Lenovo Yoga 12 touchpad not working?

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  1. Posts : 19
    Linux, Windows 10, Android
    Thread Starter
       #11

    xsteveuk said:
    Does this work for you

    To open the touchpad settings in Windows 10, type touchpad in the search box, and then click on Touchpad settings - to open the settings

    Attachment 287404
    Thanks.

    It looks like that option for the touchpad isn't shown?!!?

    CheersLenovo Yoga 12  touchpad  not working?-yoga-3.gif
      My Computer


  2. Posts : 27,663
    Windows 10 Pro x64 Version 21H1
       #12

    If you open device manager and head to mice section. If you expand what device does windows think is installed?

    Are there any exclamation marks on device in Device manager.
      My Computer


  3. Posts : 19
    Linux, Windows 10, Android
    Thread Starter
       #13

    Caledon Ken said:
    If you open device manager and head to mice section. If you expand what device does windows think is installed?

    Are there any exclamation marks on device in Device manager.
    Many thanks.
    Both descriptions for the two mice look exactly the same (for example, same driver numbers are the same ).
    There are no warning that I can see.
    I have checked and Windows says the drivers are the best available.

    CheersLenovo Yoga 12  touchpad  not working?-mouse-9.pngLenovo Yoga 12  touchpad  not working?-mouse-1.pngLenovo Yoga 12  touchpad  not working?-mouse-2.png
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  4. Posts : 27,663
    Windows 10 Pro x64 Version 21H1
       #14

    You should show all hidden devices under mouse and delete all hidden mouse devices.

    For some reason your touchpad is not being recognized.

    Has it ever worked?

    One thing that sometimes work for these USB devices. Shutdown, unplug from wall, remove battery, wait five minutes, reassemble and start.

    If battery is not removable consult manual. Some devices come with a little battery reset hole.


    If you head to Lenovo and to the page for your device can you find and download your touchpad driver. Run Installation and check device manager after it says installed.
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  5. Posts : 19
    Linux, Windows 10, Android
    Thread Starter
       #15

    Caledon Ken said:
    You should show all hidden devices under mouse and delete all hidden mouse devices.

    For some reason your touchpad is not being recognized.

    Has it ever worked?

    One thing that sometimes work for these USB devices. Shutdown, unplug from wall, remove battery, wait five minutes, reassemble and start.

    If battery is not removable consult manual. Some devices come with a little battery reset hole.


    If you head to Lenovo and to the page for your device can you find and download your touchpad driver. Run Installation and check device manager after it says installed.
    Thanks.
    I got the laptop from ebay and I’ve not had anu joy with the trackpad since I got it.

    I’ve tried your suggestion about taking the power off and still no working trackpad.

    I’ve downloaded and installed the touchpad and BIOS updates from the Lenovo website and still no better.

    Many thanks.
      My Computer


  6. Posts : 35,560
    Win 10 Pro (21H2) (2nd PC is 21H2)
       #16

    Does the touchpad work when you are using the BIOS?

    More for curiosity than anything else, but to try this in a different environment, boot to Safe Mode. My Lenovo shows this:
    Lenovo Yoga 12  touchpad  not working?-untitled.png

    You might also try this:
    Lenovo Yoga 12  touchpad  not working?-untitled.png

    There are references on the internet to HID compliant mouse being shown - you may find more ideas by searching for
    (e.g.)
    HID-compliant mouse instead of Synaptics pointing

    Or it may just be a hardware problem and you're unlucky.
      My Computers


  7. Posts : 19
    Linux, Windows 10, Android
    Thread Starter
       #17

    dalchina said:
    Does the touchpad work when you are using the BIOS?

    More for curiosity than anything else, but to try this in a different environment, boot to Safe Mode. My Lenovo shows this:
    Lenovo Yoga 12  touchpad  not working?-untitled.png

    You might also try this:
    Lenovo Yoga 12  touchpad  not working?-untitled.png

    There are references on the internet to HID compliant mouse being shown - you may find more ideas by searching for
    (e.g.)
    HID-compliant mouse instead of Synaptics pointing

    Or it may just be a hardware problem and you're unlucky.
    Many thanks.

    No difference using the BIOS, the Touchpad still not doing anything.

    I’ve done the updates for the touchpad drivers but they are still exactly the same as post #13.

    I tried rescanning all the mouse options, sadly no change.

    I’ll have a look at the HID stuff more from the link, though I think you may be write that it’s a hardware issue.

    Thanks for the suggestions.
      My Computer


  8. Posts : 27,663
    Windows 10 Pro x64 Version 21H1
       #18

    Might be this laptop was in for service and connection cable is not seated correctly. How do you feel about disassembly.

    I like dalchina's question, does touchpad work in BIOS?
      My Computer


  9. Posts : 19
    Linux, Windows 10, Android
    Thread Starter
       #19

    Caledon Ken said:
    Might be this laptop was in for service and connection cable is not seated correctly. How do you feel about disassembly.

    I like dalchina's question, does touchpad work in BIOS?
    Thanks Caledon Ken.

    I'll try the BIOS idea again.
    I've taken a few laptops apart so I'll give this one a go and see how it goes.

    BTW, how do I change the avatar on people's postings please? I've looked everywhere so I must be missing something
    Cheers
      My Computer


  10. Posts : 207
    Windows 10
       #20

    BTW, how do I change the avatar on people's postings please? I've looked everywhere so I must be missing something
    When logged into the forum at the top of the page click on settings - Edit Avatar
      My Computer


 

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