Power Jack Cable replace


  1. Posts : 7
    Windows 10 pro upgrade lol from windows 7
       #1

    Power Jack Cable replace


    First time poster. My wife has a inspiration 3558--5100. a year ago or so the power jack cable came louse internally in the laptop. I took the laptop apart used hot glue to hold it secure and it worked fine. a week ago it came lose again took apart the laptop the cable had to be replaced ordered one form amazon installed it had to use hot glue again. now the laptop comes up with this info (see picture below). I have three different power supplies that work with dell same thing on all of them. The power comes on starts windows ok but does not charge the battery. I took it apart again checked connections seems ok. I reinstalled the battery same problem. My wife says when the info came on before she would answer ok and then battery would charge. I was wondering if windows 10 had anything to do with it. any ides or suggestions would be greatly appreciated. Hope I put this in the right place and wrote everything correctly. computer info below Power Jack Cable replace-20200812_073743-1-.jpg

    dell Inspiration 3558
    desktop 53cdaem
    intel core i3-5025u cpu 2.10 ghz
    6.00 gb ram
    device id b634b 541 2d32 4c90-98d6 48db 3e506abe
    product id 00325-80000-00000 aadem
    64 bit operating system x64 based processer
    pen and touch-touch support with 10 touch points
    windows 10 home version 1903
    installed on 7-27-2019
    os build 18362.959
      My Computer


  2. Posts : 23,292
    Win 10 Home ♦♦♦19045.4355 (x64) [22H2]
       #2

    Welcome to Ten Forums.


    Does clicking OK still work? Does it allow the battery to charge?
      My Computer


  3. Posts : 7
    Windows 10 pro upgrade lol from windows 7
    Thread Starter
       #3

    yes ok still works. battery is not charging. I been have wiggling the cable around inside the power jack. hoping for charge since I started no connection that I saw

    - - - Updated - - -

    I think tomorrow I will take the laptop apart and triple check everything
      My Computer


 

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