External very slow to copy files onto it


  1. Posts : 76
    Windows 10 64bit
       #1

    External very slow to copy files onto it


    I normally copy a folder full of files (9GB) off my Windows 10 pc onto 2 External Drives as backup
    Do it weekly and never had a problem.
    I copied the folder to one of the extenals today and it took 7 minutes

    Started to copy them to the second External straight afterwards and it said 30 mins, then 1 hour and now 3 hours later still not finished
    Is the External failing?
    Dont understand technical terms sorry.
    Last edited by JO69; 3 Weeks Ago at 09:45.
      My Computer

  2. dalchina's Avatar
    Posts : 30,035
    Win 10 Pro (1903)
       #2

    Hi, try Hard Disk Sentinel (trial) - SSDs too. Good at reporting on communication issues - best report I know of right on its GUI.

    How are the disks connected? Are you using the same ports & cables as usual?

    You can also run chkdsk X: /scan on the source drive just to check, from an admin command prompt where X is the relevant drive letter.
      My Computers


  3. Posts : 76
    Windows 10 64bit
    Thread Starter
       #3

    The external is plugged into a USB hub. As I cannot reach other USB behind computer. My computer started freezing after awhile trying to copy files
    Don't understand technical terms sorry
      My Computer

  4. dalchina's Avatar
    Posts : 30,035
    Win 10 Pro (1903)
       #4

    I will try to make this simpler for you- Long version.

    1. Download, install and run this progam:
    Download Hard Disk Sentinel

    (How did I find that? I used Google to search for Hard Disk Sentinel).

    2. Post a screenshot of the result of running that program. That means making an image of what you see on the screen and posting it using the forum like this:
    External very slow to copy files onto it-screenshot-.png

    Your image should look something like this:
    External very slow to copy files onto it-1.png

    Make sure you've chosen the drive of interest on the left of that program's GUI.

    3. Open a command prompt as admin. (You can use Google to find out how to do that e.g. How do you...)
    Example of one way:
    External very slow to copy files onto it-untitled.png

    4. In the command box type a command like this:
    External very slow to copy files onto it-1.png

    Choose the appropriate drive letter for your situation. Press 'Enter' to run the command.

    5. Post a screenshot of what it says at the end.

    Hope that's clear enough...

    If you have difficulty with this, you might consider asking a friend to help of course.
      My Computers


  5. Posts : 76
    Windows 10 64bit
    Thread Starter
       #5

    The external has been freezing a lot and yesterday an error message appeared 0x800701E3

    This morning another message is there.
    Attached Thumbnails Attached Thumbnails External very slow to copy files onto it-error-message-2.jpg  
      My Computer

  6. ignatzatsonic's Avatar
    Posts : 2,406
    Windows 10 Home, 64-bit
       #6

    This might help with that error message, but I think you ought to be drive shopping:

    Error 0x800701E3 on Windows 10/8.1/7-It’s Easy to Fix
      My Computer


  7. Posts : 76
    Windows 10 64bit
    Thread Starter
       #7

    ignatzatsonic said:
    This might help with that error message, but I think you ought to be drive shopping:

    Error 0x800701E3 on Windows 10/8.1/7-It’s Easy to Fix
    Thanks, thats something else I have learnt.
    I need to get another external drive then
    But dont know where to start. Have always bought WD ones but 2 have now failed.

    Am not sure about returning the faulty one as it is full of personal stuff and they may get it working.
      My Computer

  8. ignatzatsonic's Avatar
    Posts : 2,406
    Windows 10 Home, 64-bit
       #8

    WD is as good as any as far as I know....all brands have many failures.

    They are all just rank commodities ground out by the millions on Asian assembly lines. Quality control mediocre.

    I hear you regarding personal data. I've decided if I have drive failures that I will NOT return the drive for a warranty claim. You make the decision yourself.
      My Computer

  9. dalchina's Avatar
    Posts : 30,035
    Win 10 Pro (1903)
       #9

    No response my my post #4? Good luck.
      My Computers


  10. Posts : 76
    Windows 10 64bit
    Thread Starter
       #10

    dalchina said:
    No response my my post #4? Good luck.
    Thank you... I Have saved it for future reference
    Am very wary of doing anything different even though had a pc for 20 years lol
    Am happy sorting out my 3000 ebook. Listening to my music and viewing Family photos.
    Youtube also sometimes
    This all keeps my mind active and I would not have survived without it in Lockdown.
    I have never typed anything in the command prompt bov in all that time lol
      My Computer


 

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