Photo print function windows 10


  1. Posts : 2
    windows 10
       #1

    Photo print function windows 10


    When i use this function to print some photo's i get the following out of the printer.Photo print function windows 10-naamloos.jpg0645_210407115646_001.pdf

    Can someone tell me where this problem is. Also other apps are printing fine. So only here is the problem.
      My Computer

  2. Bree's Avatar
    Posts : 18,724
    10 Home x64 (20H2) (10 Pro on 2nd pc)
       #2

    anno said:
    When i use this function to print some photo's i get the following out of the printer.....
    Can someone tell me where this problem is. Also other apps are printing fine. So only here is the problem.
    Welcome to Ten Forums.

    What version of Windows 10 does Winver say you have? When did you last get a cumulative update? If you are on the March 9th CU then there is a known printing issue that causes problems like this. For 2004 or 20H2 that is build 19041.867 or 19042.867.

    Microsoft said:
    Known issues...
    After installing updates released March 9, 2021 or March 15, 2021, you might get unexpected results when printing from some apps....
    KB5000802 CU Windows 10 v2004 build 19041.867 and v20H2 19042.867

    This bug also affected earlier versions of Win10 that got their March 9th update (1909, 1903 etc) and even Windows 8.

    A fix was issued as an out of band optional cumulative update (for 20H1 it was build 19042.870 on 18th March) and there has been a further optional CU since then which also includes this fix. Apply the latest optional update and it should fix your printing problems.

    KB5000842 CU Windows 10 v2004 build 19041.906 and v20H2 19042.906
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  3. Posts : 2
    windows 10
    Thread Starter
       #3

    Thanks, for the version it is: 2004 19041.867.

    Can you tell me what adobe flash has to do with this? Also i can print with word, chrome, powerpoint, outlook, photos and i don't have bluescreenofdead. I do know of the printers problems. Also the printer drivers are working fine.
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  4. Bree's Avatar
    Posts : 18,724
    10 Home x64 (20H2) (10 Pro on 2nd pc)
       #4

    anno said:
    Thanks, for the version it is: 2004 19041.867.
    That build has the known printing bug. You need to apply the optional cumulative update to the latest current build (19041.870) to fix the printing problems. You may not see it offered in Windows Update on 2004, the feature update to 20H2 seems to take precedence and hide any optional CUs. You can either get the standalone package for 19041.870, or wait until Patch Tuesday (April 13th) when the fix will be included in April's monthly non-optional update.

    To get the standalone package for this update, go to the Microsoft Update Catalog website.
    KB5001649 CU Windows 10 v2004 build 19041.870 and v20H2 19042.870

    Can you tell me what adobe flash has to do with this?
    It has nothing to do with your printing problem. Adobe Flash Player has reached end of support, Adobe have retired it and Microsoft have removed it from Windows 10 with a recent update, one that you should have had by now.

    KB4577586 Update for removal of Adobe Flash Player - Oct. 27
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