Windows 10: Missing OpenCL.dll Solved


  1. Posts : 16
    Windows 10 64bit
       17 Aug 2015 #1

    Missing OpenCL.dll


    Hi All,
    So, I upgraded to Windows 10 a day back using the media creation tool, and the install went fine. After I restarted the PC for the first time, I got an error saying that OpenCL.dll is missing. I searched online forums and it said that it might be due a problem with your graphic drivers. So, I updated the driver with Device Manager, but it said that the driver is upto date. I still get the problem after every restart.

    Any help appreciated.

    Thanks everyone.
      My ComputerSystem Spec

  2.    17 Aug 2015 #2

    Could you look and let us know what driver version you are using please? (quick way to look- right click on your desktop, click nvidia control panel, then in the bottom left corner of the dialogue box that opens hit system properties)
    In case you are unsure, the box looks like this:
      My ComputerSystem Spec


  3. Posts : 16
    Windows 10 64bit
    Thread Starter
       17 Aug 2015 #3

    Since, I couldn't take a screenshot, I saved it in .txt format and here it is:
    NVIDIA System Information report created on: 08/17/2015 23:04:13
    System name: JAIN-VAIO


    Code:
    [Display]
    Operating System:	Windows 10 Home, 64-bit
    DirectX version:	12.0 
    GPU processor:		GeForce 410M
    Driver version:		353.62
    Direct3D API version:	12
    Direct3D feature level:	11_0
    CUDA Cores:		48 
    Core clock:		573 MHz 
    Shader clock:		1147 MHz
    Memory data rate:	1600 MHz
    Memory interface:	64-bit 
    Memory bandwidth:	12.80 GB/s
    Total available graphics memory:	2550 MB
    Dedicated video memory:	512 MB DDR3
    System video memory:	0 MB
    Shared system memory:	2038 MB
    Video BIOS version:	75.19.0C.00.03
    IRQ:			Not used
    Bus:			PCI Express x16 Gen2
    Device Id:		10DE 1055 908B104D
    Part Number:		1317 0000
    
    
    [Components]
    
    
    NvUpdtr.dll		2.5.12.11		NVIDIA Update Components
    NvUpdt.dll		2.5.12.11		NVIDIA Update Components
    nvui.dll		8.17.13.5362		NVIDIA User Experience Driver Component
    nvxdsync.exe		8.17.13.5362		NVIDIA User Experience Driver Component
    nvxdplcy.dll		8.17.13.5362		NVIDIA User Experience Driver Component
    nvxdbat.dll		8.17.13.5362		NVIDIA User Experience Driver Component
    nvxdapix.dll		8.17.13.5362		NVIDIA User Experience Driver Component
    NVCPL.DLL		8.17.13.5362		NVIDIA User Experience Driver Component
    nvCplUIR.dll		8.1.850.0		NVIDIA Control Panel
    nvCplUI.exe		8.1.850.0		NVIDIA Control Panel
    nvWSSR.dll		6.14.13.5362		NVIDIA Workstation Server
    nvWSS.dll		6.14.13.5362		NVIDIA Workstation Server
    nvViTvSR.dll		6.14.13.5362		NVIDIA Video Server
    nvViTvS.dll		6.14.13.5362		NVIDIA Video Server
    NVSTVIEW.EXE		7.17.12.6973		NVIDIA GeForce 3D Vision
    NVSTTEST.EXE		7.17.12.6973		NVIDIA 3D Vision Test Application
    NVSTRES.DLL		7.17.12.6973		NVIDIA 3D Vision Module  (0)
    nvDispSR.dll		6.14.13.5362		NVIDIA Display Server
    NVMCTRAY.DLL		8.17.13.5362		NVIDIA Media Center Library
    nvDispS.dll		6.14.13.5362		NVIDIA Display Server
    PhysX		09.12.0507		NVIDIA PhysX
    NVCUDA.DLL		8.17.13.5362		NVIDIA CUDA 7.5.15 driver
    nvGameSR.dll		6.14.13.5362		NVIDIA 3D Settings Server
    nvGameS.dll		6.14.13.5362		NVIDIA 3D Settings Server
      My ComputerSystem Spec

  4.    17 Aug 2015 #4

    You are still running 353.62, I would start by grabbing the latest driver, 355.60, and see if your problem persists. Here is a link to the driver downloads page:
    Drivers | GeForce
      My ComputerSystem Spec


  5. Posts : 16
    Windows 10 64bit
    Thread Starter
       18 Aug 2015 #5

    Thanks for that, downloading right now. So, Is there a site or software where I can get rest of the drivers as well? As I think that my Bluetooth driver is not working as well.
      My ComputerSystem Spec


  6. Posts : 16
    Windows 10 64bit
    Thread Starter
       18 Aug 2015 #6

    So, I got an error that this version of drivers is not compatible with this version of Windows.
    Looks like I've got to wait till Nvidia releases drivers compatible with windows 10 for my graphics card.
      My ComputerSystem Spec


  7. Posts : 705
    Windows 10 Pro x64
       18 Aug 2015 #7

    akshat said: View Post
    So, I got an error that this version of drivers is not compatible with this version of Windows.
    Looks like I've got to wait till Nvidia releases drivers compatible with windows 10 for my graphics card.
    Something is not correct. I've just checked for the 400M series and there 3 whql drivers for that card that all support Win10

    Click image for larger version. 

Name:	400M Win10 Drivers.png 
Views:	3 
Size:	106.5 KB 
ID:	32257
    The 353.62 and 355.60 are both ok for that card.

    What's is shown under display adapters within Device Manager?
      My ComputerSystem Spec


  8. Posts : 16
    Windows 10 64bit
    Thread Starter
       18 Aug 2015 #8

    I'm using 64 bits Windows.


    For that drivers are not there.
      My ComputerSystem Spec


  9. Posts : 16
    Windows 10 64bit
    Thread Starter
       18 Aug 2015 #9

    So, I found the drivers, Nvidia was loading my OS version wrong.

    Thanks for help.
      My ComputerSystem Spec


  10. Posts : 705
    Windows 10 Pro x64
       18 Aug 2015 #10

    akshat said: View Post
    Nvidia was loading my OS version wrong.
    Blame Nvidia lol.

    Please mark thread as solved. Thanks
      My ComputerSystem Spec


 

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