Windows 10 - my dvd/cd drive is not recognised, at all

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  1. Posts : 9
    Windows 10
       #1

    Windows 10 - my dvd/cd drive is not recognised, at all


    Hi,

    It really isn't my day. I recently upgraded to Windows 10 from Windows 7 and previously my DVD/CD Drive was working perfectly. Now, nowhere on my PC, and I mean nowhere, is my DVD/CD drive recognised as existing. There is no DVD drive showing in Device Manager or in Settings>Devices.

    I have taken the side panel off my PC and all cables are properly plugged in.

    I have not tampered with the BIOS at all.

    Please, can somebody help as I really need to burn a disk tonight?

    Thanks, Charles.
      My Computer


  2. Posts : 9
    Windows 10
    Thread Starter
       #2

    Fixed it myself (with help from the Internet)


    I managed to fix this one myself. The fix was for Windows 8/8.1 but it worked perfectly for Windows 10.

    1. Run Command Prompt as an Administrator.

    2. Copy/type the following and enter

    reg.exe add "HKLM\System\CurrentControlSet\Services\atapi\Controller0" /f /v EnumDevice1 /t REG_DWORD /d 0x00000001

    3. Reboot the system

    My DVD drive was then automatically recognised. Yippee.
    Last edited by gallantfive; 14 Aug 2015 at 15:19.
      My Computer


  3. Posts : 1
    windows 10
       #3

    Thanks mate :-)


    gallantfive said:
    I managed to fix this one myself. The fix was for Windows 8/8.1 but it worked perfectly for Windows 10.

    1. Run Command Prompt as an Administrator.

    2. Copy/type the following and enter

    reg.exe add "HKLM\System\CurrentControlSet\Services\atapi\Controller0" /f /v EnumDevice1 /t REG_DWORD /d 0x00000001

    3. Reboot the system

    My DVD drive was then automatically recognised. Yippee.
    I took the time to register, so that I could thank you for getting my DVD drive recognised. Bit of a poor show from Microsoft, but hey, it was a free upgrade. All the other "fixes" were nonsense. Thanks again.
      My Computer


  4. Posts : 1
    Windows 10
       #4

    gallantfive said:
    Hi,

    It really isn't my day. I recently upgraded to Windows 10 from Windows 7 and previously my DVD/CD Drive was working perfectly. Now, nowhere on my PC, and I mean nowhere, is my DVD/CD drive recognised as existing. There is no DVD drive showing in Device Manager or in Settings>Devices.

    I have taken the side panel off my PC and all cables are properly plugged in.

    I have not tampered with the BIOS at all.

    Please, can somebody help as I really need to burn a disk tonight?

    Thanks, Charles.
    My computer is an upgraded Dell E510 with 4 gb ram from Win7 to Win10. The upgrade went off without a hitch until I discovered that my dvd drive had disappeared. The dvd drive worked before the upgrade.
    Now it does not show in the Device Manager and in fact cd/dvd drives are not even listed. There is no listing for atapi drives. I had VLC player installed to view movies so I uninstalled, rebooted, and reinstalled. No help.

    Windows 10 - my dvd/cd drive is not recognised, at all-devmgr_capture.png

    An external drive works but what is the use of having an internal drive if the computer cant see it.

    Hacking the Registry is not my thing. Bad things happen when wrong things get typed in there.
    I am seriously looking at rolling back to Windows 7 which was working fine..
      My Computer


  5. Posts : 9
    Windows 10
    Thread Starter
       #5

    You're welcome.


    daddydizzle said:
    I took the time to register, so that I could thank you for getting my DVD drive recognised. Bit of a poor show from Microsoft, but hey, it was a free upgrade. All the other "fixes" were nonsense. Thanks again.
    :) Pleased to help. It can take time to trawl but forums such as this can be a great help. Hope you come back (says one newbie to another!).
      My Computer


  6. Posts : 9
    Windows 10
    Thread Starter
       #6

    jrfoleyjr said:
    My computer is an upgraded Dell E510 with 4 gb ram from Win7 to Win10. The upgrade went off without a hitch until I discovered that my dvd drive had disappeared. The dvd drive worked before the upgrade.
    Now it does not show in the Device Manager and in fact cd/dvd drives are not even listed. There is no listing for atapi drives. I had VLC player installed to view movies so I uninstalled, rebooted, and reinstalled. No help.

    Windows 10 - my dvd/cd drive is not recognised, at all-devmgr_capture.png

    An external drive works but what is the use of having an internal drive if the computer cant see it.

    Hacking the Registry is not my thing. Bad things happen when wrong things get typed in there.
    I am seriously looking at rolling back to Windows 7 which was working fine..
    Don't give up. My FREE upgrade seemed to work well but I found several glitches including the above. Most annoying for me is not being able to set a PIN password when logging in on ex-Windows 7 Home Premium upgrades followed closely by the upgrade messing up my folder permissions (due to setting up an MS account). Top tip, if anyone says you must run a 'clean install', ignore them.
      My Computer


  7. Posts : 4,424
    Win 11 Pro 22000.652
       #7

    gallantfive said:
    Don't give up. My FREE upgrade seemed to work well but I found several glitches including the above. Most annoying for me is not being able to set a PIN password when logging in on ex-Windows 7 Home Premium upgrades followed closely by the upgrade messing up my folder permissions (due to setting up an MS account). Top tip, if anyone says you must run a 'clean install', ignore them.
    When I did an upgrade to 10 from a Win 7 Home on an old laptop, it defaulted to a local account. When I switched to a Microsoft account in Settings, I automatically got the PIN associated with the MS Account. It also brought over the same desktop background as used on my other machines.

    Haven't noticed any folder permission issues yet. My favorite maxim: "It's better to be lucky than smart."
      My Computers


  8. Posts : 1
    windows 10
       #8

    sorry I not a technical person.. or I am sort of.. but how do I : Run Command Prompt as an administrator? I am not sure where to find things with window 10. thanks.

    gallantfive said:
    I managed to fix this one myself. The fix was for Windows 8/8.1 but it worked perfectly for Windows 10.

    1. Run Command Prompt as an Administrator.

    2. Copy/type the following and enter

    reg.exe add "HKLM\System\CurrentControlSet\Services\atapi\Controller0" /f /v EnumDevice1 /t REG_DWORD /d 0x00000001

    3. Reboot the system

    My DVD drive was then automatically recognised. Yippee.
      My Computer


  9. Posts : 1
    Windows 10 Pro
       #9

    daddydizzle said:
    I took the time to register, so that I could thank you for getting my DVD drive recognised. Bit of a poor show from Microsoft, but hey, it was a free upgrade. All the other "fixes" were nonsense. Thanks again.
    This worked for me, thanks gallantfive
      My Computer


  10. Posts : 1
    win 10
       #10

    Many Thanks


    After a couple of weeks of panic looking for a simple solution, I found yours and it worked. Genius!
    Bill
    =======
    gallantfive said:
    I managed to fix this one myself. The fix was for Windows 8/8.1 but it worked perfectly for Windows 10.

    1. Run Command Prompt as an Administrator.

    2. Copy/type the following and enter

    reg.exe add "HKLM\System\CurrentControlSet\Services\atapi\Controller0" /f /v EnumDevice1 /t REG_DWORD /d 0x00000001

    3. Reboot the system

    My DVD drive was then automatically recognised. Yippee.
      My Computer


 

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