unstalling reinstalling battery driver

apprenticegamer · 09 Jul 2020

So I have recently purchased an MSI GF65 laptop I7-9750H and promptly had the motherboard replaced under warranty. Prior to the failure I could my set my battery charge level to 60 -80 or 100%. Since I received the laptop back, I have lost this functionality ? Has been suggested to me that removing the ACPI compliant control method battery driver, then reboot and windows will re install ? Just wanting to confirm ? stories of systems not powering up concern me ? Advice please ? Love this site, been using since 7forums, relocating users to second drive is the Bomb :)
Build: 19041

Regards

oscer1 · 09 Jul 2020

yes if you uninstall that driver and reboot it will install the driver by itself

Steve C · 10 Jul 2020

Is there a BIOS setting for that?

TV2 · 10 Jul 2020

That sounds an awful lot like a utility program probably available from MSI. Maybe it was uninstalled for the switch-out?

On the MSI webpage for your laptop, look in the Drivers page under Utilities (or similar). See if you find anything that sounds related.

apprenticegamer · 10 Jul 2020

ok, so MSI support seems divided, software based and in there dragon center software. Or just really confused and don't know what I'm talking about. Believe I have installed every version of the dragon center, weird thing is the factory install is still available on ssd, but function not there on reinstall. I have been through the bios and cannot see any settings relevant. Have been to support site, no software on the page other than the dragon center. There was a Firmware update released couple weeks back for battery life, just general nothing specific noted in the update and no visual changes. Really thought or was hoping this was just a windows switch that msi had put some lipstick on :)

TV2 · 10 Jul 2020

Well I have never seen a setting to choose the charge level on any laptop I've worked on, and I doubt it is a Windows setting (not that I know every Windows setting or anything).
So it is probably a third party utility or program. Could be from MSI, could be something else in the bundle of bloatware that the laptop came shipped with.