Mouse and keyboard not working on bootup  


  1. Posts : 2
    Windows 10
       #1

    Mouse and keyboard not working on bootup


    I use a Logitech wireless USB keyboard and mouse combo. On booting up, they are not useable until some 20 seconds after Windows has loaded.

    This means I cannot press DEL to enter BIOS setup, F12 to select boot drive, select which operating system I would like, and so forth.

    To get around this I have purchased a PS/2 mouse and keyboard. This means I have 2 x mice and 2 x keyboards attached to my machine. Is there anything I can do to Windows (or indeed BIOS) so I can continue using just my wireless keyboard set?

    Thanks

    B
    Windows 10 build 19042.746
    Mobo Gigabyte GA-B85-HD3G
      My Computer


  2. Posts : 23
    W11
       #2

    Try plugging the Universal Transceiver into a 2.0 USB port. Unplug the wired keyboard and mouse first. Sometimes a USB 3.0 port is not the best choice for a wireless mouse or keyboard. Also make sure your computer is at least four feet from or desk or table.
      My Computer


  3. Posts : 13,174
    Win10 Version 21H2 Pro and Home, Win11 Pro and Home
       #3

    To explain further, many BIOSes on the motherboard support Legacy USB [2.0] but need the Operating System loading USB 3 drivers when it loads. A new[er] BIOS may have USB 3 support.
      My Computers


  4. Posts : 2
    Windows 10
    Thread Starter
       #4

    Always Why said:
    Try plugging the Universal Transceiver into a 2.0 USB port. Unplug the wired keyboard and mouse first. Sometimes a USB 3.0 port is not the best choice for a wireless mouse or keyboard. Also make sure your computer is at least four feet from or desk or table.
    This works! Thank you so much. BTW why should I place PC four feet away?
      My Computer


  5. Posts : 13,174
    Win10 Version 21H2 Pro and Home, Win11 Pro and Home
       #5

    I prefer Bluetooth mice with my Notebooks whenever possible but have no problem with the USB Wireless mouse being close to the Notebooks, less that a foot or even on the palmrest by the internal keyboard.
      My Computers


  6. Posts : 23
    W11
       #6

    Berton said:
    To explain further, many BIOSes on the motherboard support Legacy USB [2.0] but need the Operating System loading USB 3 drivers when it loads. A new[er] BIOS may have USB 3 support.
    I was thinking in terms of a desktop computer, not a laptop. If you have a desktop located over six feet from where your keyboard and mouse are located, the wireless signal may become weak, especially if there are thick or metal objects between you and desktop PC. Laptops don't matter because the mouse travels with you and is usually about six to ten inches from the laptop.
      My Computer


  7. Posts : 13,174
    Win10 Version 21H2 Pro and Home, Win11 Pro and Home
       #7

    Always Why said:
    I was thinking in terms of a desktop computer, not a laptop. If you have a desktop located over six feet from where your keyboard and mouse are located, the wireless signal may become weak, especially if there are thick or metal objects between you and desktop PC. Laptops don't matter because the mouse travels with you and is usually about six to ten inches from the laptop.
    My bad, thought I saw Gateway and the model number was for a Notebook.
      My Computers


 

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