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HP Envy 4500 All in One printer does not print in windows 10 with usb.
Hello,
after the latest Windows 10 updates, the printer in question no longer prints documents from the pc, but prints the test page internal and also in windows 7 it works regularly and using Print Doctor does not detect errors.
The following error appears in the Windows 10 event viewer error: PrintService id 372
"Cannot print the document Print document owned by ***** on the HP ENVY 4500 series printer.
Try printing the document again or restart the print spooler.
Data type: RAW. Size of the spool file in bytes: *****. Number of bytes printed: *****
Total number of pages in the document: 2. Number of pages printed: 0.
Win32 error code returned by the print processor: *********.
Unspecified error. "
Thanks
I uninstalled and reinstalled the drive, but it doesn't change.
The PC is connected to the network via ethernet.
I tried installing as described here, but to no avail.
https://support.hp.com/it-it/drivers.../model/5304876