how to get extended model number info when motherboard changed

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  1. Posts : 8,691
    Mac OS Catalina
       #11

    You can also use Linux to get that info. hardware - How do I find out my motherboard model? - Ask Ubuntu
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  2. Posts : 1,238
    win10 PRO on 5 PC's and Linux mint
    Thread Starter
       #12

    i got it today and the part looks really good, like it is the same camera spacing. I will post pics and the serial number printed on its label it goes with later, right now too tired, been working on my Diesel Ram exhaust today to replace the muffler. the part does not match exactly the amazon image which i think is a good thing.

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    front of new digitizer, looks correct. Top of glass has camera in center, left and right microphone holes, and ambient light sensor.
    how to get extended model number info when motherboard changed-image.png


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    back of digitizer, notice it is different from amazon pics, again looks good


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    full model number for digitizer from packaging bag says Q504U B15T26, so pretty glad it looks the right part. So far they have been only one that had a part that is right looking.

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  3. Posts : 1,238
    win10 PRO on 5 PC's and Linux mint
    Thread Starter
       #13

    well, its dead, will never be fixed the touch screen. The digitizer from LCDOLED is the right one, but does not function. So new motherboard, different cable, different digitizer, still no go, you got to know when to quit. So if 2 digitizers and 2 cables cant make it work, only other possibility is new motherboard is defective only for the touch screen function, hard to imagine it though. So I am returning the digitizer. and giving up. I will only repair desktop PC from now on.
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  4. Posts : 39,994
    windows 10 professional version 1607 build 14393.969 64 bit
       #14

    Which command if any displayed the extended model number?
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  5. Posts : 1,238
    win10 PRO on 5 PC's and Linux mint
    Thread Starter
       #15

    zbook said:
    Which command if any displayed the extended model number?
    There is no command. the number was on the packaging for the digitizer. The new digitizer looked to be an exact perfect match.
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  6. Posts : 16,145
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
       #16

    Hello @sdowney717,

    sdowney717 said:
    There is no command. the number was on the packaging for the digitizer. The new digitizer looked to be an exact perfect match.

    Can you not get the information from the Baseboard Parameter in CMD Prompt . . .

    Code:
    
    wmic baseboard get product, manufacturer, version, serialnumber

    . . . or Speccy . . .

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    I hope this helps.
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  7. Posts : 39,994
    windows 10 professional version 1607 build 14393.969 64 bit
       #17

    sdowney717 said:
    There is no command. the number was on the packaging for the digitizer. The new digitizer looked to be an exact perfect match.

    See the 3 commands in post #9:

    Code:
    wmic bios get serialnumber
    
    
    wmic baseboard get product,Manufacturer,version,serialnumber
    
    
    wmic csproduct get name,identifyingnumber,uuid

    Which if any of these displayed important data?
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  8. Posts : 1,238
    win10 PRO on 5 PC's and Linux mint
    Thread Starter
       #18

    Nothing here

    Microsoft Windows [Version 10.0.19042.867](c) 2020 Microsoft Corporation. All rights reserved.

    C:\Users\Fowler>wmic baseboard get product, manufacturer, version, serialnumberManufacturer

    Product SerialNumber VersionASUSTeK COMPUTER INC.
    Q504UAK N0CV1724MB0137091 1.0

    C:\Users\Fowler>

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    zbook said:
    See the 3 commands in post #9:

    Code:
    wmic bios get serialnumber
    
    
    wmic baseboard get product,Manufacturer,version,serialnumber
    
    
    wmic csproduct get name,identifyingnumber,uuid

    Which if any of these displayed important data?
    no extended model info for any commands like I said before. this info is not programmed into these ASUS notebooks, or you dont know the command to get it.
    ‚Äčhow to get extended model number info when motherboard changed-image.png

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    I decided to try one last thing, buy a new cmos cable from aliexpress for $9.
    The new digitizer plugged in did nothing, no change either in device manager.
    Windows does not see the hardware, and touch did not work in bios (supposed to work in bios)
    I returned it and seller said it checked out ok, good (new digitizer)
    I have a new motherboard in the notebook pc
    The only thing left logically is the cable.
    The other cable I had tried and have returned was used but supposedly good from an ebay seller and had the touch board too.

    link to cable
    14011 01630100 For Asus Cmos Cable HD Q504U Q504UA Q504UB Q504UX Q504UA B Q504UA BHI5T13|Computer Cables & Connectors| - AliExpress
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