Printing but not Scanning


  1. Posts : 8
    Windows 10
       #1

    Printing but not Scanning


    Hi everyone,

    I am using HP Deskjet Ink advantage 1515 and when I am trying to scan a page or a photo, the following error is showing: The HP Deskjet 1510 series was not found. This is something which happened today and never before.
    Although the error is showing that the device is not found, I can normally print with it.

    I would really appreciate any advice.

    Thanks in advance.
      My Computer


  2. Posts : 56
    Windows 10
       #2

    Download the appropriate driver from HP site and re-install it.
      My Computer


  3. Posts : 219
    10 (Free upgrade)
       #3

    Have you tried scanning by using the HP Printer Assistant?

    If that doesn't do it for you, try this LINK!
      My Computer


  4. Posts : 8
    Windows 10
    Thread Starter
       #4

    teachermark said:
    Have you tried scanning by using the HP Printer Assistant?

    If that doesn't do it for you, try this LINK!
    I tried and it found no problem to scan. I don't think you can scan and save a photo using HP Printer Assistant? Or can you ?
      My Computer


  5. Posts : 8
    Windows 10
    Thread Starter
       #5

    Simple said:
    Download the appropriate driver from HP site and re-install it.
    I tried but everything stayed the same.
      My Computer


  6. Posts : 92
    Windows 10 pro 64bit
       #6

    Had a similar problem with an Epson xp305, in devices & printers it was listed as a printer.

    Clicked on and then removed the device, then went to add new device and allowed it to find new device, once found it was listed as printer/scanner/mfd and has worked perfectly since.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 22:25.
Find Us




Windows 10 Forums