New
#1
Optical drive recognized, discs spins but does not play
A friend asked me to re-install Window 10 due to a failing Hard drive. After the install incl. all current (20H2) MS updates I encounter the following problem. The Optical drive displays in File Manager (and Device Manger) but does not auto play and discs. When manually clicking on the device it says, “application not found”. When inserting the disc you can hear it spinning up but that is as far as it goes. Optical drive worked fine before the new Windows install.
So far: Removed DVD/CD Drive from Device manager. Check/reinstalled the driver. Checked REG for upper and Lower filter entries. Disable and re-enable AutoPlay.
Not yet tried: Removing all IDE/ATAPI Controllers
I have limited/remote access to the problem PC so suggestion may take a bit of time to try and respond/update. Thanks for any suggestions. The PC is an HP23-d027c, the optical drive is a DVDRAM CT80V (possibly GT80V).