[Question] Two drivers stopped working after v2004 update

Hey guys

So today, I decided to downloaded v2004 update and install it. After the update, I opened device manager and noticed that two "USB Host Controller" drivers had a warning sign near their logos. The warning for both was something like this:

"Please reinstall the driver..."

And so I let Windows itself install the drivers, and both were installed without any problem. After that, their names were changed to these:

"Intel(R) C610 series/X99 chipset USB Enhanced Host Controller #1 - 8D26"
"Intel(R) C610 series/X99 chipset USB Enhanced Host Controller #2 - 8D2D"


1- Now, I justed wanted to know is it possible to check if there is nothing wrong with other drivers too? Because this was never happened before after an update!
2- And another question, was it safe to update the drivers by device manager finding them online? Can it cause BSOD or driver crash?

- Windows 10 Pro - x64 (v2004)

Thanks for the reply.

dalchina said:

Hi, what is the make, model and approx age of your PC?
Desktop?Laptop? Tablet? something else?
It looks as if you were running 1909 on it previously.

- I have a setup from 2015, it's a PC with a X99 mainboard and i7 5960x. Yeah, I was using 1909 version before this update.

dalchina said:

Were you offered the 2004 upgrade or did you choose to install that manually?

- The update was offered from Windows Update tab in settings, after 3 months of waiting

dalchina said:

Please quote the drivers download page for it. If it is old, was 64 bit support ever provided?

- I think you mean this page:
RAMPAGE V EXTREME/U3.1 Driver & Tools | Motherboards | ASUS Global

dalchina said:

What is the last edition of Windows for which there is support from your manufacturer?

- Windows 10.

dalchina said:

FWIW, I suppose there would have been more of a risk of issues arising had you used a driver updater to find the drivers.

- I don't trust driver updater apps. At least, if I have no other choice I'll use them. But no, I haven't used such softwares for this PC.

dalchina said:

Thanks- can't see anything that stands out as likely to be a particular issue. Even the BIOS isn't recently updated.

On a more general note, you might like to read through
Known and Resolved issues for Windows 10 May 2020 Update version 2004
- and other issues are known that affect can some/all users have been noted by tenforums members.


Absolutely agree.

Thanks a lot for your help.