Hi,
I have a Lexmark MC 2425 printer which works perfectly as a printer. However, although it says it’s set up as a Multi function device it is not being recognised as a scanner. It doesn’t appear in scan profiles and under scanner properties it says it’s unavailable.
I’ve tried removing the printer and reinstalling it, which didn’t make any difference.
Please see my screenshot
I do not know about the Lexmark but a common mistake is to forget to turn on the printer and configure it on the printer display menu for scan
Also see this please
https://support.microsoft.com/en-us/...e-3f009b02a81a
I presume you have installed the driver for the Lexmark
http://support.lexmark.com/index?loc...frompage=null#
The driver includes the scan driver, as you will see when you open it
It may be an idea to try the latest firmware which I see has only recently been issued IF it still does not work after installing the driver and commissioning the scan setup as described with my screenshot
Also please see here
Sending scanned documents to a computer | Lexmark MC2425
any problems when you have gone through all of those suggestions - when you reply I feel sure we can sort it out.
Last edited by Macboatmaster; 14 Feb 2021 at 21:43.
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