New
#1
New Seagate harddrive disconnects until **power plug** is pulled
A brand-new, less-than-a-month-old external hard drive ("Seagate 8TB Expansion Desktop") randomly disconnects after a few hours (1.5 to 12? hours), and can only be reconnected after un/re-plugging the power plug from the power socket. Simply un/re-plugging the USB cable does not work.
This not only indicates potential future problems, but also makes the drive unusable for my purposes as I need to run long-running processes on it unsupervised.
The Amazon return period is about to expire on April 10th, but I already have important data on the drive I cannot currently move anywhere else! >_<
Help, what do I do?
What could even cause that problem? I'd kinda understand if un/re-plugging the USB cable would fix it, but I have to pull the drive's power plug.
It's like the hard drive needs to be rebooted?
This has happened 3 times in the last 3 days, 4 times total in under a month.
Could this sort of "disconnect", depending on the cause, cause damage to the data stored on its data in the long run?
(Asides from the files being written to the drive at that moment, I mean.)
Is this a known issue? Is this a Windows 10 driver thing? Something as simple as "get a different cable" / "run program X" or "update driver Z"?
Or is this indicative of a hardware defect I cannot fix and should ask for a replacement drive?
Again, the drive is brand-new - and I've already got data on it I cannot move without buying another hard drive first, which couldn't possibly arrive in time before the Amazon return deadline. -_-
[rambling]
This puts me in a pretty bad spot to be honest.
I bought the new hard drive in kind of an emergency situation; not just one, but THREE of my external hard drives (which I bought years apart from each other, mind you) all decided to begin failing [Currently Pending Sectors] within less than 1 month of each other; one of which has the backup for the other two. -_-
I can't even use this as a backup drive, as the drive isn't large enough for that. A 12 TB drive is more realistically needed for that, and I was already resigned to buy that too to replace the old backup drive that just reported "8 Current Pending Sectors / 8 Uncorrectable Sectors" as of last Saturday ("Happy Easter" indeed -_-), when *this* problem started happening, and now I honestly don't even know what to do next or which fire to even pour water on.
[/rambling]