New Network card won't let pc Start.


  1. CFile
    Posts : 5
    10
       New #1

    New Network card won't let pc Start.


    Hello,

    I bought a new network card "Startech - 1 port PCI Express Gigabit Ethernet network card - Intel chip", and recieved it today
    i plugged into the mother board and i try to turn on the pc the lights and fans spin for 1 sec and stop and the pc won't start.

    If i removed the network card the pc boots normally.

    Winver : 1803 Compilation of SO 17134.1550

    edit:
    pc Specs

    Graphics: Zotac gtx 1060 6gb
    Mother: Asus z170 Pro Gaming
    Memory: 2x 8gb Gskill ripjaw*
    CPU: INTEL i7-6700k 4.00ghz
    Power: 750
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  3. Samuria
    Posts : 8,102
    windows 10
       New #2

    Welcome to the forum. Its a hardware issue as it doesnt get to windows. Have you only got one port to try? have you got any more addons that may conflict with memory address or irq?
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  4. CFile
    Posts : 5
    10
    Thread Starter
       New #3

    yes only got 1 port to try because the other pci-e port is "overlapped" by the Graphics. i don't think i have others addons that may conflict. i will try to boot with only the basics
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  6. Berton
    Posts : 14,005
    Win10 Pro and Home, Win11 Pro and Home, Win7, Linux Mint
       New #4

    I'd wonder if the onboard/built-in Ethernet port is interferring, may need to disable it in the BIOS. Or is there a specific need for an Add-in card?
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  7. CFile
    Posts : 5
    10
    Thread Starter
       New #5

    Disconnect every cable except the power and tested on 3 pci-e ports same problem, lights and fan turn on for just a second and shutsdown

    - - - Updated - - -

    Going to disable the etherport

    - - - Updated - - -

    Disable on Windows the ethernet and enable power on bios for pcie still doesnt work

    - - - Updated - - -

    Disable intel lan on bios and still doesnt work, dont know what else to do
    Last edited by CFile; 01 Jul 2020 at 09:45. Reason: Edit
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  8. Berton
    Posts : 14,005
    Win10 Pro and Home, Win11 Pro and Home, Win7, Linux Mint
       New #6

    I would suspicion that the the card is bad.
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  9. CFile
    Posts : 5
    10
    Thread Starter
       New #7

    when the pc is off and i plug the rj-45 1 led shows green but problably it's a DOA.

    should i update the bios?
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  10. Berton
    Posts : 14,005
    Win10 Pro and Home, Win11 Pro and Home, Win7, Linux Mint
       New #8

    CFile said:
    when the pc is off and i plug the rj-45 1 led shows green but problably it's a DOA.

    should i update the bios?
    Keep in mind that if modern computer is turned off but still plugged into power so there should be a light or few on it because power is to the motherboard, only by unplugging the power does the mother board fully shut down. The power On|Off switch only tells the ATX motherboard to get things started [power supply connected to the board connected to the power switch] while the power switch on AT computers connected directly to the power supply.
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  12. CFile
    Posts : 5
    10
    Thread Starter
       New #9

    everytime i tried to connect the network card i always removed the power cable and waited for the lights on the motherboard to shutdown
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