Synaptics V7.5 PalmCheck Won't Disable- No Solution?

I have a HP Pavilion laptop with Synaptics Touchpad V7.5 on a PS/2 port. The driver version is 19.0.12.95.

After installing Windows 10 and updating all of the drivers, I tried playing a game and found that I can't use my keyboard and mouse at the same time, so I turned off PalmCheck and tried to continue- but it still does not work.

I have also tried to go into the Windows 10 version of the setting and set to 'No Delay'.

I've tried to update my drivers but every time it says I already have the best version of the drivers installed.


Here is an image of what my settings have been set as (from another user that hasn't received a reply). But after exiting and pressing apply, it saves the settings but I still can't use the mouse and keyboard at the same time.