I have a Matebook X Pro Signature Edition, with a thunderbolt port, running Windows 10 Home v2004.

I am trying to connect an Apple Thunderbolt display. I am using a thunderbolt 2 to thunderbolt 3 adapter.

Using the "Thunderbolt Software" app, I can see "Apple Inc, Thunderbolt Display" as an attached device to Port 1. It is listed as "Not connected".

Even if I use that same app to approve the device, it continues to list as "Not connected" and unapproved. I've run the "Thunderbolt software" app as administrator.

Any assistance gratefully appreciated.