how to identify which driver should be installed


  1. Posts : 74
    Windows 10
       #1

    how to identify which driver should be installed


    Previously I have taken backup of my all drivers by
    Code:
    dism /online /export-driver /destination:C:\drivers-backup
    They were working fine in Windows 10 Home Edition.
    and restored them as shown here.
    I now thought I should upgrade things to latest drivers.So I downloaded every thing from HP website.

    My laptop has device drivers available here
    https://support.hp.com/us-en/drivers...45?sku=2EY83PA
    Model Number HP Laptop 15-bs0xx

    I went on above link and downloaded all the device drivers.
    But when I try to install them then in a couple of cases I get message it is not compatible with device.

    Code:
    \Bios\HP Notebook System BIOS Update Intel Processors - sp100871.exe
    \Bios\HP Notebook System BIOS Update Intel Processors - sp88564.exe
    \Diagnostic\HP PC Hardware Diagnostics UEFI - sp99005.exe
    \Diagnostic\HP Windows Hardware Diagnostics - sp95550.exe
    
    \Driver Audio\did not worked
    \Driver Audio\Realtek HighDefinition HD Audio Driver - sp79991.exe
    \Driver Audio\Realtek HighDefinition HD Audio Driver Windows 10 v1709 - sp83941.exe
    \Driver Audio\Realtek HighDefinition HD Audio Driver Windows 10 v1803 - sp88302.exe
    \Driver Audio\Realtek HighDefinition HD Audio Driver Windows 10 v1809 - sp93151.exe
    \Driver Audio\did not worked\Realtek HighDefinition HD Audio Driver Windows 10 v1903 - sp98419.exe
    \Driver Graphics\AMDIntel Switchable Graphics Driver - sp79989.exe
    \Driver Graphics\AMDIntel Switchable Graphics Driver Windows 10 v1709 - sp83937.exe
    \Driver Graphics\AMDIntel Switchable Graphics Driver Windows 10 v1803 - sp88298.exe
    \Driver Graphics\AMDIntel Switchable Graphics Driver Windows 10 v1809 - sp93147.exe
    \Driver Graphics\AMDIntel Switchable Graphics Driver Windows 10 v1903 - sp96699.exe
    \Driver Graphics\download list.txt
    \Driver Graphics\Intel HighDefinition HD Graphics Driver  Braswell  Broadwell Windows 10 v1903 - sp96700.exe
    \Driver Graphics\Intel HighDefinition HD Graphics Driver  Braswell Windows 10 v1703 - sp80466.exe
    \Driver Graphics\Intel HighDefinition HD Graphics Driver  Kaby Lake  Skylake Windows 10 v1803 - sp88295.exe
    \Driver Graphics\Intel HighDefinition HD Graphics Driver  Kaby Lake  Skylake Windows 10 v1809 - sp93342.exe
    \Driver Graphics\Intel HighDefinition HD Graphics Driver  Sky LakeKaby LakeApollo LakeGemini Lake Windows 10 v1903 - sp96704.exe
    \Driver Graphics\Intel HighDefinition HD Graphics Driver - sp79986.exe
    \Driver Graphics\Intel HighDefinition HD Graphics Driver 405400  Braswell Windows 10 v1809 - sp93146.exe
    \Driver Graphics\Intel HighDefinition HD Graphics Driver 405400  Braswell Windows 10 v1809 - sp95255.exe
    \Driver Graphics\Intel HighDefinition HD Graphics Driver 5xx6xx  Kaby Lake  Skylake Windows 10 v1709 - sp83935.exe
    \Driver Keyboard Mouse Input Devices\HP Wireless Button Driver Windows 10 v1709 - sp86704.exe
    \Driver Keyboard Mouse Input Devices\HP Wireless Button Driver Windows 10 v1803 - sp88834.exe
    \Driver Keyboard Mouse Input Devices\HP Wireless Button Driver Windows 10 v1809 - sp95669.exe
    \Driver Keyboard Mouse Input Devices\Synaptics TouchPad Driver - sp81891.exe
    \Driver Keyboard Mouse Input Devices\Synaptics TouchPad Driver Windows 10 v1709 - sp83943.exe
    \Driver Keyboard Mouse Input Devices\Synaptics TouchPad Driver Windows 10 v1803 - sp88304.exe
    \Driver Keyboard Mouse Input Devices\Synaptics TouchPad Driver Windows 10 v1809 - sp93153.exe
    \Driver Keyboard Mouse Input Devices\Synaptics TouchPad Driver Windows 10 v1903 - sp98933.exe
    \Driver Network\Intel Bluetooth Driver - sp100382.exe
    \Driver Network\Intel Bluetooth Driver Legacy - sp84212.exe
    \Driver Network\Intel Bluetooth Driver Legacy - sp87428.exe
    \Driver Network\Intel WLAN Driver - sp92246.exe
    \Driver Network\Intel WLAN Driver - sp99225.exe
    \Driver Network\Realtek Local Area Network LAN Driver - sp79410.exe
    \Driver Network\Realtek Local Area Network LAN Driver Windows 10 v1703 - sp80468.exe
    \Driver Network\Realtek Local Area Network LAN Driver Windows 10 v1709 - sp84012.exe
    \Driver Network\Realtek Local Area Network LAN Driver Windows 10 v1803 - sp88303.exe
    \Driver Network\Realtek Local Area Network LAN Driver Windows 10 v1809 - sp93152.exe
    \Driver Network\Realtek Local Area Network LAN Driver Windows 10 v1903 - sp96687.exe
    \Driver Network\Realtek RTL8723BE Bluetooth Drivers - sp82221.exe
    \Driver Network\Realtek RTL8723BERTL8188EE 80211bgn Wireless LAN Drivers - sp82801.exe
    \Driver Network\Realtek RTL8xxx  Wireless LAN Drivers - sp88574.exe
    \Driver Network\Realtek RTL8xxx Series Bluetooth Driver - sp100556.exe
    \Driver Network\Realtek RTL8xxx Wireless LAN Drivers - sp96885.exe
    \Driver Storage\Intel Rapid Storage Technology Driver  Broadwell Windows 10 v1709 - sp83902.exe
    \Driver Storage\Intel Rapid Storage Technology Driver  Kaby Lake  Skylake Windows 10 v1709 - sp83901.exe
    \Driver Storage\Intel Rapid Storage Technology Driver  Kaby Lake Windows 10 v1803 - sp88293.exe
    \Driver Storage\Intel Rapid Storage Technology Driver  Kaby Lake Windows 10 v1809 - sp93141.exe
    \Driver Storage\Intel Rapid Storage Technology Driver  Skylake Windows 10 v1803v1809 - sp88292.exe
    \Driver Storage\Intel Rapid Storage Technology Driver  SkylakeKaby Lake Windows 10 v1709v1803v1809v1903 - sp98976.exe
    \Driver Storage\Intel Rapid Storage Technology Driver  SkyLakeKabyLake Windows 10 v1903 - sp96711.exe
    \Driver Storage\Intel Rapid Storage Technology Driver - sp79402.exe
    \Driver Storage\Realtek Card Reader Driver  Windows 10 v1903 - sp96690.exe
    \Driver Storage\Realtek Card Reader Driver - sp79408.exe
    \Driver Storage\Realtek Card Reader Driver Windows 10 v1703 - sp80467.exe
    \Driver Storage\Realtek Card Reader Driver Windows 10 v1709 - sp83940.exe
    \Driver Storage\Realtek Card Reader Driver Windows 10 v1803 - sp88301.exe
    \Driver Storage\Realtek Card Reader Driver Windows 10 v1809 - sp93149.exe
    \Driver Storage\Seagate Hard Drive Firmware Update - sp91950.exe
    \Firmware\Seagate Hard Drive Firmware Update - sp91950.exe
    \Firmware\seagate hard drive firmware.txt
    \Firmware Chipset\Intel Platform ME Firmware Update - sp100251.exe
    \HP Cloud Recovery Tool\how to use.txt
    \HP PC hard ware diagnostics\HP PC Hardware Diagnostics Windows - sp100075.exe
    \Intel Chipset Installation Utility and Driver\HP PC Hardware Diagnostics Windows - sp100075.exe
    \Intel Chipset Installation Utility and Driver\Intel Chipset Installation Utility and Driver  Kaby Lake  Skylake  Braswell  Apollo Lake Windows 10 v1803 - sp88281.exe
    \Intel Chipset Installation Utility and Driver\Intel Chipset Installation Utility and Driver  Skylake  Kaby Lake  Braswell  Apollo Lake  Gemini Lake Windows 10 v1809 - sp93134.exe
    \Intel Chipset Installation Utility and Driver\Intel Chipset Installation Utility and Driver - sp79397.exe
    \Intel Chipset Installation Utility and Driver\Intel Chipset Installation Utility and Driver Windows 10 v1703 - sp80477.exe
    \Intel Chipset Installation Utility and Driver\Intel Chipset Installation Utility and Driver Windows 10 v1709 - sp83858.exe
    \Intel Chipset Installation Utility and Driver\Intel Dynamic Platform and Thermal Framework Client Driver  Braswell - sp79399.exe
    \Intel Chipset Installation Utility and Driver\Intel Dynamic Platform and Thermal Framework Client Driver  Braswell Windows 10 v1703 - sp80462.exe
    \Intel Chipset Installation Utility and Driver\Intel Dynamic Platform and Thermal Framework Client Driver  Braswell Windows 10 v1709v1803 - sp83896.exe
    \Intel Chipset Installation Utility and Driver\Intel Dynamic Platform and Thermal Framework Client Driver  Kaby Lake  Apollo Lake Windows 10 v1803 - sp88283.exe
    \Intel Chipset Installation Utility and Driver\Intel Dynamic Platform and Thermal Framework Client Driver  Kaby Lake Windows 10 v1709 - sp83893.exe
    \Intel Chipset Installation Utility and Driver\Intel Dynamic Platform and Thermal Framework Client Driver  Sky LakeKaby LakeBraswellApollo Lake Windows 10 v1903 - sp96724.exe
    \Intel Chipset Installation Utility and Driver\Intel Dynamic Platform and Thermal Framework Client Driver  Skylake  Apollo Lake Windows 10 v1709 - sp83894.exe
    \Intel Chipset Installation Utility and Driver\Intel Dynamic Platform and Thermal Framework Client Driver  Skylake  Broadwell Windows 10 v1803 - sp88284.exe
    \Intel Chipset Installation Utility and Driver\Intel Dynamic Platform and Thermal Framework Client Driver  Skylake  Kaby Lake  Braswell  Apollo Lake Windows 10 v1809 - sp93135.exe
    \Intel Chipset Installation Utility and Driver\Intel Dynamic Platform and Thermal Framework Client Driver - sp79398.exe
    \Intel Chipset Installation Utility and Driver\Intel Management Engine Interface MEI Driver  Kaby Lake  Skylake  Broadwell Windows 10 v1709 - sp83900.exe
    \Intel Chipset Installation Utility and Driver\Intel Management Engine Interface MEI Driver  Kaby Lake  Skylake Windows 10 v1803 - sp88289.exe
    \Intel Chipset Installation Utility and Driver\Intel Management Engine Interface MEI Driver  Kaby Lake  Skylake Windows 10 v1809 - sp93140.exe
    \Intel Chipset Installation Utility and Driver\Intel Management Engine Interface MEI Driver  Kaby LakeSkylake Window 10 v1703 - sp80465.exe
    \Intel Chipset Installation Utility and Driver\Intel Management Engine Interface MEI Driver  Sky LakeKaby Lake Windows 10 v1903 - sp96713.exe
    \Intel Chipset Installation Utility and Driver\Intel Management Engine Interface MEI Driver - sp79401.exe
    \Intel Chipset Installation Utility and Driver\Intel Management Engine Interface MEI Driver Windows 10 v1803 - sp87981.exe
    \Intel Chipset Installation Utility and Driver\Intel Trusted Execution Engine Interface Driver  Braswell Window 10 v1703 - sp80464.exe
    \Intel Chipset Installation Utility and Driver\Intel Trusted Execution Engine Interface Driver  Braswell Windows 10 v1709v1803v1809v1903 - sp96710.exe
    \Intel Chipset Installation Utility and Driver\Intel Trusted Execution Engine Interface Driver - sp79400.exe
    \Intel Chipset Installation Utility and Driver\Intel Trusted Execution Engine Interface TXEI Driver Update - sp82668.exe
    \Software\HP Audio Switch Software Update - sp96765.exe
    \Software Multimedia\CyberLink Power Media Player Software - sp79320.exe
    \Software Solutions\HP Image Enhancement for System Logon - sp82019.exe
    \Software Solutions\HP Orbit - sp80951.exe
    \Software Solutions\HP Recovery Manager Update - sp81254.exe
    \Software Solutions\HP Support Assistant - sp95226.exe
    \Software Solutions\HP System Event Utility - sp88257.exe
    \Software Solutions\Push Button Reset Update - sp100307.exe
    \Utility\HP Connection Optimizer - sp100862.exe
    My OS version is Windows 10 Pro , 64 bit.
    Code:
     BuildNumber             Version   
    ---------------     ------------ ----------- -------------- ------------            -------   
     19041               10.0.19041
      My Computer


  2. Posts : 16,159
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
       #2

    Hello @sandila,

    sandila said:
    Previously I have taken backup of my all drivers by
    Code:
    dism /online /export-driver /destination:C:\drivers-backup
    They were working fine in Windows 10 Home Edition.

    I now thought I should upgrade things to latest drivers.So I downloaded every thing from HP website.

    I downloaded all the device drivers.

    But when I try to install them then in a couple of cases I get message it is not compatible with device.
    Which of the drivers would NOT install?
      My Computer


  3. Posts : 74
    Windows 10
    Thread Starter
       #3

    I tried to install the drivers in BIOS
    ,audio folders from the list
    Code:
    \Bios\HP Notebook System BIOS Update Intel Processors - sp88564.exe
    and
    Code:
    Realtek HighDefinition HD Audio Driver Windows 10 v1903 - sp98419
    after this I thought it is better to check here rather than proceeding.
    Every thing on my system is working perfectly fine. But I am not aware which drivers are applicable on my system and which are not applicable from the list. I have every thing downloaded.
    Code:
    \Bios\HP Notebook System BIOS Update Intel Processors - sp100871.exe
    \Bios\HP Notebook System BIOS Update Intel Processors - sp88564.exe
    \Diagnostic\HP PC Hardware Diagnostics UEFI - sp99005.exe
    \Diagnostic\HP Windows Hardware Diagnostics - sp95550.exe
    
    \Driver Audio\did not worked
    \Driver Audio\Realtek HighDefinition HD Audio Driver - sp79991.exe
    \Driver Audio\Realtek HighDefinition HD Audio Driver Windows 10 v1709 - sp83941.exe
    \Driver Audio\Realtek HighDefinition HD Audio Driver Windows 10 v1803 - sp88302.exe
    \Driver Audio\Realtek HighDefinition HD Audio Driver Windows 10 v1809 - sp93151.exe
    \Driver Audio\did not worked\Realtek HighDefinition HD Audio Driver Windows 10 v1903 - sp98419.exe
    \Driver Graphics\AMDIntel Switchable Graphics Driver - sp79989.exe
    \Driver Graphics\AMDIntel Switchable Graphics Driver Windows 10 v1709 - sp83937.exe
    \Driver Graphics\AMDIntel Switchable Graphics Driver Windows 10 v1803 - sp88298.exe
    \Driver Graphics\AMDIntel Switchable Graphics Driver Windows 10 v1809 - sp93147.exe
    \Driver Graphics\AMDIntel Switchable Graphics Driver Windows 10 v1903 - sp96699.exe
    \Driver Graphics\download list.txt
    \Driver Graphics\Intel HighDefinition HD Graphics Driver  Braswell  Broadwell Windows 10 v1903 - sp96700.exe
    \Driver Graphics\Intel HighDefinition HD Graphics Driver  Braswell Windows 10 v1703 - sp80466.exe
    \Driver Graphics\Intel HighDefinition HD Graphics Driver  Kaby Lake  Skylake Windows 10 v1803 - sp88295.exe
    \Driver Graphics\Intel HighDefinition HD Graphics Driver  Kaby Lake  Skylake Windows 10 v1809 - sp93342.exe
    \Driver Graphics\Intel HighDefinition HD Graphics Driver  Sky LakeKaby LakeApollo LakeGemini Lake Windows 10 v1903 - sp96704.exe
    \Driver Graphics\Intel HighDefinition HD Graphics Driver - sp79986.exe
    \Driver Graphics\Intel HighDefinition HD Graphics Driver 405400  Braswell Windows 10 v1809 - sp93146.exe
    \Driver Graphics\Intel HighDefinition HD Graphics Driver 405400  Braswell Windows 10 v1809 - sp95255.exe
    \Driver Graphics\Intel HighDefinition HD Graphics Driver 5xx6xx  Kaby Lake  Skylake Windows 10 v1709 - sp83935.exe
    \Driver Keyboard Mouse Input Devices\HP Wireless Button Driver Windows 10 v1709 - sp86704.exe
    \Driver Keyboard Mouse Input Devices\HP Wireless Button Driver Windows 10 v1803 - sp88834.exe
    \Driver Keyboard Mouse Input Devices\HP Wireless Button Driver Windows 10 v1809 - sp95669.exe
    \Driver Keyboard Mouse Input Devices\Synaptics TouchPad Driver - sp81891.exe
    \Driver Keyboard Mouse Input Devices\Synaptics TouchPad Driver Windows 10 v1709 - sp83943.exe
    \Driver Keyboard Mouse Input Devices\Synaptics TouchPad Driver Windows 10 v1803 - sp88304.exe
    \Driver Keyboard Mouse Input Devices\Synaptics TouchPad Driver Windows 10 v1809 - sp93153.exe
    \Driver Keyboard Mouse Input Devices\Synaptics TouchPad Driver Windows 10 v1903 - sp98933.exe
    \Driver Network\Intel Bluetooth Driver - sp100382.exe
    \Driver Network\Intel Bluetooth Driver Legacy - sp84212.exe
    \Driver Network\Intel Bluetooth Driver Legacy - sp87428.exe
    \Driver Network\Intel WLAN Driver - sp92246.exe
    \Driver Network\Intel WLAN Driver - sp99225.exe
    \Driver Network\Realtek Local Area Network LAN Driver - sp79410.exe
    \Driver Network\Realtek Local Area Network LAN Driver Windows 10 v1703 - sp80468.exe
    \Driver Network\Realtek Local Area Network LAN Driver Windows 10 v1709 - sp84012.exe
    \Driver Network\Realtek Local Area Network LAN Driver Windows 10 v1803 - sp88303.exe
    \Driver Network\Realtek Local Area Network LAN Driver Windows 10 v1809 - sp93152.exe
    \Driver Network\Realtek Local Area Network LAN Driver Windows 10 v1903 - sp96687.exe
    \Driver Network\Realtek RTL8723BE Bluetooth Drivers - sp82221.exe
    \Driver Network\Realtek RTL8723BERTL8188EE 80211bgn Wireless LAN Drivers - sp82801.exe
    \Driver Network\Realtek RTL8xxx  Wireless LAN Drivers - sp88574.exe
    \Driver Network\Realtek RTL8xxx Series Bluetooth Driver - sp100556.exe
    \Driver Network\Realtek RTL8xxx Wireless LAN Drivers - sp96885.exe
    \Driver Storage\Intel Rapid Storage Technology Driver  Broadwell Windows 10 v1709 - sp83902.exe
    \Driver Storage\Intel Rapid Storage Technology Driver  Kaby Lake  Skylake Windows 10 v1709 - sp83901.exe
    \Driver Storage\Intel Rapid Storage Technology Driver  Kaby Lake Windows 10 v1803 - sp88293.exe
    \Driver Storage\Intel Rapid Storage Technology Driver  Kaby Lake Windows 10 v1809 - sp93141.exe
    \Driver Storage\Intel Rapid Storage Technology Driver  Skylake Windows 10 v1803v1809 - sp88292.exe
    \Driver Storage\Intel Rapid Storage Technology Driver  SkylakeKaby Lake Windows 10 v1709v1803v1809v1903 - sp98976.exe
    \Driver Storage\Intel Rapid Storage Technology Driver  SkyLakeKabyLake Windows 10 v1903 - sp96711.exe
    \Driver Storage\Intel Rapid Storage Technology Driver - sp79402.exe
    \Driver Storage\Realtek Card Reader Driver  Windows 10 v1903 - sp96690.exe
    \Driver Storage\Realtek Card Reader Driver - sp79408.exe
    \Driver Storage\Realtek Card Reader Driver Windows 10 v1703 - sp80467.exe
    \Driver Storage\Realtek Card Reader Driver Windows 10 v1709 - sp83940.exe
    \Driver Storage\Realtek Card Reader Driver Windows 10 v1803 - sp88301.exe
    \Driver Storage\Realtek Card Reader Driver Windows 10 v1809 - sp93149.exe
    \Driver Storage\Seagate Hard Drive Firmware Update - sp91950.exe
    \Firmware\Seagate Hard Drive Firmware Update - sp91950.exe
    \Firmware\seagate hard drive firmware.txt
    \Firmware Chipset\Intel Platform ME Firmware Update - sp100251.exe
    \HP Cloud Recovery Tool\how to use.txt
    \HP PC hard ware diagnostics\HP PC Hardware Diagnostics Windows - sp100075.exe
    \Intel Chipset Installation Utility and Driver\HP PC Hardware Diagnostics Windows - sp100075.exe
    \Intel Chipset Installation Utility and Driver\Intel Chipset Installation Utility and Driver  Kaby Lake  Skylake  Braswell  Apollo Lake Windows 10 v1803 - sp88281.exe
    \Intel Chipset Installation Utility and Driver\Intel Chipset Installation Utility and Driver  Skylake  Kaby Lake  Braswell  Apollo Lake  Gemini Lake Windows 10 v1809 - sp93134.exe
    \Intel Chipset Installation Utility and Driver\Intel Chipset Installation Utility and Driver - sp79397.exe
    \Intel Chipset Installation Utility and Driver\Intel Chipset Installation Utility and Driver Windows 10 v1703 - sp80477.exe
    \Intel Chipset Installation Utility and Driver\Intel Chipset Installation Utility and Driver Windows 10 v1709 - sp83858.exe
    \Intel Chipset Installation Utility and Driver\Intel Dynamic Platform and Thermal Framework Client Driver  Braswell - sp79399.exe
    \Intel Chipset Installation Utility and Driver\Intel Dynamic Platform and Thermal Framework Client Driver  Braswell Windows 10 v1703 - sp80462.exe
    \Intel Chipset Installation Utility and Driver\Intel Dynamic Platform and Thermal Framework Client Driver  Braswell Windows 10 v1709v1803 - sp83896.exe
    \Intel Chipset Installation Utility and Driver\Intel Dynamic Platform and Thermal Framework Client Driver  Kaby Lake  Apollo Lake Windows 10 v1803 - sp88283.exe
    \Intel Chipset Installation Utility and Driver\Intel Dynamic Platform and Thermal Framework Client Driver  Kaby Lake Windows 10 v1709 - sp83893.exe
    \Intel Chipset Installation Utility and Driver\Intel Dynamic Platform and Thermal Framework Client Driver  Sky LakeKaby LakeBraswellApollo Lake Windows 10 v1903 - sp96724.exe
    \Intel Chipset Installation Utility and Driver\Intel Dynamic Platform and Thermal Framework Client Driver  Skylake  Apollo Lake Windows 10 v1709 - sp83894.exe
    \Intel Chipset Installation Utility and Driver\Intel Dynamic Platform and Thermal Framework Client Driver  Skylake  Broadwell Windows 10 v1803 - sp88284.exe
    \Intel Chipset Installation Utility and Driver\Intel Dynamic Platform and Thermal Framework Client Driver  Skylake  Kaby Lake  Braswell  Apollo Lake Windows 10 v1809 - sp93135.exe
    \Intel Chipset Installation Utility and Driver\Intel Dynamic Platform and Thermal Framework Client Driver - sp79398.exe
    \Intel Chipset Installation Utility and Driver\Intel Management Engine Interface MEI Driver  Kaby Lake  Skylake  Broadwell Windows 10 v1709 - sp83900.exe
    \Intel Chipset Installation Utility and Driver\Intel Management Engine Interface MEI Driver  Kaby Lake  Skylake Windows 10 v1803 - sp88289.exe
    \Intel Chipset Installation Utility and Driver\Intel Management Engine Interface MEI Driver  Kaby Lake  Skylake Windows 10 v1809 - sp93140.exe
    \Intel Chipset Installation Utility and Driver\Intel Management Engine Interface MEI Driver  Kaby LakeSkylake Window 10 v1703 - sp80465.exe
    \Intel Chipset Installation Utility and Driver\Intel Management Engine Interface MEI Driver  Sky LakeKaby Lake Windows 10 v1903 - sp96713.exe
    \Intel Chipset Installation Utility and Driver\Intel Management Engine Interface MEI Driver - sp79401.exe
    \Intel Chipset Installation Utility and Driver\Intel Management Engine Interface MEI Driver Windows 10 v1803 - sp87981.exe
    \Intel Chipset Installation Utility and Driver\Intel Trusted Execution Engine Interface Driver  Braswell Window 10 v1703 - sp80464.exe
    \Intel Chipset Installation Utility and Driver\Intel Trusted Execution Engine Interface Driver  Braswell Windows 10 v1709v1803v1809v1903 - sp96710.exe
    \Intel Chipset Installation Utility and Driver\Intel Trusted Execution Engine Interface Driver - sp79400.exe
    \Intel Chipset Installation Utility and Driver\Intel Trusted Execution Engine Interface TXEI Driver Update - sp82668.exe
    \Software\HP Audio Switch Software Update - sp96765.exe
    \Software Multimedia\CyberLink Power Media Player Software - sp79320.exe
    \Software Solutions\HP Image Enhancement for System Logon - sp82019.exe
    \Software Solutions\HP Orbit - sp80951.exe
    \Software Solutions\HP Recovery Manager Update - sp81254.exe
    \Software Solutions\HP Support Assistant - sp95226.exe
    \Software Solutions\HP System Event Utility - sp88257.exe
    \Software Solutions\Push Button Reset Update - sp100307.exe
    \Utility\HP Connection Optimizer - sp100862.exe
      My Computer


  4. Posts : 11,642
    Windows 10 Home x64 Version 21H2 Build 19044.1776
       #4

    sandila,

    Amended after your post that mentioned the Bios.

    That link seems to show that you have downloaded all the drivers for your model.

    I thought HP users could enter a computer serial number to narrow down the list to contain only those devices that are actually in your individual computer [when it was delivered].
    - The components within a model do change so entering your serial number is always required to get a shortlist.

    Your reported symptoms are certainly consistent with having tried to install non-applicable drivers.
    - You will not have done any damage by trying to install inappropriate hardware drivers from HP. A driver installation checks its list of "HardwareIDs" and only proceeds if it finds one of those "HardwareIDs" on your computer.
    - I would urge you to look around your computer documentation and/or the HP support site and/or the HP user forum {linked to in the HP support site} so that you know how to use your serial number to get your specific drivers in future. This will save you both time & worry.

    The Bios is a special case. Until you have found out the procedure for using your serial number to obtain only the correct downloads, I urge you not to do any more Bios updates. Trying to install an inappropriate Bios update might fail without causing any damage or might destroy your computer permanently.

    Denis
      My Computer


  5. Posts : 74
    Windows 10
    Thread Starter
       #5

    Ok I have been reading your tutorials.DISM - Add or Remove Drivers on an Offline Image I have as of now manually restored all drivers from backup by right clicking on each icon in device manager.
    My drivers are in folder
    C:\Users\koidera\arbit_user\downloaded software\15-bs0xx laptop device drivers\dism command saved drivers
    in your tutorial command 4.5 is given
    dism /Image:C:\Mount /Add-Driver /Driver:D:\Drivers /Recurse
    I wanted to know how can I execute this one to restore in this case. By doing a manual restore I think I might have missed some drivers. So I think I should restore from dism backup.
      My Computer


  6. Posts : 11,642
    Windows 10 Home x64 Version 21H2 Build 19044.1776
       #6

    sandila,

    See the more relevant tutorial instead
    Backup and Restore Device Drivers - TenForumsTutorials

    I expect that you will use the command shown in Option 4 using an elevated command window
    Code:
    pnputil /add-driver "C:\Users\koidera\arbit_user\downloaded software\15-bs0xx laptop device drivers\dism command saved drivers\*.inf" /subdirs /install /reboot

    Denis
      My Computer


  7. Posts : 11,642
    Windows 10 Home x64 Version 21H2 Build 19044.1776
       #7

    sandila,

    I have now seen another thread of yours
    driver for Windows 7 will they work on Windows 10 - TenForums

    I think you are saying that you have upgraded from Windows 7 to Windows 10 and that you do not know what to do about drivers.

    Instead of a blanket restoration [that might include some Windows 7 versions that are inappropriate], look through Device manager for
    - any entry with a warning triangle,
    - any entry called Unknown device, and
    - any entry within the Other devices group [if this group exists, it is a euphemism for 'No driver installed'].

    and just right-click on each of these specific entries and use Device manager's Update driver function instead.

    No blanket restoration is then needed or is advisable.

    If there are still errors then use the procedure I posted at
    my ditty - search for drivers by HardwareID - TenForums

    Denis
      My Computer


 

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