usb xhci compliant host controller (code 10)

  1. Max Pen's Avatar
    Posts : 128
    Windows 7
       #1

    usb xhci compliant host controller (code 10)


    Hello,

    I've had this issue before but don't know how I solved it. It was in 2018 I created a thread about it on here.

    I'm going to install two windows updates that have come up with hopes of it fixing the issues:

    2021-01 Update for Windows 10 Version 20H2 for x64-based Systems (KB4589212)

    2021-02 Cumulative Update Preview for .NET Framework 3.5 and 4.8 for Windows 10, version 20H2 for x64 (KB4601554)

    Edition: Windows 10 Pro
    Version: 20h2
    Installed on: 29/11/2020
    OS Build: 19042.867

    Motherboard: ASUSTeK Computer INC. P8Z68 DELUXE (LGA1155)

    S24D300 ([email protected])
    Intel HD Graphics (ASUStek Computer Inc)
    1535MB NVIDIA GeForce GTX 580 (ASUStek Computer Inc) 33 C
    ForceWare version: 391.35
    SLI Disabled

    I have a system restore point from a week ago which I see has edited all my drivers and will restore them to a previous version. Have there been any windows updates recently that edit drivers or cause issues?

    I did a sfc scan now and it did not find any issues.
      My Computer

  2. zebal's Avatar
    Posts : 908
    Windows 10 Pro x64 20H2 (Build: 19042.867)
       #2

    Max Pen said:
    Motherboard: ASUSTeK Computer INC. P8Z68 DELUXE (LGA1155)
    Are you sure you got that number right? LGA1155

    Asus site should have updated chipset driver for your motherboard, but socket you specified does not match anything.
      My Computer

  3. Max Pen's Avatar
    Posts : 128
    Windows 7
    Thread Starter
       #3

    zebal said:
    Are you sure you got that number right? LGA1155

    Asus site should have updated chipset driver for your motherboard, but socket you specified does not match anything.
    No I'm not sure. I use speccy to get the system specs of my pc. Which other tool should i use to be certain? Its an asus motherboard that I'm certain about.

    Here is the driver manager info https://i.imgur.com/SnWxrpM.png

    The one highlighted showed up twice and was showing error status 10, I removed it and it hasn't shown up again but instead shows now the driver at the bottom of the list with error code 10.


    Basically I can't use the front usb ports which are part of the pc tower case. Maybe the cable connecting this to the motherboard is lose somehow?
      My Computer

  4. zebal's Avatar
    Posts : 908
    Windows 10 Pro x64 20H2 (Build: 19042.867)
       #4

    Please follow steps below to share system information file:

    1. Click on Windows button
    2. Type msinfo32 on your keyboard
    3. Right click on "System Information" and Run as Administrator
    4. If asked for password enter your password and click OK
    5. Click on: File -> Save...
    6. Save the file to C:\ root drive
    8. Zip up this file and attach to your reply

    For more information about msinfo32 tool see link below:
    https://support.microsoft.com/en-us/...-msinfo32-tool
      My Computer

  5. Max Pen's Avatar
    Posts : 128
    Windows 7
    Thread Starter
       #5

    Hello,

    Kindly see the below attachment;

    system info.zip
      My Computer

  6. zebal's Avatar
    Posts : 908
    Windows 10 Pro x64 20H2 (Build: 19042.867)
       #6

    Try this driver:
    https://dlcdnets.asus.com/pub/ASUS/m...01658_1-5M.zip

    close down all programs, install driver, and reboot system.

    if not working try Intel identification utility, and use it to update system:
    Download Intel(R) Processor Identification Utility - Windows* Version

    If nothing works use optional driver updates:
    Settings app -> Updates & Security -> view optional updates -> driver updates

    Find latest "Intel - System" driver and try it out (if there is one)

    If none of this works, know that your system isn't ready for Windows 10 and that could be your issue.

    - - - Updated - - -

    wait it looks like I visited wrong site, updating post...
    This chipset driver is latest for Windows 8.1 from 2013:
    https://dlcdnets.asus.com/pub/ASUS/m...01658_1-5M.zip
      My Computer

  7. Max Pen's Avatar
    Posts : 128
    Windows 7
    Thread Starter
       #7

    zebal said:
    Try this driver:
    https://dlcdnets.asus.com/pub/ASUS/m...01658_1-5M.zip

    close down all programs, install driver, and reboot system.

    if not working try Intel identification utility, and use it to update system:
    Download Intel(R) Processor Identification Utility - Windows* Version

    If nothing works use optional driver updates:
    Settings app -> Updates & Security -> view optional updates -> driver updates

    Find latest "Intel - System" driver and try it out (if there is one)

    If none of this works, know that your system isn't ready for Windows 10 and that could be your issue.

    - - - Updated - - -

    wait it looks like I visited wrong site, updating post...
    This chipset driver is latest for Windows 8.1 from 2013:
    https://dlcdnets.asus.com/pub/ASUS/m...01658_1-5M.zip

    Hello, thank you for your help but which optional driver do I select here?

    https://i.imgur.com/bQyHBwe.png
      My Computer

  8. zebal's Avatar
    Posts : 908
    Windows 10 Pro x64 20H2 (Build: 19042.867)
       #8

    It looks like there is only one way to figure out

    start with "USB enhanced host controller"
      My Computer

  9. Max Pen's Avatar
    Posts : 128
    Windows 7
    Thread Starter
       #9

    I booted up the pc today and the problem is gone at least for now. This is odd but I'm relived cause I was willing to go pretty far to get this sorted... Thanks for your help Zebal.
      My Computer

  10. zebal's Avatar
    Posts : 908
    Windows 10 Pro x64 20H2 (Build: 19042.867)
       #10

    You're most welcome
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 14:26.
Find Us




Windows 10 Forums