek PCIe GbE Family Controller
    Physical address (MAC):	5c:9a:d8:60:df:72
    Status:	Operational
    Maximum transmission unit:	1488
    Link speed (Receive/Transmit):	1000/1000 (Mbps)
    DHCP enabled:	Yes
    DHCP servers:	192.168.1.254
    DHCP lease obtained:	‎13 ‎April ‎2021 15:00:58
    DHCP lease expires:	‎14 ‎April ‎2021 15:00:58
    IPv4 address:	192.168.1.122/24
    IPv6 address:	2a00:23c6:668b:7900:51a:b3d2:4e66:eaeb/64, fdaa:bbcc:ddee:0:51a:b3d2:4e66:eaeb/64, 2a00:23c6:668b:7900:55d1:fe0b:e990:eaad/128, fdaa:bbcc:ddee:0:55d1:fe0b:e990:eaad/128, fe80::51a:b3d2:4e66:eaeb%15/64
    Default gateway:	fe80::ad5:9dff:fed6:2b45%15, 192.168.1.254
    DNS servers:	192.168.1.254
    DNS domain name:	home
    DNS connection suffix:	home
    DNS search suffix list:	home
    Network name:	Network
    Network category:	Public
    Connectivity (IPv4/IPv6):	Connected to Internet / Connected to local network
    	                                   
    	                                   
    Name:	Wi-Fi
    Description:	Atheros AR9285 Wireless Network Adapter
    Physical address (MAC):	7c:e9:d3:46:45:17
    Status:	Not operational
    Maximum transmission unit:	1500
    IPv4 address:	169.254.86.186/16
    IPv6 address:	fe80::d097:4ab7:1c4f:56ba%12/64
    DNS servers:	fec0:0:0:ffff::1%1, fec0:0:0:ffff::2%1, fec0:0:0:ffff::3%1
    Connectivity (IPv4/IPv6):	Disconnected
    	                                   
    	                                   
    Name:	Bluetooth Network Connection
    Description:	Bluetooth Device (Personal Area Network)
    Physical address (MAC):	e0:ca:94:af:b7:22
    Status:	Not Present
    Maximum transmission unit:	0
    Connectivity (IPv4/IPv6):	Disconnected
    Code:
    
    Windows IP Configuration
    
       Host Name . . . . . . . . . . . . : System-Admin-PC
       Primary Dns Suffix  . . . . . . . : 
       Node Type . . . . . . . . . . . . : Hybrid
       IP Routing Enabled. . . . . . . . : No
       WINS Proxy Enabled. . . . . . . . : No
       DNS Suffix Search List. . . . . . : home
    
    Ethernet adapter Ethernet:
    
       Connection-specific DNS Suffix  . : home
       Description . . . . . . . . . . . : Realtek PCIe GbE Family Controller
       Physical Address. . . . . . . . . : 5C-9A-D8-60-DF-72
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
       IPv6 Address. . . . . . . . . . . : 2a00:23c6:668b:7900:51a:b3d2:4e66:eaeb(Preferred) 
       IPv6 Address. . . . . . . . . . . : fdaa:bbcc:ddee:0:51a:b3d2:4e66:eaeb(Preferred) 
       Temporary IPv6 Address. . . . . . : 2a00:23c6:668b:7900:55d1:fe0b:e990:eaad(Preferred) 
       Temporary IPv6 Address. . . . . . : fdaa:bbcc:ddee:0:55d1:fe0b:e990:eaad(Preferred) 
       Link-local IPv6 Address . . . . . : fe80::51a:b3d2:4e66:eaeb%15(Preferred) 
       IPv4 Address. . . . . . . . . . . : 192.168.1.122(Preferred) 
       Subnet Mask . . . . . . . . . . . : 255.255.255.0
       Lease Obtained. . . . . . . . . . : 13 April 2021 15:00:57
       Lease Expires . . . . . . . . . . : 14 April 2021 15:00:56
       Default Gateway . . . . . . . . . : fe80::ad5:9dff:fed6:2b45%15
                                           192.168.1.254
       DHCP Server . . . . . . . . . . . : 192.168.1.254
       DHCPv6 IAID . . . . . . . . . . . : 123509464
       DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-28-07-3D-B5-5C-9A-D8-60-DF-72
       DNS Servers . . . . . . . . . . . : 192.168.1.254
       NetBIOS over Tcpip. . . . . . . . : Enabled
       Connection-specific DNS Suffix Search List :
                                           home
    
    Wireless LAN adapter Wi-Fi:
    
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . : 
       Description . . . . . . . . . . . : Atheros AR9285 Wireless Network Adapter
       Physical Address. . . . . . . . . : 7C-E9-D3-46-45-17
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes

    I created an Image before I started testing so I have something to go back to when, and if, I find a solution.

    Thanks.
      My Computer


  2. Posts : 34,900
    Win 10 Pro (1903) (2nd PC is 21H2)
       #2

    Forgive the silly questions, but did you have any missing drivers immediately after installing Win 10?
    And immediately after installing Win 10, did Wifi work?

    You say
    . . . which I loaded and everything worked
    - did Wifi then work at that time? (and then fail?)

    Possibly interesting:
    Missing drivers for WAN Miniport - Windows 7 Help Forums
      My Computers


  3. Posts : 15,985
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
    Thread Starter
       #3

    Thanks for the reply, it is appreciated,

    dalchina said:
    Forgive the silly questions, but did you have any missing drivers immediately after installing Win 10?
    And immediately after installing Win 10, did Wifi work?

    You say

    - did Wifi then work at that time? (and then fail?)

    Possibly interesting:
    Missing drivers for WAN Miniport - Windows 7 Help Forums

    I installed Win 10 and then I was playing around with customisations etc. It was only this morning that I tried to connect to the Internet and found that it was only possible through Ethernet. That works OK. I tried WU in case there were any Drivers found that would help my cause, but unfortunately, not.

    I will have a look at the link now.
    Thanks again.
      My Computer


  4. Posts : 34,900
    Win 10 Pro (1903) (2nd PC is 21H2)
       #4

    I.e. you'd replaced some Win 10 drivers with Win 7 ones, then discovered Wifi didn't work...

    These may be your Win 7 drivers:
    Fujitsu America - Support - LIFEBOOK AH530 Notebook PC

    This is Fujitsu's upgrade guide: your PC is not validated for Win 10:
    https://www.fujitsu.com/downloads/CO...uide%20ENG.pdf

    Intel® PROSet/Wireless WiFi Softwaretools - Not Supported

    For those supported systems, no mention is made of using older drivers... for what that's worth.
      My Computers


  5. Posts : 15,985
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
    Thread Starter
       #5

    dalchina said:
    I.e. you'd replaced some Win 10 drivers with Win 7 ones, then discovered Wifi didn't work...

    I only replaced the top two in my list. The first one because it did not show Sleep in the Alt + F4 Menu, which corrected that, and the second because I only had a couple of screen resolutions available, and that corrected that. When the Wi-Fi did not work then I used the last one in the list, but to no avail.

    As I am going to do the proper installation at the end of the week, I could initially try the Wi-Fi after completion before I go any further. It would be nice to sort this out though just in case I have the same problem then.

    I do have an image of the OS before I performed the install, which I suppose I could use for investigation. It just seems a long way round to re-image and then reinstall.

    What I am confused about is why the Network Icon shows Airplane Mode when the cable is disconnected.

    Thanks.
      My Computer


  6. Posts : 34,900
    Win 10 Pro (1903) (2nd PC is 21H2)
       #6

    Amazon.co.uk : Fujitsu LIFEBOOK AH530 "Windows 10"
    - examples of LifeBooks with Win 10 around your model number

    What does this troubleshooter report?
    WAN Miniport (IKEv2) v10.0.18362.1 Device Manager File Corrupt.-1.png
      My Computers


  7. Posts : 15,985
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
    Thread Starter
       #7

    Thanks again,

    dalchina said:

    Yes, I have already tried those.

    dalchina said:
    Intel® PROSet/Wireless WiFi Softwaretools - Not Supported

    For those supported systems, no mention is made of using older drivers... for what that's worth.

    OH. It is a shame because everything else is running beautifully.

      My Computer


  8. Posts : 34,900
    Win 10 Pro (1903) (2nd PC is 21H2)
       #8

    Try the troubleshooter..(previous post - added as you posted)
      My Computers


  9. Posts : 15,985
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
    Thread Starter
       #9

    Thanks,

    dalchina said:
    Try the troubleshooter..(previous post - added as you posted)
    WAN Miniport (IKEv2) v10.0.18362.1 Device Manager File Corrupt.-untitled.png
    WAN Miniport (IKEv2) v10.0.18362.1 Device Manager File Corrupt.-untitled1.png

    I am wondering if I can get rid of Airplane Mode somehow if that will make a difference!

    Although it shows that when I click the Network Icon, it does not show the aeroplane in the Taskbar itself as it would if it is turned on, very strange.

    Also, in Settings => Network & Internet => Airplane Mode, I only have Wireless Devices showing Bluetooth, no Wi-Fi.

      My Computer


  10. Posts : 15,985
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
    Thread Starter
       #10

    I went into Services and double-clicked the WLAN AutoConfig, it showed the Service Status as Stopped. I clicked Start and it gave me the message that it could not start and an error of 1068: The dependency service or group failed to start.

    You would think that there would be a generic Driver!
      My Computer


 

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