USB disconnect sound

Page 1 of 2 12 LastLast

  1. Posts : 129
    Windows 10 Pro
       #1

    USB disconnect sound


    I get periodic USB disconnect sounds, but I have no idea what's disconnecting. Is there a way to find out?

    Windows 10 Pro 64-bit (10.0, Build 19042)
      My Computer


  2. Posts : 577
    win 10
       #2

    Hi one way to find out which usb device is disconnecting is remove one device at a time till you find the one that disconnecting. how many usb devices you have connected? do you hear a reconnect sound also?
      My Computer


  3. Posts : 129
    Windows 10 Pro
    Thread Starter
       #3

    oscer1 said:
    How many usb devices you have connected? do you hear a reconnect sound also?
    Keyboard, mouse, USB HDD. Since the mouse and keyboard don't seem to be affected, I suspect the HDD. I will disconnect it and see if that solves the problem.

    There is no reconnect sound, just disconnect.

    - - - Updated - - -

    oscer1 said:
    Hi one way to find out which usb device is disconnecting is remove one device at a time till you find the one that disconnecting. how many usb devices you have connected? do you hear a reconnect sound also?
    I did what you suggested. It is definitely the USB HDD. When I rebooted this morning, Macrium Reflect started a backup to the HDD, and I heard USB disconnect sounds almost continuously -- about once a second. The Macrium backup failed with "Backup aborted! - Write operation failed - The device is not ready."

    I connected the drive to a different USB port on the same computer, but the disconnect sounds continued.

    I moved the drive over to a laptop. There were no USB disconnect sounds. I was able to run a full Macrium Reflect backup on the laptop with no problems. Right now, I am running a SMART test on the backup, but it's taking forever.

    Could it be a problem with USB? Or an out-of-date driver? I'm embarassed to say that I have no idea how to check for a driver update. This is an 8TB Western Digital Elements desktop drive.
      My Computer


  4. Posts : 577
    win 10
       #4

    what bios do you have on it? latest one is A14 if you have older i would update the bios and download and install the chipset driver after that . Support for XPS 8700 | Drivers & Downloads | Dell US
      My Computer


  5. Posts : 129
    Windows 10 Pro
    Thread Starter
       #5

    oscer1 said:
    what bios do you have on it? latest one is A14 .
    Mine is A13. Definitely out-of-date.

    I have never done this before. How risky is it? What could go wrong? What precautions should I take before starting? Sorry, I'm an amateur.
      My Computer


  6. Posts : 577
    win 10
       #6

    hi not that risky these days i would do it. just do dont do anything on computer when it is updating shouldn't take that long to do.
      My Computer


  7. Posts : 129
    Windows 10 Pro
    Thread Starter
       #7

    oscer1 said:
    hi not that risky these days i would do it. just do dont do anything on computer when it is updating shouldn't take that long to do.
    Thanks, I'll try it.

    Meanwhile, I connected a 4TB drive (also Western Digital) to the same USB port and started a full Macrium backup. I haven't gotten any USB disconnect tones, and the backup is running just fine. Does this suggest that problem is with the (8TB) drive? If the drive is the problem, I may be able to get a replacement, since it's still under warranty.
      My Computer


  8. Posts : 577
    win 10
       #8

    that could very well be but it did work on the laptop. but maybe the cord is faulty and cord was in a different position by the laptop.
      My Computer


  9. Posts : 129
    Windows 10 Pro
    Thread Starter
       #9

    oscer1 said:
    that could very well be but it did work on the laptop. but maybe the cord is faulty and cord was in a different position by the laptop.
    Yes, the cord was in a different position (lying flat on desk, versus hanging). When the backup completes, I'll try a different cable.

    You have been very helpful, thank you!
      My Computer


  10. Posts : 577
    win 10
       #10

    your welcome hope just the cable
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 23:23.
Find Us




Windows 10 Forums