ASmedia ASM1142 New install USB Ports not working

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  1. Posts : 16
    windows 10 pro
       #1

    ASmedia ASM1142 New install USB Ports not working


    This is a new board/install. I first installed the driver that came with it dated 2014 then downloaded your driver, DRIVER VERSION: 1.16.56.1 and installed it. I have windows 10 Pro 19041.329. I plugged both a linksysAC1200 and my mouse in the usb port and I get no response. USB ports are not working. device manager does see the ASM1142. ASMedia USB Root Hub
    and ASMedia USB3.1 eXtensible Host Controller. Please Help.

    - - - Updated - - -

    I noticed in device manager.

    Device USB\ASMEDIAROOT_Hub\5&b746a&1&0 was not migrated due to partial or ambiguous match.

    Last Device Instance Id: USB\VID_1908&PID_2311\5&34425563&0&2
    Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
    Location Path:
    Migration Rank: 0xF000FFFFFFFFF122
    Present: false
    Status: 0xC0000719
      My Computer


  2. Posts : 1,867
    Windows 10 Pro 2004 20H1
       #2

    Uninstall it in Device Manager and reboot.

    MS probably has the correct driver.
      My Computer


  3. Posts : 3,644
    Windows 11 Pro 64 Bit 21H2
       #3

    The Linksys AC1200 is a router, and you would not plug USB from it into your motherboard? Are you plugging your mouse into the Back USB ports and not the Front? Do you have any USB 2.0 ports (black)? Low powered devices like keyboards and mice work better thur a USBV 2.0 port rather then a USB 3.0 (Blue) port
    ASmedia do not have a download section for their drivers on their web site, which is a bad sign. Why not Email their support, instead of this forum? asmediaservice@asmedia.com.tw; ask them for an answer or driver.

      My Computer


  4. Posts : 1,867
    Windows 10 Pro 2004 20H1
       #4

    spunk said:
    The Linksys AC1200 is a router, and you would not plug USB from it into your motherboard?
    I think the OP is talking about this -

    https://www.linksys.com/us/p/P-WUSB6300/
      My Computer


  5. Posts : 16
    windows 10 pro
    Thread Starter
       #5

    Yes I did that. I uninstalled both the new and old driver and windows 10 used it's driver and it migrated.
    Microsoft driver 10.0.19041.329 6/2/2020. I did a shutdown and restart and windows found the device and installed it's driver automatically but I still get no response from the USB ports. So all 3 drivers don't work, but with windows driver it does Migrate.

    Device PCI\VEN_1B21&DEV_1242&SUBSYS_12421B21&REV_00\4&13d7cd30&0&0008 was migrated.

    Last Device Instance Id: PCI\VEN_1B21&DEV_1242&SUBSYS_12421B21&REV_00\4&13d7cd30&0&0008
    Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
    Location Path:
    Migration Rank: 0x0
    Present: true
      My Computer


  6. Posts : 3,644
    Windows 11 Pro 64 Bit 21H2
       #6

    windows found the device and installed it's driver automatically
    By "Windows found my device" are you speaking of the USB Port? or the LinkSys USB Wifi Dongle? Is this the USB 2.0 port or the USB 3.0 (Blue)?
    Have you tried any other USB devices into the ports?
    Try an older driver Drivers for ASMedia Technology Inc. ASM1142 USB 3.1 Host Controller download - deviceinbox.com
      My Computer


  7. Posts : 16
    windows 10 pro
    Thread Starter
       #7

    Ok, I found something. Device manager picks up (USB Root Hub 3.0) and it wont Migrate. It is using Windows driver 10.0.19041.329 6/2/2020. By the way you are correct The Wireless Adapter is a Linksys WUSB6400M I am using the Linksys AC1200 Router which of course has nothing to do with the Problem!!! Sorry for the confusion.

    So the ASMedia USB3.1 eXtensible Host Controller "does Migrate" and the ASMedia USB Root Hub "Fails to Migrate"

    Device USB\ROOT_HUB30\5&b746a&4&0 was not migrated due to partial or ambiguous match.

    Last Device Instance Id: USB\VID_1908&PID_2311\5&34425563&0&2
    Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
    Location Path:
    Migration Rank: 0xF000FFFFFFFFF122
    Present: false
    Status: 0xC0000719
      My Computer


  8. Posts : 1,867
    Windows 10 Pro 2004 20H1
       #8

    So do the same for the ASMedia USB Root Hub.

    Device Manager > Uninstall > Reboot.
      My Computer


  9. Posts : 16
    windows 10 pro
    Thread Starter
       #9

    spunk Guru

    Drivers for ASMedia Technology Inc. ASM1142 USB 3.1 Host Controller download - deviceinbox.com That is for the USB 3.0 not the 3.1. AsMedia ASM-104x/107x USB 3.0 Controller Driver Windows Vista, Windows 7, Windows 8, Windows 8.1, Windows 10
    32-bit (x86), 64-bit (x64) 2019-10-21
    v.1.16.60.1
      My Computer


  10. Posts : 5,817
    Win 11 Pro (x64) 21H2
       #10

    • What motherboard do you have?
    • Also can you post an image of Device Manager?

    Thanks
      My Computers


 

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