unstalling reinstalling battery driver

  1. Posts : 20
    windows10 home

    unstalling reinstalling battery driver

    So I have recently purchased an MSI GF65 laptop I7-9750H and promptly had the motherboard replaced under warranty. Prior to the failure I could my set my battery charge level to 60 -80 or 100%. Since I received the laptop back, I have lost this functionality ? Has been suggested to me that removing the ACPI compliant control method battery driver, then reboot and windows will re install ? Just wanting to confirm ? stories of systems not powering up concern me ? Advice please ? Love this site, been using since 7forums, relocating users to second drive is the Bomb :)
    Build: 19041

      My Computer

  2. Posts : 541
    win 10

    yes if you uninstall that driver and reboot it will install the driver by itself
      My Computer

  3. Posts : 7,114
    Windows 10 Pro 64 bit

    Is there a BIOS setting for that?
      My Computers

  4. TV2
    Posts : 2,015
    W10 Pro 20H2

    That sounds an awful lot like a utility program probably available from MSI. Maybe it was uninstalled for the switch-out?

    On the MSI webpage for your laptop, look in the Drivers page under Utilities (or similar). See if you find anything that sounds related.
      My Computers

  5. Posts : 20
    windows10 home
    Thread Starter

    ok, so MSI support seems divided, software based and in there dragon center software. Or just really confused and don't know what I'm talking about. Believe I have installed every version of the dragon center, weird thing is the factory install is still available on ssd, but function not there on reinstall. I have been through the bios and cannot see any settings relevant. Have been to support site, no software on the page other than the dragon center. There was a Firmware update released couple weeks back for battery life, just general nothing specific noted in the update and no visual changes. Really thought or was hoping this was just a windows switch that msi had put some lipstick on :)
      My Computer

  6. TV2
    Posts : 2,015
    W10 Pro 20H2

    Well I have never seen a setting to choose the charge level on any laptop I've worked on, and I doubt it is a Windows setting (not that I know every Windows setting or anything).
    So it is probably a third party utility or program. Could be from MSI, could be something else in the bundle of bloatware that the laptop came shipped with.
      My Computers


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