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Windows keeps changing and disabling my printer
I have Windows 10 Pro. I use the more classic form of the interface. For the past couple of weeks I have had issues with printing on my HP 8720.
First, I found that a Laserjet had been installed and the job had been being directed to that. There is no Laserjet and I had not visited any device settings. I cleared the print queue. I marked the 8720 as the default printer and again the job did not print, although it had been directed to the 8720. I cleared the print queue again and ran the HP Print and Scan Doctor. My document printed. The default printer remained as the 8720 and I deleted the Laserjet.
However, whenever I restart Word, and sometimes when I just want to print again, at least half of the time it does not print and again I find the document in the print queue, clear it, run the print and scan doctor, and get one or two more jobs printed and the issue recurs. (Print and scan doctor reports each time that it found and fixed issues.) This is getting old. What should I do?
One more question. Due to my constant need to clear the print queue, I looked for a way to put a print queue icon on the desktop, as I have done in Vista and Windows 7. The closest I could find was to put an icon for Devices and Printers. I think I can also put an icon for the printer, but I don't want to have all of the printer options, just the queue. (I am used to not having the risk of deleting the printer instead of just a print job!) Can I just put an icon for the print queue and save some clicks?
Thank you!