1.    18 Aug 2015 #1
    Join Date : Aug 2015
    Posts : 1
    Windows 10 Pro

    Logitech microphone issue

    Hi all. New here and hopefully someone can help me out

    Have had a Logitech quickcam 5000 for years and years now. It is quite an old piece of hardware, but worked fine on windows 7, 64 bit.

    Upgraded now to windows 10, and the mic is not working for some reason. The webcam itself works, but the mic just isn't registering any sound. I check device manager, and the 'recording devices' tab after right clicking on the sound icon, and both show in them 'Microphone - Logitech Microphone (Pro 5000)'. However, if I try and configure it or anything, I get the error "The Wizard could not start. Make sure your audio hardware is working properly and check your audio configuration in the Audio Devices and Sound Themes control panel".

    Any tips anyone has would be appreciated I know it's old tech, but it gets limited use (chatting with parents is the only thing really), so would rather not buy a new one. It's being detected by Windows, and Device Manager also shows generic drivers present.
      My ComputerSystem Spec
  2.    08 Nov 2015 #2
    Join Date : Nov 2015
    Posts : 1
    Windows 10

    I have exactly the same problem and it is very annoying as I use Skype with my overseas friends and since upgrading to Windows 10 my microphone does not work, by webcam is fine and videos fine. Really really annoying me, searched Microsoft, Logitech, Googled and no help from anywhere. HELP!
      My ComputerSystem Spec
  3.    09 Nov 2015 #3
    Join Date : Sep 2015
    Posts : 2,377
    Windows 10 Pro 64-bit 1706 (CU build 15063.674)

    It may be simpler than you think! You don't need any drivers, the problem is that Skype tries to use a microphone connected (supposedly) in the mic in port (red) of the audio card. This records no sound since you don't have any connected. Go to Skype settings and change the recording device to the microphone of the webcam.
      My ComputerSystem Spec


Similar Threads
Thread Forum
muting microphone
why does my microphone keep muting itself after every restart? http://i.gyazo.com/4ec979f2336595acb9e1430f16135c2a.png
Drivers and Hardware
Solved Update issue.. UEFI firmware issue
14703 Any suggestions??
Installation and Upgrade
Solved Using microphone in Windows 10
Hello can anyone tell me how to give commands using a microphone in Windows 10? I know there's Cortana but I would like to ask google to search for an item. Thanks.
General Support
Solved Logitech Software & Win 10
Whilst doing some work, my mouse suddenly 'failed', cursor frozen nothing in mouse. After plugging in another mouse, I checked device manager and found that Win 10 had installed it as an Hid complaint mouse. So I went to logitech, downloaded...
Drivers and Hardware
Can someone recommend an inexpensive one that i can use with cortana and that works well?
Drivers and Hardware
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 20:33.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App

Windows 10 Forums