WAN Miniport (IKEv2) v10.0.18362.1 Device Manager File Corrupt.  

OK, I have spent way too much time [ all afternoon ] on this so I thought I would seek help.

I have a ten year old computer Fujitsu LIFEBOOK AH530 64-Bit Laptop that previously ran Win 7. I have Clean Installled it with Win 10 Pro. I had the working Drivers from Win 7 . . .

• Chipset
• Video (Intel)
• Video (ATI)
• Bluetooth
• WLAN (Atheros)

. . . which I loaded and everything worked [ I ran WU's and there was ONLY two Drivers available which I installed ]. In fact everything runs quite smoothly!

I can get on the Internet via Ethernet, bit I CAN'T using the Wireless. In Device Manager it shows the WAN Miniport (IKEv2) v10.0.18362.1 as an ERROR.

The Network says that it is in Airplane Mode. I have turned Airplane Mode off in settings and also run Brinks REG file Turn_Off_Airplane_Mode.reg. In fact I have done most things. I have tried downloading the file and installing it but I have not had any luck.

Here is information that might prove useful . . .

Code:

C:\Windows\system32>net start wlansvc
System error 1068 has occurred.

The dependency service or group failed to start.

Code:

WAN Miniport (IKEv2) v10.0.18362.1
Problem Code: 00000027
Hardware ID: ms_agilevpnminiport

Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

Object Name not found.

Code:

Name:	Ethernet
Description:	Realtek PCIe GbE Family Controller
Physical address (MAC):	5c:9a:d8:60:df:72
Status:	Operational
Maximum transmission unit:	1488
Link speed (Receive/Transmit):	1000/1000 (Mbps)
DHCP enabled:	Yes
DHCP servers:	192.168.1.254
DHCP lease obtained:	‎13 ‎April ‎2021 15:00:58
DHCP lease expires:	‎14 ‎April ‎2021 15:00:58
IPv4 address:	192.168.1.122/24
IPv6 address:	2a00:23c6:668b:7900:51a:b3d2:4e66:eaeb/64, fdaa:bbcc:ddee:0:51a:b3d2:4e66:eaeb/64, 2a00:23c6:668b:7900:55d1:fe0b:e990:eaad/128, fdaa:bbcc:ddee:0:55d1:fe0b:e990:eaad/128, fe80::51a:b3d2:4e66:eaeb%15/64
Default gateway:	fe80::ad5:9dff:fed6:2b45%15, 192.168.1.254
DNS servers:	192.168.1.254
DNS domain name:	home
DNS connection suffix:	home
DNS search suffix list:	home
Network name:	Network
Network category:	Public
Connectivity (IPv4/IPv6):	Connected to Internet / Connected to local network
	                                   
	                                   
Name:	Wi-Fi
Description:	Atheros AR9285 Wireless Network Adapter
Physical address (MAC):	7c:e9:d3:46:45:17
Status:	Not operational
Maximum transmission unit:	1500
IPv4 address:	169.254.86.186/16
IPv6 address:	fe80::d097:4ab7:1c4f:56ba%12/64
DNS servers:	fec0:0:0:ffff::1%1, fec0:0:0:ffff::2%1, fec0:0:0:ffff::3%1
Connectivity (IPv4/IPv6):	Disconnected
	                                   
	                                   
Name:	Bluetooth Network Connection
Description:	Bluetooth Device (Personal Area Network)
Physical address (MAC):	e0:ca:94:af:b7:22
Status:	Not Present
Maximum transmission unit:	0
Connectivity (IPv4/IPv6):	Disconnected

Code:

Windows IP Configuration

   Host Name . . . . . . . . . . . . : System-Admin-PC
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : home

Ethernet adapter Ethernet:

   Connection-specific DNS Suffix  . : home
   Description . . . . . . . . . . . : Realtek PCIe GbE Family Controller
   Physical Address. . . . . . . . . : 5C-9A-D8-60-DF-72
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2a00:23c6:668b:7900:51a:b3d2:4e66:eaeb(Preferred) 
   IPv6 Address. . . . . . . . . . . : fdaa:bbcc:ddee:0:51a:b3d2:4e66:eaeb(Preferred) 
   Temporary IPv6 Address. . . . . . : 2a00:23c6:668b:7900:55d1:fe0b:e990:eaad(Preferred) 
   Temporary IPv6 Address. . . . . . : fdaa:bbcc:ddee:0:55d1:fe0b:e990:eaad(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::51a:b3d2:4e66:eaeb%15(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.1.122(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : 13 April 2021 15:00:57
   Lease Expires . . . . . . . . . . : 14 April 2021 15:00:56
   Default Gateway . . . . . . . . . : fe80::ad5:9dff:fed6:2b45%15
                                       192.168.1.254
   DHCP Server . . . . . . . . . . . : 192.168.1.254
   DHCPv6 IAID . . . . . . . . . . . : 123509464
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-28-07-3D-B5-5C-9A-D8-60-DF-72
   DNS Servers . . . . . . . . . . . : 192.168.1.254
   NetBIOS over Tcpip. . . . . . . . : Enabled
   Connection-specific DNS Suffix Search List :
                                       home

Wireless LAN adapter Wi-Fi:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Atheros AR9285 Wireless Network Adapter
   Physical Address. . . . . . . . . : 7C-E9-D3-46-45-17
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

I created an Image before I started testing so I have something to go back to when, and if, I find a solution.

Thanks.

Forgive the silly questions, but did you have any missing drivers immediately after installing Win 10?
And immediately after installing Win 10, did Wifi work?

You say

. . . which I loaded and everything worked

- did Wifi then work at that time? (and then fail?)

Possibly interesting:
Missing drivers for WAN Miniport - Windows 7 Help Forums

Thanks for the reply, it is appreciated,

dalchina said:

Forgive the silly questions, but did you have any missing drivers immediately after installing Win 10?
And immediately after installing Win 10, did Wifi work?

You say

- did Wifi then work at that time? (and then fail?)

Possibly interesting:
Missing drivers for WAN Miniport - Windows 7 Help Forums

I installed Win 10 and then I was playing around with customisations etc. It was only this morning that I tried to connect to the Internet and found that it was only possible through Ethernet. That works OK. I tried WU in case there were any Drivers found that would help my cause, but unfortunately, not.

I will have a look at the link now.
Thanks again.

I.e. you'd replaced some Win 10 drivers with Win 7 ones, then discovered Wifi didn't work...

These may be your Win 7 drivers:
Fujitsu America - Support - LIFEBOOK AH530 Notebook PC

This is Fujitsu's upgrade guide: your PC is not validated for Win 10:
https://www.fujitsu.com/downloads/CO...uide%20ENG.pdf

Intel® PROSet/Wireless WiFi Softwaretools - Not Supported

For those supported systems, no mention is made of using older drivers... for what that's worth.

dalchina said:

I.e. you'd replaced some Win 10 drivers with Win 7 ones, then discovered Wifi didn't work...

I only replaced the top two in my list. The first one because it did not show Sleep in the Alt + F4 Menu, which corrected that, and the second because I only had a couple of screen resolutions available, and that corrected that. When the Wi-Fi did not work then I used the last one in the list, but to no avail.

As I am going to do the proper installation at the end of the week, I could initially try the Wi-Fi after completion before I go any further. It would be nice to sort this out though just in case I have the same problem then.

I do have an image of the OS before I performed the install, which I suppose I could use for investigation. It just seems a long way round to re-image and then reinstall.

What I am confused about is why the Network Icon shows Airplane Mode when the cable is disconnected.

Thanks.

Amazon.co.uk : Fujitsu LIFEBOOK AH530 "Windows 10"
- examples of LifeBooks with Win 10 around your model number

What does this troubleshooter report?

Thanks again,

dalchina said:

These may be your Win 7 drivers:

Fujitsu America - Support - LIFEBOOK AH530 Notebook PC

Yes, I have already tried those.

dalchina said:

Intel® PROSet/Wireless WiFi Softwaretools - Not Supported

For those supported systems, no mention is made of using older drivers... for what that's worth.

OH. It is a shame because everything else is running beautifully.

Try the troubleshooter..(previous post - added as you posted)

Thanks,

dalchina said:

Try the troubleshooter..(previous post - added as you posted)

I am wondering if I can get rid of Airplane Mode somehow if that will make a difference!

Although it shows that when I click the Network Icon, it does not show the aeroplane in the Taskbar itself as it would if it is turned on, very strange.

Also, in Settings => Network & Internet => Airplane Mode, I only have Wireless Devices showing Bluetooth, no Wi-Fi.

I went into Services and double-clicked the WLAN AutoConfig, it showed the Service Status as Stopped. I clicked Start and it gave me the message that it could not start and an error of 1068: The dependency service or group failed to start.

You would think that there would be a generic Driver!