Windows 10: Windows 10 - my dvd/cd drive is not recognised, at all Solved

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  1.    14 Aug 2015 #1

    Windows 10 - my dvd/cd drive is not recognised, at all


    Hi,

    It really isn't my day. I recently upgraded to Windows 10 from Windows 7 and previously my DVD/CD Drive was working perfectly. Now, nowhere on my PC, and I mean nowhere, is my DVD/CD drive recognised as existing. There is no DVD drive showing in Device Manager or in Settings>Devices.

    I have taken the side panel off my PC and all cables are properly plugged in.

    I have not tampered with the BIOS at all.

    Please, can somebody help as I really need to burn a disk tonight?

    Thanks, Charles.
      My ComputerSystem Spec

  2.    14 Aug 2015 #2

    Fixed it myself (with help from the Internet)


    I managed to fix this one myself. The fix was for Windows 8/8.1 but it worked perfectly for Windows 10.

    1. Run Command Prompt as an Administrator.

    2. Copy/type the following and enter

    reg.exe add "HKLM\System\CurrentControlSet\Services\atapi\Controller0" /f /v EnumDevice1 /t REG_DWORD /d 0x00000001

    3. Reboot the system

    My DVD drive was then automatically recognised. Yippee.
    Last edited by gallantfive; 14 Aug 2015 at 15:19.
      My ComputerSystem Spec

  3.    20 Aug 2015 #3

    Thanks mate :-)


    gallantfive said: View Post
    I managed to fix this one myself. The fix was for Windows 8/8.1 but it worked perfectly for Windows 10.

    1. Run Command Prompt as an Administrator.

    2. Copy/type the following and enter

    reg.exe add "HKLM\System\CurrentControlSet\Services\atapi\Controller0" /f /v EnumDevice1 /t REG_DWORD /d 0x00000001

    3. Reboot the system

    My DVD drive was then automatically recognised. Yippee.
    I took the time to register, so that I could thank you for getting my DVD drive recognised. Bit of a poor show from Microsoft, but hey, it was a free upgrade. All the other "fixes" were nonsense. Thanks again.
      My ComputerSystem Spec

  4.    20 Aug 2015 #4

    gallantfive said: View Post
    Hi,

    It really isn't my day. I recently upgraded to Windows 10 from Windows 7 and previously my DVD/CD Drive was working perfectly. Now, nowhere on my PC, and I mean nowhere, is my DVD/CD drive recognised as existing. There is no DVD drive showing in Device Manager or in Settings>Devices.

    I have taken the side panel off my PC and all cables are properly plugged in.

    I have not tampered with the BIOS at all.

    Please, can somebody help as I really need to burn a disk tonight?

    Thanks, Charles.
    My computer is an upgraded Dell E510 with 4 gb ram from Win7 to Win10. The upgrade went off without a hitch until I discovered that my dvd drive had disappeared. The dvd drive worked before the upgrade.
    Now it does not show in the Device Manager and in fact cd/dvd drives are not even listed. There is no listing for atapi drives. I had VLC player installed to view movies so I uninstalled, rebooted, and reinstalled. No help.

    Click image for larger version. 

Name:	DevMgr_Capture.png 
Views:	367 
Size:	29.6 KB 
ID:	32864

    An external drive works but what is the use of having an internal drive if the computer cant see it.

    Hacking the Registry is not my thing. Bad things happen when wrong things get typed in there.
    I am seriously looking at rolling back to Windows 7 which was working fine..
      My ComputerSystem Spec

  5.    21 Aug 2015 #5

    You're welcome.


    daddydizzle said: View Post
    I took the time to register, so that I could thank you for getting my DVD drive recognised. Bit of a poor show from Microsoft, but hey, it was a free upgrade. All the other "fixes" were nonsense. Thanks again.
    Pleased to help. It can take time to trawl but forums such as this can be a great help. Hope you come back (says one newbie to another!).
      My ComputerSystem Spec

  6.    21 Aug 2015 #6

    jrfoleyjr said: View Post
    My computer is an upgraded Dell E510 with 4 gb ram from Win7 to Win10. The upgrade went off without a hitch until I discovered that my dvd drive had disappeared. The dvd drive worked before the upgrade.
    Now it does not show in the Device Manager and in fact cd/dvd drives are not even listed. There is no listing for atapi drives. I had VLC player installed to view movies so I uninstalled, rebooted, and reinstalled. No help.

    Click image for larger version. 

Name:	DevMgr_Capture.png 
Views:	367 
Size:	29.6 KB 
ID:	32864

    An external drive works but what is the use of having an internal drive if the computer cant see it.

    Hacking the Registry is not my thing. Bad things happen when wrong things get typed in there.
    I am seriously looking at rolling back to Windows 7 which was working fine..
    Don't give up. My FREE upgrade seemed to work well but I found several glitches including the above. Most annoying for me is not being able to set a PIN password when logging in on ex-Windows 7 Home Premium upgrades followed closely by the upgrade messing up my folder permissions (due to setting up an MS account). Top tip, if anyone says you must run a 'clean install', ignore them.
      My ComputerSystem Spec

  7.    21 Aug 2015 #7

    gallantfive said: View Post
    Don't give up. My FREE upgrade seemed to work well but I found several glitches including the above. Most annoying for me is not being able to set a PIN password when logging in on ex-Windows 7 Home Premium upgrades followed closely by the upgrade messing up my folder permissions (due to setting up an MS account). Top tip, if anyone says you must run a 'clean install', ignore them.
    When I did an upgrade to 10 from a Win 7 Home on an old laptop, it defaulted to a local account. When I switched to a Microsoft account in Settings, I automatically got the PIN associated with the MS Account. It also brought over the same desktop background as used on my other machines.

    Haven't noticed any folder permission issues yet. My favorite maxim: "It's better to be lucky than smart."
      My ComputerSystem Spec

  8.    24 Aug 2015 #8

    sorry I not a technical person.. or I am sort of.. but how do I : Run Command Prompt as an administrator? I am not sure where to find things with window 10. thanks.

    gallantfive said: View Post
    I managed to fix this one myself. The fix was for Windows 8/8.1 but it worked perfectly for Windows 10.

    1. Run Command Prompt as an Administrator.

    2. Copy/type the following and enter

    reg.exe add "HKLM\System\CurrentControlSet\Services\atapi\Controller0" /f /v EnumDevice1 /t REG_DWORD /d 0x00000001

    3. Reboot the system

    My DVD drive was then automatically recognised. Yippee.
      My ComputerSystem Spec

  9.    26 Aug 2015 #9

    daddydizzle said: View Post
    I took the time to register, so that I could thank you for getting my DVD drive recognised. Bit of a poor show from Microsoft, but hey, it was a free upgrade. All the other "fixes" were nonsense. Thanks again.
    This worked for me, thanks gallantfive
      My ComputerSystem Spec

  10.    28 Aug 2015 #10

    Many Thanks


    After a couple of weeks of panic looking for a simple solution, I found yours and it worked. Genius!
    Bill
    =======
    gallantfive said: View Post
    I managed to fix this one myself. The fix was for Windows 8/8.1 but it worked perfectly for Windows 10.

    1. Run Command Prompt as an Administrator.

    2. Copy/type the following and enter

    reg.exe add "HKLM\System\CurrentControlSet\Services\atapi\Controller0" /f /v EnumDevice1 /t REG_DWORD /d 0x00000001

    3. Reboot the system

    My DVD drive was then automatically recognised. Yippee.
      My ComputerSystem Spec


 
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