I can't safely remove a USB drive on Windows 10 Pro


  1. nicos18
    Posts : 12
    Windows 10
       New #1

    I can't safely remove a USB drive on Windows 10 Pro


    Hi,

    I have a Windows 10 Pro, but I can't safely remove all of my USB drives, because I receive the classic error message of something that doesn't let the USB drive removal.

    At this moment, I have all of the features of Windows 10 Pro enabled, but I noticed that when I install Windows 10 Pro with the default Windows components installed I don't have the problem; if I activate all of the extra Windows features the problem happens.

    I don't know if it's a bug of the Pro version, or some optional feature blocks the access to the USB drives; but the problem is to be able to identify the nature of the problem.

    Do you have a suggestion?

    Thank you

    I have the 2004 version, 19041.508
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  3. dalchina
    Posts : 42,984
    Win 10 Pro (22H2) (2nd PC is 22H2)
       New #2

    Hi, first ensure the policy is Quick Removal.
    Windows 10 now lets you pull out USB drives without 'safely removing' them

    See discussion here e.g from about the 7th or 8th
    https://answers.microsoft.com/en-us/...c-a967d8d2a5e4
    It seems something changed in recent Win 10 builds in this respect.
    See:
    https://answers.microsoft.com/en-us/...f-5e4611176973

    You can take steps to ensure the drive isn't indexed, and isn't scanned by Defender, for example.
    Enable Windows Defender Scan Removable Drives in Windows 10

    See also this recent thread: (solved, but I can't recommend the solution as given by the poster).
    Unable to eject USB drives due to Win Defender

    A very useful tool to assist with this (though i don't specifically know if it helps in this particular case) is
    USB Safely Remove
    (not free - but if you search you will probably be able to find a giveaway).
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  4. nicos18
    Posts : 12
    Windows 10
    Thread Starter
       New #3

    I solved the problem: it is caused by the optional feature called "MultiPoint Connector".

    I deactivated it, and the problem disappeared.
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  6. dalchina
    Posts : 42,984
    Win 10 Pro (22H2) (2nd PC is 22H2)
       New #4

    Thank you for your reply.
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  7. Feuer
    Posts : 318
    Windows 10 Home Single Language 21H1
       New #5

    i was about to open this thread,

    indexing is completely closed on my pc
    i am using windows defender, and sure the problem is about defender

    Disable Scan Removable Drives during Full Scan using a REG file

    Enable Windows Defender Scan Removable Drives in Windows 10

    will fix it?

    and i wonder that if i disable that, what will happen to realtime protection on removable drives?
    Last edited by Feuer; 22 Sep 2020 at 14:38.
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  8. dalchina
    Posts : 42,984
    Win 10 Pro (22H2) (2nd PC is 22H2)
       New #6

    The answer here may be of interest, albeit it answers a somewhat different but relevant question:
    https://answers.microsoft.com/en-us/...b-b805a5b44878

    Also see:
    https://www.microsoft.com/security/b...vable-devices/
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