Printer response is very slow with Win 10 Pro


  1. Posts : 565
    Windows 10 Professional 64-bit
       #1

    Printer response is very slow with Win 10 Pro


    Epson Stylus SX445W All-in-One Inkjet printer

    1. I have had this printer since 2013 when it was connected to a Windows 7 PC. The original Windows 7 compatible drivers were installed from a CD.
    2. Around 2017 I upgraded the OS to Windows 8.1 (64-bit) and I had to download compatible drivers from Epson since the Win 7 drivers on the CD would not install as incompatible.
    3. Around 2019 I upgraded the OS again to Windows 10 Home (64-bit) and Epson only had the same drivers as they had for Windows 8.1.


    In all this time the printer responded within 1 or 2 seconds when sending a print to it.

    Problem - In January 2021 I bought a new PC with Windows 10 Pro (64-bit) OS updated to version 20H2, build 19042.804. Again, Epson only had the same drivers as they had for Windows 8.1 and they do work but I immediately noticed that the printer is now slow to respond. It now takes 25 seconds from clicking ‘Print’ before the printer starts to print.

    The new PC is connected to the printer via the same USB cable as previously and it is a faster machine. My old PC (from 2013) had an overall Novabench score of 1095 whilst the new PC has a score of 1681. The old PC Novabench CPU score was 441 and the new PC is 1049.

    I know incompatibility issues get worse as time goes on when the old printer has to talk to a modern OS but I don’t want to have to buy a new A-I-O printer just yet (Even if one can buy one, Covid has pushed prices up) so I was wondering if it was a setting that I need to weak in Windows 10 Professional that was not needed in the previous ‘Home’ version.

    Has anyone any suggestions other than ‘buy a new printer’.

    Thanks in advance.
      My Computers


  2. Posts : 8,101
    windows 10
       #2

    Is spooling turned on you can print direct to printer or send it to spooler which is slower
      My Computer


  3. Posts : 18,044
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
       #3

    Hello @wiganken,

    Have a look at these and see if they help . . .

    > How to enable or disable Print Spooler Service on Windows 10
    > How to Reset and Clear Print Spooler in Windows 10

    I hope this helps.
      My Computer


  4. Posts : 565
    Windows 10 Professional 64-bit
    Thread Starter
       #4

    Thanks guys. I ran the "Reset & Clear Print Spooler" batch file from Paul's link. This seems to have fixed it. The printer responded in about 2 seconds after that.
      My Computers


  5. Posts : 18,044
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
       #5

    wiganken said:
    Thanks guys. I ran the "Reset & Clear Print Spooler" batch file from Paul's link. This seems to have fixed it. The printer responded in about 2 seconds after that.
    Excellent. If you are happy with the solution, please mark this thread as Solved.
      My Computer


  6. Posts : 565
    Windows 10 Professional 64-bit
    Thread Starter
       #6

    It is showing as "Solved" on my PC. Thanks again.
      My Computers


  7. Posts : 18,044
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
       #7

    wiganken said:
    It is showing as "Solved" on my PC. Thanks again.
    OK, my fault, I missed that.
    Last edited by Paul Black; 26 Feb 2021 at 07:01.
      My Computer


 

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