UPS Software keeps disconnecting and stop communicating with my UPS

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  1. Posts : 14,074
    Win10 Pro and Home, Win11 Pro and Home, Win7, Linux Mint
       #11

    Just a couple of thoughts, one is if the Internet connection is involved [the linked page suggests it] and if I were doing it I'd turn off the power management features for the USB ports and computer, run full-bore, turn off Sleep and Hibernation. Running a Server 24/7 suggests that would work best as would getting a static IP address for the ISP's Internet connection, keep outside influence at a minimum.
      My Computers


  2. Posts : 1,807
    Windows 10 Pro 21H1 19043.1348
       #12

    That's an excellent point Berton.

    yafatana, if this monitoring software relies on an internet connection, check for a 'Power Management' tab on your WLAN card and make certain the box is unselected.


    UPS Software keeps disconnecting and stop communicating with my UPS-0823-wlan-properties.jpg

    UPS Software keeps disconnecting and stop communicating with my UPS-0823-power-man-tab.jpg
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  3. Posts : 61
    windows 10 pro
    Thread Starter
       #13

    Thank you so Much guys for the Help
    i was using this PC as a server for almost 2 years and i was checking it every 2 days just to make sure Windows did not disconnect the USB port connected to my UPS we are getting a lot of power outage here and as you know a UPS that is Not communicating with a PC during a power outage is useless

    For now i will Mark this as Solved and i will Report back in 5 days
    thank you so much guys
      My Computer


  4. Posts : 18,034
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
       #14

    yafatana said:
    Thank you so Much guys for the Help
    i was using this PC as a server for almost 2 years and i was checking it every 2 days just to make sure Windows did not disconnect the USB port connected to my UPS we are getting a lot of power outage here and as you know a UPS that is Not communicating with a PC during a power outage is useless

    For now i will Mark this as Solved and i will Report back in 5 days
    thank you so much guys
      My Computer


  5. Posts : 14,074
    Win10 Pro and Home, Win11 Pro and Home, Win7, Linux Mint
       #15

    The time in your Profile suggests Eastern Time Zone of the US, are the power issues part of the weather systems in that region? A UPS not controlled by a computer is far from useless, always gives warnings when commercial power has failed and several minutes to orderly close programs then shut down computers before their charge is depleted which is the final shutdown. The more-expensive power-conditioning type of UPS is more involved.
      My Computers


  6. Posts : 1,807
    Windows 10 Pro 21H1 19043.1348
       #16

    yafatana said:
    Thank you so Much guys for the Help
    i was using this PC as a server for almost 2 years and i was checking it every 2 days just to make sure Windows did not disconnect the USB port connected to my UPS we are getting a lot of power outage here and as you know a UPS that is Not communicating with a PC during a power outage is useless

    For now i will Mark this as Solved and i will Report back in 5 days
    thank you so much guys

    You're most welcome.
      My Computer


 

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