Unknown Device Disconnect/Connecting Repeatedly.


  1. Posts : 3
    Windows 10 Home
       #1

    Unknown Device Disconnect/Connecting Repeatedly.


    Windows Version 2004 (OS Build 19041.264)

    I have been trying to narrow this down for several strait hours and giving this a first shot.

    No luck reviewing the forums for related issues.

    Randomly during use I get the Device Connect+Device Disconnect sound which seems to briefly interfere with the performance. Stopping my mouse, interfering with other sounds but, it does not affect video or key input.

    I have removed all hardware I have physically installed externally one by one in an attempt to narrow down what could be the problem. Used two different monitor, headset, keyboard, mouse, and removed other devices such as foot pedal and webcam. I have an near empty system so I formatted and after fresh boot and minimal driver updates to have it fully functional and the issue still randomly happens.

    Since the system is creating the sounds is there no way I can run an Event Viewer to see what is actually trying to connect/disconnect? Even though it is random (anywhere from an hour to five times in ten seconds).

    I have tried reviewing the event monitor but, am unknowing of how to manage it and most forums direction to view are not for what I need.

    I did install an application that detects USB connecting/disconnecting and it's not recognizing the issue when it occurs.

    Thanks for any help.
    Last edited by SinSemilla; 15 Jul 2020 at 22:55.
      My Computer


  2. Posts : 1,169
    win10 home
       #2

    Does Reliability History give any reports? If not then run---sfc /scannow--- and---dism /online /cleanup-image /restorehealth---to check for and repair any corrupt files.
    Perhaps you should uninstall the usb detecting application,which may conflict with Win 10's own.
      My Computer


  3. Posts : 1,116
    win 10 pro x64 os build 20H2
       #3

    right click the windows icon in task bar click device manager look for any device with a ? or ! mark by it if you see it, see if you can update it if not right click it click properties click details , property drop down menu hardware ids and do a search on the internet for that to identify the device. if nothing is in there then i would go ahead and do the scans , joeandmarg0 has listed. most times the malfunctioning device will show in here.
      My Computer


  4. Posts : 3
    Windows 10 Home
    Thread Starter
       #4

    joeandmarg0 said:
    Does Reliability History give any reports? If not then run---sfc /scannow--- and---dism /online /cleanup-image /restorehealth---to check for and repair any corrupt files.
    Perhaps you should uninstall the usb detecting application,which may conflict with Win 10's own.
    Performed the sfc and all clear and dism command completed (forgot about these for 10+ years)

    Luckily usblogview isn't an installed program.

    Tonyb said:
    right click the windows icon in task bar click device manager look for any device with a ? or ! mark by it if you see it, see if you can update it if not right click it click properties click details , property drop down menu hardware ids and do a search on the internet for that to identify the device. if nothing is in there then i would go ahead and do the scans , joeandmarg0 has listed. most times the malfunctioning device will show in here.
    This was where I paid the most attention to first.

    There is nothing showing ?/! but, when the issue did occur it would always automatically expand the Network Adapters section.

    Now after I have a fresh install of Windows it doesn't do it any more. The screen briefly flickers and I can not see anything pointing to something.

    Problem still occurring.

    Just trying to remove things till it occurs to try and narrow this down.

    - - - Updated - - -

    Not sure this means anything but, when the issue occurs this is what is displayed in event monitor.



    System.DeviceRemoved [u'\\\\?\\HID#VID_1B1C&PID_1B3E&MI_00&Col01#8&37396207&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}']
    System.DeviceRemoved [u'\\\\?\\USB#VID_1B1C&PID_1B3E#11022029AEBE08015631FC49F5001942#{a5dcbf10-6530-11d2-901f-00c04fb951ed}']
    System.DeviceRemoved [u'\\\\?\\HID#VID_1B1C&PID_1B3E&MI_00&Col02#8&37396207&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030}']
    System.DeviceRemoved [u'\\\\?\\HID#VID_1B1C&PID_1B3E&MI_00&Col03#8&37396207&0&0002#{4d1e55b2-f16f-11cf-88cb-001111000030}']
    System.DeviceRemoved [u'\\\\?\\HID#VID_1B1C&PID_1B3E&MI_00&Col04#8&37396207&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030}']
    System.DeviceRemoved [u'\\\\?\\HID#VID_1B1C&PID_1B3E&MI_00&Col05#8&37396207&0&0004#{4d1e55b2-f16f-11cf-88cb-001111000030}\\KBD']
    System.DeviceRemoved [u'\\\\?\\HID#VID_1B1C&PID_1B3E&MI_01#8&13622445&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}']
    System.DeviceAttached [u'\\\\?\\USB#VID_1B1C&PID_1B3E#11022029AEBE08015631FC49F5001942#{a5dcbf10-6530-11d2-901f-00c04fb951ed}']
    System.DeviceAttached [u'\\\\?\\HID#VID_1B1C&PID_1B3E&MI_00&Col02#8&37396207&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030}']
    System.DeviceAttached [u'\\\\?\\HID#VID_1B1C&PID_1B3E&MI_00&Col03#8&37396207&0&0002#{4d1e55b2-f16f-11cf-88cb-001111000030}']
    System.DeviceAttached [u'\\\\?\\HID#VID_1B1C&PID_1B3E&MI_00&Col04#8&37396207&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030}']
    System.DeviceAttached [u'\\\\?\\HID#VID_1B1C&PID_1B3E&MI_01#8&13622445&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}']
    System.DeviceAttached [u'\\\\?\\HID#VID_1B1C&PID_1B3E&MI_00&Col01#8&37396207&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}']
    System.DeviceAttached [u'\\\\?\\HID#VID_1B1C&PID_1B3E&MI_00&Col05#8&37396207&0&0004#{4d1e55b2-f16f-11cf-88cb-001111000030}\\KBD']
      My Computer


  5. Posts : 625
    Windows 10 Pro 21H2 x64
       #5

    Suspect USB port problem. Please clean the USB ports with the PC unplugged.
      My Computers


  6. Posts : 3
    Windows 10 Home
    Thread Starter
       #6

    RJARRRPCGP said:
    Suspect USB port problem. Please clean the USB ports with the PC unplugged.
    I literally tried multiple mice and of course it was the FIRST thing I tried.

    Problem solved.

    It's the combination of the mouse with the icue software for corsair. I tried two of the SAME mouse because I have two.

    Thanks for the support.
      My Computer


 

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