Unknown USB Device (Device Descriptor Request Failed) No Drive Letter

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  1. TV2
    Posts : 2,011
    W10 Pro 20H2
       #11

    I would guess the problem is in the settings on the phone.
    Whenever I connect my Android phone via USB I get a popup on my phone asking if I want to use it as a USB device. If I do not select USB then the PC does not see the phone as a USB device with access, but it does detect that a USB device has been connected.

    Have you tried going through all the relevant settings on the phone/tablet?
    And then there is always the nuclear option: reset the phone/tablet.
      My Computers


  2. Posts : 39,970
    windows 10 professional version 1607 build 14393.969 64 bit
       #12

    Noninvasive said:
    Was I supposed to run TuneUpBat first? I ran it after these.
    When available please post tuneup results.
      My Computer


  3. Posts : 47
    Windows 10 (64)
    Thread Starter
       #13

    Well, I was trying to complete the HD Tune Pro scan on the D: and then I noticed it stopped but there were still some grey blocks, and it said 22% damaged. I thought, That picture looks like the scan got stuck. (IMG 1 & 2) So I tried again. OOPS! (Images 3 & 4)

    Now it says 100% damaged! The benchmark says "Read error! Test aborted." and the health screen is a nice bone white. I can still browser the D drive. Looks okay, everything's there. It's bed time, I'll try sea gate.
    #Don't Use Advanced Attachments For Images if You'll Post an Update with Directly Inserted Images (It updates instead of 2nd-posts, forcing the last images inserted as post 2 to the top of post 1 :).
    Unknown USB Device (Device Descriptor Request Failed) No Drive Letter-2021-03-18-22_47_28-.jpg
    Is my D drive is gone to the scanners now? Sea gate doesn't see drive D:!
    Attached Thumbnails Attached Thumbnails Unknown USB Device (Device Descriptor Request Failed) No Drive Letter-d1.jpg   Unknown USB Device (Device Descriptor Request Failed) No Drive Letter-d2.jpg   Unknown USB Device (Device Descriptor Request Failed) No Drive Letter-d3.jpg   Unknown USB Device (Device Descriptor Request Failed) No Drive Letter-d4.jpg  
    Last edited by Noninvasive; 18 Mar 2021 at 11:21.
      My Computer


  4. Posts : 39,970
    windows 10 professional version 1607 build 14393.969 64 bit
       #14

    Were the files backed up on drive:
    ST2000LM007-1R8174


    Please perform the following steps: (they may be used)

    1) Find 2 flash drives that you can format (> or = 8 GB)

    2) Make tools that can be used to recover important files, test the drives, and troubleshoot

    3) On a working computer create:

    a) a new bootable windows 10 iso 20H2:
    https://www.microsoft.com/en-us/soft...load/windows10
    Download Windows 10 ISO File
    Download Windows 10 ISO File
    Create Bootable USB Flash Drive to Install Windows 10
    Create Bootable USB Flash Drive to Install Windows 10


    b) bootable Ubuntu flash drive:
    Create a bootable USB stick on Windows | Ubuntu tutorials
    Create a bootable USB stick on Windows | Ubuntu
    Linux to the rescue! How Ubuntu can help a computer in distress | PCWorld


    4) Find another disk drive (> or = 2 GB) or space available in the cloud

    Code:
    Drive: D:
     Free Space: 30.3 GB
    Total Space: 1907.7 GB
    File System: NTFS
          Model: ST2000LM007-1R8174
      My Computer


  5. Posts : 47
    Windows 10 (64)
    Thread Starter
       #15

    The disk is working fine. Only the tests don't like it.

    After restart Seagate sees it, and here is the failed Seagate test.

    It may not pass tests, but it's working just fine. There is nothing on it except books, music, education, documents. It doesn't even need to spin for USB to work. I puled it out 2 weeks ago at the shop, it's not needed at all in anyway for basic system operations such as connecting to my device. Maybe it's on the brink of collapse... but it's still working.

    Don't worry about the drive. Let's get back to the problem. I already have a windows boot USB, and a Lazesoft one too (is that Ubuntu? I don't know, its Linux though right? IDK... I'll make 3rd boot USB and it'll be Ubuntu).

    This computer should be able to handle that tablet even if I unscrew it and pull the D drive out. I don't care about the drive, I've got an extra from the older computer which I can put in if it breaks.
    Onward.... with the seagate results Unknown USB Device (Device Descriptor Request Failed) No Drive Letter-2021-03-19-10_04_45-view-log.jpgUnknown USB Device (Device Descriptor Request Failed) No Drive Letter-2021-03-19-09_30_03-03-dark-design-smplayer.jpg.
    After I make the ubootn-to, I'll try the cmd check-disk I guess.

    - - - Updated - - -

    To the man in the dark glasses, don't worry, sometimes I'm blind too.
    TV2 said:
    I would guess the problem is in the settings on the phone. Have you tried going through all the relevant settings on the phone/tablet?
    And then there is always the nuclear option: reset the phone/tablet.
    Noninvasive said:
    I am only here asking now because I can no longer use it as a tablet and to fix I need to flash a ROM onto it
    In other words, it never boots past the Samsung logo -- which is on an infinite loop... That is not the problem I came to solve. I can still access Odin mode on it and want to "Download" a custom ROM. Antic's aside, can we flash it without it being recognized as "disk" since multiple computers refuse to assign it a letter.

    - - - Updated - - -

    Unknown USB Device (Device Descriptor Request Failed) No Drive Letter-2021-03-19-10_30_44-administrator_-command-prompt.jpg
    Scheduled. As the old doc would say: "Give it 24 hours." I call you in the morning.

    An now the USB Root Hub and Host Controller. Both have been uninstalled... Unknown USB Device (Device Descriptor Request Failed) No Drive Letter-2021-03-19-10_40_03-device-manager.jpg
    and now I get to use the touchpad for the rest of the day (so I don't run into that check disk scan on restart).
      My Computer


  6. Posts : 39,970
    windows 10 professional version 1607 build 14393.969 64 bit
       #16

    Were you able to identify any definitive step?

    Was there no prior reboot?

    Download and install Macrorit:
    Free Download Partition Magic Manager Alternative Software
    Post results for disk scanner.





    Code:
    Event[47350]:
      Log Name: System
      Source: disk
      Date: 2021-03-12T23:11:50.672
      Event ID: 7
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-L7OJCP9
      Description: 
    The device, \Device\Harddisk1\DR1, has a bad block.
    
    Event[47351]:
      Log Name: System
      Source: disk
      Date: 2021-03-12T23:11:52.739
      Event ID: 7
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-L7OJCP9
      Description: 
    The device, \Device\Harddisk1\DR1, has a bad block.
    
    Event[47352]:
      Log Name: System
      Source: disk
      Date: 2021-03-12T23:11:55.239
      Event ID: 7
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-L7OJCP9
      Description: 
    The device, \Device\Harddisk1\DR1, has a bad block.
    
    Event[47353]:
      Log Name: System
      Source: disk
      Date: 2021-03-12T23:11:57.335
      Event ID: 7
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-L7OJCP9
      Description: 
    The device, \Device\Harddisk1\DR1, has a bad block.
    
    Event[47354]:
      Log Name: System
      Source: disk
      Date: 2021-03-12T23:11:59.612
      Event ID: 7
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-L7OJCP9
      Description: 
    The device, \Device\Harddisk1\DR1, has a bad block.
    
    Event[47355]:
      Log Name: System
      Source: disk
      Date: 2021-03-12T23:12:04.052
      Event ID: 7
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-L7OJCP9
      Description: 
    The device, \Device\Harddisk1\DR1, has a bad block.
    
    Event[47356]:
      Log Name: System
      Source: disk
      Date: 2021-03-12T23:12:06.676
      Event ID: 7
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-L7OJCP9
      Description: 
    The device, \Device\Harddisk1\DR1, has a bad block.
    
    Event[47357]:
      Log Name: System
      Source: disk
      Date: 2021-03-12T23:12:09.108
      Event ID: 7
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-L7OJCP9
      Description: 
    The device, \Device\Harddisk1\DR1, has a bad block.
    
    Event[47358]:
      Log Name: System
      Source: disk
      Date: 2021-03-12T23:12:11.205
      Event ID: 7
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-L7OJCP9
      Description: 
    The device, \Device\Harddisk1\DR1, has a bad block.
    
    Event[47359]:
      Log Name: System
      Source: disk
      Date: 2021-03-12T23:12:13.422
      Event ID: 7
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-L7OJCP9
      Description: 
    The device, \Device\Harddisk1\DR1, has a bad block.
    
    Event[47360]:
      Log Name: System
      Source: disk
      Date: 2021-03-12T23:13:17.345
      Event ID: 7
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-L7OJCP9
      Description: 
    The device, \Device\Harddisk1\DR1, has a bad block.
    
    Event[47361]:
      Log Name: System
      Source: disk
      Date: 2021-03-12T23:13:19.673
      Event ID: 7
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-L7OJCP9
      Description: 
    The device, \Device\Harddisk1\DR1, has a bad block.
    
    Event[47362]:
      Log Name: System
      Source: disk
      Date: 2021-03-12T23:13:21.865
      Event ID: 7
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-L7OJCP9
      Description: 
    The device, \Device\Harddisk1\DR1, has a bad block.
    
    Event[47363]:
      Log Name: System
      Source: disk
      Date: 2021-03-12T23:13:24.112
      Event ID: 7
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-L7OJCP9
      Description: 
    The device, \Device\Harddisk1\DR1, has a bad block.
    
    Event[47364]:
      Log Name: System
      Source: disk
      Date: 2021-03-12T23:13:28.375
      Event ID: 7
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-L7OJCP9
      Description: 
    The device, \Device\Harddisk1\DR1, has a bad block.
    
    Event[47365]:
      Log Name: System
      Source: disk
      Date: 2021-03-12T23:13:30.922
      Event ID: 7
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-L7OJCP9
      Description: 
    The device, \Device\Harddisk1\DR1, has a bad block.
    
    Event[47366]:
      Log Name: System
      Source: disk
      Date: 2021-03-12T23:13:33.133
      Event ID: 7
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-L7OJCP9
      Description: 
    The device, \Device\Harddisk1\DR1, has a bad block.
    
    Event[47367]:
      Log Name: System
      Source: disk
      Date: 2021-03-12T23:13:35.374
      Event ID: 7
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-L7OJCP9
      Description: 
    The device, \Device\Harddisk1\DR1, has a bad block.
    
    Event[47368]:
      Log Name: System
      Source: disk
      Date: 2021-03-12T23:13:37.535
      Event ID: 7
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-L7OJCP9
      Description: 
    The device, \Device\Harddisk1\DR1, has a bad block.
      My Computer


  7. TV2
    Posts : 2,011
    W10 Pro 20H2
       #17

    Noninvasive said:
    - - - Updated - - -

    To the man in the dark glasses, don't worry, sometimes I'm blind too.
    In other words, it never boots past the Samsung logo -- which is on an infinite loop... That is not the problem I came to solve. I can still access Odin mode on it and want to "Download" a custom ROM. Antic's aside, can we flash it without it being recognized as "disk" since multiple computers refuse to assign it a letter.

    - - - Updated - - -
    The Tablet is frozen in a boot loop. A rather common Android crash.
    That happened with my phone once. Infinite boot loop stopping on the logo. After wasting a lot of time I finally just reset the phone. That fixed everything except for reinstalling all my stuff.

    I remember trying to connect to my PC but it would not recognize the phone while stuck in that boot loop. You obviously can't initialize the USB drive function without starting the phone (or your tablet - which is just a big phone).
      My Computers


  8. Posts : 47
    Windows 10 (64)
    Thread Starter
       #18

    TV2 said:
    You obviously can't initialize the USB drive function without starting the phone (or your tablet - which is just a big phone).
    Both of your posts seem to indicate that you have not understood the situation. #OdenMode #PreExistingProblem.

    Meanwhile:

    USB Drivers Hub and Controller are back online.
    ChkDsk log a vail able: https://mega.nz/file/5xtwSC7R#BPO9MZ...-o9XdAiAY_4SvY

    Umm.... What is next? Rescan with HD Tuna Pro?
    Afraid to try... tyranny-sawrus-recks.

    Bluetooth icon! [IMG]blob:https://mega.nz/7cd93a3b-57dc-447e-b817-173af14ab298[/IMG] WTH IS THAT! I can't recall ever having seen it before.... Was it Seagate, was it the "USB" drivers? Why is this here now? I don't like that at all.

    - - - Updated - - -

    The Bluetooth icon was a Windows setting. Must have been off all my life, since I has an SP230. U SB!

    - - - Updated - - -

    Annnd...Unknown USB Device (Device Descriptor Request Failed) No Drive Letter-2021-03-19-20_32_14-.jpg
    "The thread persists. 'chk chk chkc chhhck' Repeat, the threat... persists. " ~Unknown Souldire In Dependence Day.

    - - - Updated - - -

    ~ Female A.I. voice: "Ubuntu USB stick created. 'Ready'."
      My Computer


  9. Posts : 39,970
    windows 10 professional version 1607 build 14393.969 64 bit
       #19

    Were you able to run chkdsk /b /v D:
    ST2000LM007-1R8174

    For share links please use:
    OneDrive, Google Drive, Dropbox or Amazon Cloud Drive (US) (UK)
      My Computer


  10. Posts : 4,525
    Windows 11 Pro 64-bit
       #20

    Have you updated chipset driver?

    Use Device Manager to uninstall the USB root driver. This lets the controllers recover the USB port from its unresponsive condition.

    From Device Manager expand Universal Serial Bus controllers.

    Right-click the affected USB Root Hub, and then click Uninstall to remove it.


    Restart the computer. After the computer starts, Windows will automatically scan for hardware changes and reinstall all the USB root hubs that you uninstalled.
      My Computer


 

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