Wireless mouse issue

Hello @tzfrantic,

tzfrantic said:

Hi all I work with a charity there is one issue I could not fix which is weird wireless mouse will install but will not work on computer they are all Dell optiplex 790 and all the other computers have no issue but only this one the wired mouse works. Any ideas

Can you please perform the following [ this checks for ANY Problem Device Errors ] . . .

[1] Goto this TenForums link => Batch Scripts / Programs.
[2] Goto the heading Find ANY Problem Devices . . .
[3] Download and Run the .bat file [ Find_ANY_Problem_Devices.bat ].

If there are ANY errors it will create a Prob_Devices.txt file on the Desktop!

[4] Upload the results => How to Upload and Post Screenshots and Files at Ten Forums if ANY problems found.

I hope this helps!

tzfrantic said:

Thanks Paul fixed it :)

You are VERY welcome @tzfrantic.