Dell Inspiron - Disable TouchPad when Ext mouse attached - Need help!!

Page 2 of 2 FirstFirst 12

  1. Posts : 60
    Windows 7
    Thread Starter
       #11

    RickC said:
    I use the Dell Touchpad driver directly from Dell. It gives me the option that you're looking for (i.e. by clicking on a and checking b):
    RickC

    Attachment 321794

    Try Dell's support site for the Inspiron 5748. It shows the Touchpad driver. Note the site's suggestion:



    Hope this helps...
    Are you able to post a link to the driver/s in question, please? I'm unable to find anything like the 'Intel IO driver' from chipsets so a bit stuck on this method.
    Many thanks

    - - - Updated - - -

    dalchina said:
    Your Inspiron appears to have a reasonable set of Win 10 compatible drivers listed: note the urgent BIOS update..
    https://www.dell.com/support/home/en...laptop/drivers

    See too
    https://www.dell.com/support/kbdoc/e...-dell-notebook
    https://www.dell.com/community/Windo...8/td-p/4528244
    Hi dalchina
    Thanks for this. Unfortunately, I couldn't find any helpful information in any of your links. Also, I couldn't find any reference to the ' urgent BIOS update' you mentioned.

    I have used the 'check for updates' but had no notification of anything changed.

    Many thanks

    - - - Updated - - -

    Brink said:
    Hello Energise,

    You might see if an option in the tutorial below may be available for you to disable the touchpad when a mouse is connected.

    Disable Touchpad when Mouse is Connected in Windows 10
    Hi Brink

    I've tried Option 3 but I don't have 'ClickPad/Alt' tab option in Mouse/TrackPad settings. I've tried via Control Panel, Settings

    I'm about to try Option 4 now !!! YAY!!! This worked perfectly. Thank you SO very much. I'm really pleased with the 'fix' I've also downloaded the 'UnCheck' option, in case it's needed in the future. Also, I'm documenting the links for this thread and a direct link to the solution page.

    So, to all of you, Brink, RickC, Bastet and, especially Dalchina for, just now, taking the time to post more details to help me You're all brilliant and such a value to the people asking questions here, sharing your expertise and knowledge. I'd certainly be totally stuck if it weren't for brilliant folks like yourselves :)
    Last edited by Energise; 09 Mar 2021 at 10:41.
      My Computer


  2. Posts : 42,512
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #12

    Thanks for this. Unfortunately, I couldn't find any helpful information in any of your links. Also, I couldn't find any reference to the ' urgent BIOS update' you mentioned.
    Let me do it for you.. you have to click a couple of things:
    Dell Inspiron - Disable TouchPad when Ext mouse attached - Need help!!-1.png

    I'll assume you expanded the text for Win 10 in Dell's general guidance to see e.g.
    Dell Inspiron - Disable TouchPad when Ext mouse attached - Need help!!-1.png
    - from the 1st link.

    Clearly if Dell's guidance hasn't helped, you have very specific ideas given to you from which by now I'd have liked to have thought you would have found a way forward.
      My Computers


  3. Posts : 13,784
    Win10 Version 22H2 Pro and Home, Win11 Pro and Home
       #13

    The Dell Latitude 3340 I'm on now has the Dell Touchpad software with its TouchSmart feature, seems to have no automatic effect when using a Bluetooth mouse. I prefer the Bluetooth whenever possible as it frees up a USB port.
      My Computers


  4. Posts : 60
    Windows 7
    Thread Starter
       #14

    Dalchina
    Thanks for taking time to send me these screen shots. They're very useful. I have to say, the 'Urgent' in red, doesn't show on the laptop so perhaps these have already been installed somehow. I will check, though.

    As you can see, Brink, the link in post #1, Option 4 worked for me today. Fortunately, I have marked this thread as Solved :)

    I really appreciate all your help on this issue. :) I'll now just check the updates according to your post. :)
      My Computer


  5. Posts : 68,327
    64-bit Windows 11 Pro for Workstations
       #15

    Great news. Glad we could help.
      My Computers


  6. Posts : 60
    Windows 7
    Thread Starter
       #16

    Brink said:
    Great news. Glad we could help.
    Most definitely you've helped :) Well done all of you :)

    - - - Updated - - -

    Berton said:
    The Dell Latitude 3340 I'm on now has the Dell Touchpad software with its TouchSmart feature, seems to have no automatic effect when using a Bluetooth mouse. I prefer the Bluetooth whenever possible as it frees up a USB port.
    Berton

    As you can see, I've now marked this issue as Solved :) Maybe it might help you too? Now that I have done Option 4 (link in post #1 by Brink) this works well with both usb external mouse AND Bluetooth mouse (MS Sculpt Comfort Mouse, which I've had for years)
    Lots of suggestions in this thread. It would be good to know this thread has helped you too :)
      My Computer


  7. Posts : 1,697
    Windows 10 Pro (+ Windows 10 Home VMs for testing)
       #17

    Energise said:
    Are you able to post a link to the driver/s in question, please? I'm unable to find anything like the 'Intel IO driver' from chipsets so a bit stuck on this method.
    Glad you got it sorted. If ever you need it, try this link for the Dell drivers appropriate to your model and this link as a direct download for the Intel chipset driver.

    Hope this helps...
      My Computer


  8. Posts : 60
    Windows 7
    Thread Starter
       #18

    RickC said:
    Thanks very much RickC
    I've kept a note of this thread and so all t he links just in case I need them again at some time in the future.

    Like I've already said, I'm very appreciative, and impressed, with the help I've been given here. Totally brilliant.
    Thanks so much
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 14:42.
Find Us




Windows 10 Forums