Intel MEI Device Manager exclamation mark

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  1. Posts : 225
    Windows 10
       #1

    Intel MEI Device Manager exclamation mark


    I asked this in another thread but I think it got lost in there!

    I have an issue with Intel MEI in the sense that often it has an exclamation mark against it in DM.
    I am not sure which are the correct drivers to install as there seems to be so many out there.

    There are at least 3 obvious ones - 1) the ones installed by Windows, 2) the ones on the Intel site and 3) the ones on the ASUS support site (recently updated) for my motherboard.and I'm sure there are others.
    I have had BSOD issues and I'm pretty sure it has something to do with the MEI drivers, as when I have 1) above installed, then I occasionally have a problem. Since installing/uninstalling various, I currently have the ASUS version installed. They are 2047.100.0.1039 and are newer than any of the others.
    The good news is that I haven't had a problem since I installed them, however, the bad news is that I have an exclamation mark in Device Manager as you can see from the attached image. I can get rid of that by going into properties for the device, uninstalling and rebooting. However, the exclamation mark comes back some time later. Installing a different (older) set of MEI drivers, i.e. 2) above, also removes the exclamation mark, if I do that, the BSOD issue tends to come back. So, I don't know what to do!As always, any help appreciated.

    Windows 10 20H2 19042.804
    Attached Thumbnails Attached Thumbnails Intel MEI Device Manager exclamation mark-mei.jpg  
      My Computer


  2. Posts : 7,607
    Windows 10 Home 20H2
       #2

    Which one do you think matters, an exclamation mark or a BSOD?
    I don't care about the exclamation marks.

    Intel MEI Device Manager exclamation mark-exclamation-marks.jpg
      My Computer


  3. Posts : 2,149
    Windows 11 Pro (latest update ... forever anal)
       #3

    imacken said:
    I am not sure which are the correct drivers to install as there seems to be so many out there.
    Snappy Driver Installer (SDI) or Snail Driver can sniff out needed drivers. Use either/both to detect needed drivers, not to update all the other drivers (often unnecessary)
      My Computers


  4. Posts : 225
    Windows 10
    Thread Starter
       #4

    idgat said:
    Snappy Driver Installer (SDI) or Snail Driver can sniff out needed drivers. Use either/both to detect needed drivers, not to update all the other drivers (often unnecessary)
    Thanks. SDI has identified various updates, including the MEI driver. Is this app trustworthy? I know you wouldn't have recommended it otherwise, but...

    Also just curious, why does it recommend drivers that are older sometimes?

    - - - Updated - - -

    OK, so I'm a little concerned after reading up a bit.
    There seems to be 2 download version of SDI Snappy Driver Installer Origin (snappy-driver-installer.org) and Snappy Driver Installer - Install and Update Drivers for Free (sdi-tool.org)
    I read somewhere that the Origin is the legit one, whereas I just downloaded (and ran) the other one.
    What is the situation there?
    Thanks.
      My Computer


  5. Posts : 1,524
    Win10 Pro
       #5

    imacken said:
    Thanks. SDI has identified various updates, including the MEI driver. Is this app trustworthy? I know you wouldn't have recommended it otherwise, but...

    Also just curious, why does it recommend drivers that are older sometimes?

    - - - Updated - - -

    OK, so I'm a little concerned after reading up a bit.
    There seems to be 2 download version of SDI Snappy Driver Installer Origin (snappy-driver-installer.org) and Snappy Driver Installer - Install and Update Drivers for Free (sdi-tool.org)
    I read somewhere that the Origin is the legit one, whereas I just downloaded (and ran) the other one.
    What is the situation there?
    Thanks.
    There’s a discussion of IME here that might interest you.
    Should I update Intel Management Engine firmware? : linuxquestions
      My Computers


  6. Posts : 225
    Windows 10
    Thread Starter
       #6

    Thanks. Interesting read.
    Also interestingly, when I ran SDI, it flagged MEI had no driver, then installed one, all good. A restart later, a rerun of SDI and now it says there is no MEI driver installed again!
      My Computer


  7. Posts : 2,149
    Windows 11 Pro (latest update ... forever anal)
       #7

    imacken said:
    Thanks. SDI has identified various updates, including the MEI driver. Is this app trustworthy? I know you wouldn't have recommended it otherwise, but...

    Also just curious, why does it recommend drivers that are older sometimes?

    - - - Updated - - -

    OK, so I'm a little concerned after reading up a bit.
    There seems to be 2 download version of SDI Snappy Driver Installer Origin (snappy-driver-installer.org) and Snappy Driver Installer - Install and Update Drivers for Free (sdi-tool.org)
    I read somewhere that the Origin is the legit one, whereas I just downloaded (and ran) the other one.
    What is the situation there?
    Thanks.
    The better one is the one with Origin in the name. Being open freeware, I suppose there's nothing stopping someone accessing the code, tweaking it and re-releasing it - I suspect that's what the sdi-tool.org one is. I only ever use the Origin version.

    Should always use driver software judiciously - adopt the philosophy "If it ain't broke, don't (try to) fix it". Only ever use for missing and unobtainable drivers.

    And seeing it's gone "missing" again, I suspect that's Windows playing silly beggars. In view of @SoFine409 discovery, I'd just forget about it. I know exclamation marks in Device Manager are annoying, but how often do you go in and see them.

    And it wouldn't be the first time, sometime down the track, that a Windows update catches up with the real world and fixes it.
      My Computers


  8. Posts : 225
    Windows 10
    Thread Starter
       #8

    Thanks. I know what you mean, but still, an exclamation mark to me means that a device isn’t working correctly.
    At the moment, I have uninstalled Intel MEI completely and I can’t see any difference. Is there an overwhelming reason to put it back in?
      My Computer


  9. Posts : 7,607
    Windows 10 Home 20H2
       #9

    An exclamation mark means nothing to me as long as everything is fine.
      My Computer


  10. Posts : 225
    Windows 10
    Thread Starter
       #10

    I hear you, but when the exclamation mark is there, DM says it has disabled the device as there is a problem with it.
      My Computer


 

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