Missing Driver for ASUS 710-1-SL Graphics Card - works in Build 1909.


  1. Posts : 8
    Windows 10
       #1

    Missing Driver for ASUS 710-1-SL Graphics Card - works in Build 1909.


    I have an old Dell Inspiron 531, running Windows 10 Pro - x64, with a LG W1952 (Analog) monitor and an ASUS 710-1-SL graphics card (a Nvidia GT 710 look-alike, which I had trouble installing but eventually got working with a Nvidia display driver - version 21.21.13.7654).

    Windows 10 is running version 1909 (Build 18363.1198) and everything is working fine.

    However, when I updated Windows 10 to version 2004, it insisted on upgrading the graphics card version to a more recent version, which corrupts the screen display so badly it is difficult to read and moving the cursor leaves a tracer trail which wipes the contents of the display - not very useful at all.

    I tried various options, including a clean install of Windows 10 2004 but again it introduced a driver which either corrupted the display as described or worse, ended up in a BSOD.

    I have searched for a installer for the working version of the driver (which dates from 2016) but to no avail.

    I have tried older versions and newer versions but none worked.

    So I restored the working version of the system from a backup and left it until now - when I have tried again with the new version of Windows 10 (20H2) but I have had the same problems as with version 2004.

    I must add that this is not my main pc but I am reluctant to give up on it when it works quite happily with the old driver installed.

    With a failing version of the driver (and a corrupted screen display), device manager reports the following error -

    Windows has stopped this device because it has reported problems. (Code 43)
    I am at a loss as to how to fix this problem and would appreciate any assistance whatsoever!
      My Computer


  2. Posts : 21,421
    19044.1586 - 21H2 Pro x64
       #2

    taylorb6 hello and welcome to tenforums ,
    Backup all your working drivers now Backup and Restore Device Drivers in Windows 10 somewhere safe, then you will be able to search the folder from Device Manager to have it install your working driver when you upgrade Windows.
      My Computer


  3. Posts : 8
    Windows 10
    Thread Starter
       #3

    Thank You


    Thanks for your suggestion, which I have already tried but, once corrupted, restoring the driver from a backup fails to install properly.
      My Computer


  4. Posts : 21,421
    19044.1586 - 21H2 Pro x64
       #4

    I would suggest making a full backup of your current working system Backup and Restore with Macrium Reflect then trying to do another 2004 install with the internet disconnected and answer no to the question about checking for updates. Then if it installs successfully, hopefully it won't update the driver to the bad one.

    With the MR backup image, if something goes wrong you can boot from the MR Rescue USB you should make after installing MR and so that you can restore back to when you made the image - takes 30 minutes or less to do an image restore.
    Last edited by steve108; 22 Nov 2020 at 06:07.
      My Computer


  5. Posts : 8
    Windows 10
    Thread Starter
       #5

    Thank you too!


    Thank you for your suggestion but I have already tried that one - it failed to complete and rolled back.
      My Computer


  6. Posts : 21,421
    19044.1586 - 21H2 Pro x64
       #6

    Have you tried booting into safe mode from 2004 messed up video condition Boot into Safe Mode on Windows 10 - holding the shift key down while the PC restarts - then maybe you can replace the video driver with the working one from safe mode.
      My Computer


  7. Posts : 8
    Windows 10
    Thread Starter
       #7

    Thanks for the suggestion but I have tried that too and no luck.
      My Computer


  8. Posts : 23,275
    Win 10 Home ♦♦♦19045.4355 (x64) [22H2]
       #8

    taylorb6 said:
    Thanks for the suggestion but I have tried that too and no luck.


    These are the closest driver versions I can find...

    Videocards - NVIDIA GeForce Windows 7 | 8 | 10 - December 2016
      My Computer


  9. Posts : 8
    Windows 10
    Thread Starter
       #9

    Thank you too!


    Thanks, Ghot but I have already tried 2016 versions of the driver and although they work in win10 1909 they are all corrupted by moving to win10 2004.
      My Computer


  10. Posts : 8
    Windows 10
    Thread Starter
       #10

    After failing with every new version of Windows 10, I tried a clean install of Windows 11 (bypassing the Win11 security checks) but the graphics problem still existed.
    However, I have just upgraded to Windows 11 (version 22H2) and the problem has been solved!
    I don't know if Microsoft or Nvidia solved the issue but it has gone and I have a fully working Windows 11 pc - go figure.
      My Computer


 

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