My Acer laptop has no bluetooth, installing the drivers doesn't work


  1. Posts : 255
    Windows 10
       #1

    My Acer laptop has no bluetooth, installing the drivers doesn't work


    My Acer Aspire A315-56 laptop has no bluetooth and installing the drivers doesn't work. I mean the drivers listed on the Acer website.
    Regarding what recent changes happened on my laptop, Windows Update gave me a firmware update yesterday by Insyde.

    I'm using Windows 10 20H2

    My Acer laptop has no bluetooth, installing the drivers doesn't work-device-manager-warning-devices-2.png
    Last edited by desbest; 26 Mar 2021 at 09:44.
      My Computer


  2. Posts : 14,165
    Win10 Pro and Home, Win11 Pro and Home, Win7, Linux Mint
       #2

    On Notebooks that offer Bluetooth [not all do] it is usually part of the Wireless/Wi-Fi adapter. Turning off or Disabling the Wireless also turns off the Bluetooth. Most Notebooks include an Fn plus another key that toggles the adapter On or Off.
    Mine on a Dell Latitude 3340:
    My Acer laptop has no bluetooth, installing the drivers doesn't work-image.png
    If wanting to have use of Bluetooth devices on a computer without it I use an IOGEAR USB dongle to get it, it's a rounded device better for not getting snagged in a case and somewhat smaller than others. It would even work on a Desktop.
      My Computers


  3. Posts : 255
    Windows 10
    Thread Starter
       #3

    Turning flight mode or wifi off and on again doesn't help.
      My Computer


  4. Posts : 6,571
    Windows 11 Pro - Windows 7 HP - Lubuntu
       #4

    What is the hardware ID of the faulty USB device?
    Right click on the ID - Copy
    Paste it here.
    Attached Thumbnails Attached Thumbnails My Acer laptop has no bluetooth, installing the drivers doesn't work-harwareid.jpg  
      My Computers


  5. Posts : 255
    Windows 10
    Thread Starter
       #5

    Usb\device_descriptor_failure

    - - - Updated - - -

    I've fixed the problem now. It was a software issue. I uninstalled Acer Quick Access from my computer, and now the bluetooth works. Maybe reinstalling it would have also worked.
      My Computer


  6. Posts : 6,571
    Windows 11 Pro - Windows 7 HP - Lubuntu
       #6

    Good you fix it.
      My Computers


 

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