Ghost Devices in 20H2 Device Manager

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  1. Posts : 85
    Windows 10
       #1

    Ghost Devices in 20H2 Device Manager


    Why are there a bunch of ghost devices in 20H2 when I show hidden devices in Device Manager? Some of those ghost devices are floppy drives and controllers, PS/2 mouse and keyboard, two COM ports, IDE controllers, Intel 82371AB/EB IDE bus master controller, a bunch of Microsoft Hyper-V devices. All of these have the first install date property of 9/27/2020 in the detail tab. This didn't happen in earlier versions of Windows 10 including up to 20H1. This is after a clean install of 20H2 using a 20H2 bootable USB drive from Media Creation Tool.
    Last edited by Keith Weisshar; 23 Oct 2020 at 10:59.
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  2. Posts : 18,432
    Windows 11 Pro
       #2

    The only ghost devices I see in my device manager are devices that I once had connected to my computer and no longer are connected.
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  3. Posts : 85
    Windows 10
    Thread Starter
       #3

    You need to click on Show Hidden Devices in Device Manager. That's where I found orphaned devices on a clean install of 20H2. It has an error code of 45 which means not connected.
    Ghost Devices in 20H2 Device Manager-screenshot-1-.png
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  4. Posts : 10
    Windows 10
       #4

    This is definitely a widespread issue. I've seen it on every machine where I've installed 20H2. If you look in Services, you'll also find that the Hyper-V Guest Integration services (6 or 7 of them) have also been installed. There's also a couple of ghost Xeon processors in addition to the items you listed.

    I think someone at Microsoft messed up and forgot to clean out devices and services before they created the install media for 20H2. For those on 20H2 who aren't seeing these ghost items, set the following system environment variable:

    devmgr_show_nonpresent_devices = 1

    and also make sure that you have selected Show Hidden Devices in Device Manager.

    The devices themselves aren't so bad I suppose but I don't know how having Hyper-V integration services could affect some systems. Hopefully we will get a comment from Microsoft about this soon since it's unquestionably happening on every install.
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  5. Posts : 85
    Windows 10
    Thread Starter
       #5

    Is there a way to clean theses out? Also can you report this to Microsoft and have them update the install media?
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  6. Posts : 10
    Windows 10
       #6

    I just deleted them one by one. I also deleted the Hyper-V Infrastructure driver or whatever even though it wasn't ghosted because I don't use Hyper-V at all. Removing the services requires use of sc.exe to delete the services. I have no way to report this to Microsoft. Any report I made would likely not be understood since this is a very obscure issue. We can only hope that someone with connections at MS sees this and reports it.
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  7. Posts : 21,421
    19044.1586 - 21H2 Pro x64
       #7

    NineD said:
    I just deleted them one by one. I also deleted the Hyper-V Infrastructure driver or whatever even though it wasn't ghosted because I don't use Hyper-V at all. Removing the services requires use of sc.exe to delete the services. I have no way to report this to Microsoft. Any report I made would likely not be understood since this is a very obscure issue. We can only hope that someone with connections at MS sees this and reports it.
    Do they stay gone after a reboot?
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  8. Posts : 10
    Windows 10
       #8

    Yes they stay gone. Nothing comes back after a reboot. I'm guessing that this represents the hardware on the VM that was used for creation of the installation media and someone forgot to run whatever procedure is necessary to remove those hardware and service references.
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  9. Posts : 428
    Windows 11 pro X64 latest
       #9

    If you use the The Update Assistant it is a micro bug. you a right they forget to remove the procedure.
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  10. Posts : 21,421
    19044.1586 - 21H2 Pro x64
       #10

    @NineD,
    Plausible theory - thanks for sharing this information.
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