Brother Laser Thinks it's a Brother InkJet

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  1. Posts : 29,075
    Windows 10 21H1 Build 19043.1023
    Thread Starter
       #11

    Try3 said:
    So the symptom is, on Version 2004 only, when you print to Brother Laser MFC-2710DW the document goes to the Brother MFC-J6920DW Inkjet instead.

    What happens if you print a test page using Control panel, Devices & printers, [right-click] Printer properties, Print test page?
    What happened on Version 1909?

    I've had wifi network printers ask me to connect through a cable for installation or reinstallation sometimes but not always. It is not necessarily significant.

    Denis
    Oops!

    Let me go back and check my Production partition so I can straighten myself out.
      My Computer


  2. Posts : 29,075
    Windows 10 21H1 Build 19043.1023
    Thread Starter
       #12

    I'm sorry but life has pushed its way into my computer time, so I probably won't be able to get back to my printer issues until tomorrow afternoon.

    @Try3, my dual boot system consists of Production 20H1 (19042.330) and Fast Ring 2004 (20161.1000).

    The printer doesn't work on Production (19042.330), but works just fine on Fast Ring (20161.1000).

    Sorry about my total confusion.
      My Computer


  3. Posts : 7,128
    Windows 10 Pro Insider
       #13

    When the Print dialog box comes up is the correct printer selected as default?
      My Computers


  4. Posts : 29,075
    Windows 10 21H1 Build 19043.1023
    Thread Starter
       #14

    Winuser said:
    When the Print dialog box comes up is the correct printer selected as default?
    Yeah, I use the Laser printer as my default. It's always selected.

    However, if I want to print in color, I change the printer to the 6920.
      My Computer


  5. Posts : 29,075
    Windows 10 21H1 Build 19043.1023
    Thread Starter
       #15

    Well, pool league got cancelled tonight . . . someone who played there over the weekend tested positive for COVID-19. So, they've shut down for a couple days to sanitize the place, which is good.

    Sooooooo, now I have time for playing (kicking butt) with my misbehaving printer.
      My Computer


  6. Posts : 29,075
    Windows 10 21H1 Build 19043.1023
    Thread Starter
       #16

    Woooooooooo Hooooooooo!

    Printer is now working properly on Production partition!

    I don't know why I didn't think of it before, but I just restored via Macrium Reflect back to mid-May and the printer she now worky!

    Of course, I'm now back on 19041.264, but I can handle that . . .

    Thanks, everyone for trying to help; I really do appreciate it.
      My Computer


  7. Posts : 29,075
    Windows 10 21H1 Build 19043.1023
    Thread Starter
       #17

    In addition, once the MR Restore was done, I checked the print queue and there was a mask document that had failed to print, which never showed up in all the checking I did. I'm betting this is what messed things up; what I don't understand is why it didn't show up in the print queue until I'd done the restore!
      My Computer


  8. Posts : 56,100
    Multi-boot Windows 10/11 - RTM, RP, Beta, and Insider
       #18

    Wynona said:
    I'm sorry but life has pushed its way into my computer time, so I probably won't be able to get back to my printer issues until tomorrow afternoon.

    @Try3, my dual boot system consists of Production 20H1 (19042.330) and Fast Ring 2004 (20161.1000).

    The printer doesn't work on Production (19042.330), but works just fine on Fast Ring (20161.1000).

    Sorry about my total confusion.
    Wynona, I just noticed something. According to what you have posted, you are running your Production everyday machine as the Slow Ring beta 20H2.... 19042.330. Is this intentional, or am I misreading.

    No big deal, just asking.

    Windows 10 Insider Preview Beta Channel Build 19042.330 (20H2) June 16
    Last edited by f14tomcat; 08 Jul 2020 at 19:37.
      My Computers


  9. Posts : 29,075
    Windows 10 21H1 Build 19043.1023
    Thread Starter
       #19

    f14tomcat said:
    Wynona, I just noticed something. According to what you have posted, you are running your Production everyday machine as the Slow Ring beta 20H2.... 19042.330. Is this intentional, or am I misreading.

    No big deal, just asking.

    Windows 10 Insider Preview Beta Channel Build 19042.330 (20H2) June 16
    Well, silly me!

    I done went 'n tole y'all I were cornfustigated! Guess I have some reading to do.

    So, now that I'm properly confused, is there a way to go back to 1909 Semi-Annual Channel 18363 and is .904 supposed to be released on June 16, 2020?
      My Computer


  10. Posts : 1,867
    Windows 10 Pro 2004 20H1
       #20

    .904 is available from the Update Catalog.

    https://support.microsoft.com/en-us/...date-kb4567512

    Scroll to the section of the article titled Install this update.

    You have 10 days to roll back to the previous version, after installing a feature update.

    Settings > Update & Security > Recovery > Go back to the previous version of Windows 10 > Get started

    Failing that, it would be restoring from a disk image backup of 1909, or re-install.
      My Computer


 

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