Printer No Longer Working


  1. Posts : 83
    Windows 10 PRO 32 Bit
       #1

    Printer No Longer Working


    Using Windows 10, 64 Bit version

    I have an Epson WF-7720 Printer that has a wireless connection to my computer.
    Today, it stopped printing, an error message reads:

    "The Active Directory Domain Services is Currently Unavailable"

    Has this anything to do with the Windows update to Ver. 1909 that was just installed ?

    If so, how do I fix this ?

    Thank you,

    Richard S.
      My Computer

  2. oscer1's Avatar
    Posts : 260
    win 10
       #2

    Hi i would start by running the printer troubleshooter.
      My Computer

  3. JackHughs's Avatar
    Posts : 142
    Windows 10 Pro 1909
       #3

    I read about a possible quick-fix for this problem. No guarantees but at least this requires almost no effort and it might work.

    Open Notepad. Then go to File > Print. You will see a button captioned "Find Printer." Make sure your printer is connected and turned-on then click the Find Printer button.

    JackHughs
      My Computer

  4. Steve C's Avatar
    Posts : 5,461
    Windows 10 Pro 64 bit
       #4

    Also uninstall the printer software, get the latest version and reinstall.
      My Computers

  5. eLPuSHeR's Avatar
    Posts : 2,233
    Windows 10 Home x64
       #5

    There is a bug with certain printers using Windows 10. You may need an out-of-band update that has been released on MS catalog.

    18363.904 for w10 v1909 and 19041.331 for w10 v2004. Check the News section of this forum.

    PS - You may need to reinstall printer driver too afterwards.
      My Computer


  6. Posts : 83
    Windows 10 PRO 32 Bit
    Thread Starter
       #6

    Printer No Longer Working


    That's just wonderful. Why do they release software with bugs in it ? Can't they test this stuff ??
    Where's the fix for this abomination ???

    I have up to date software installed for my Epson Printer, so that's not an issue.

    As for the fix in the News section ... must I slog through the entire list or can someone pin down the
    location in finer detail.

    Thank you

    Richard Solomon
      My Computer


  7. JackHughs's Avatar
    Posts : 142
    Windows 10 Pro 1909
       #7

    Did you try the cheap fix in Post No. 3?

    Also, since you have a wireless printer, your problem may very well be network related. When I updated to 1909, the update broke my LAN and the fix required resetting a number of services and features. Take a look at this tutorial and check to see if your computer is properly set-up for file and print sharing. Share Files and Folders Over a Network in Windows 10

    JackHughs
      My Computer


  8. Posts : 83
    Windows 10 PRO 32 Bit
    Thread Starter
       #8

    Printer No Longer Working


    I have 4 computers and 1 printer, all on a Wireless Network. They have been working for some years,
    that is until this latest update.

    Also, I can scan documents on the Printer and save them on the computer, so that link still works.
    just get an error message (nothing more, just error) when I try to print.


    Thank you,

    Richard S.
      My Computer

  9. Jacee's Avatar
    Posts : 906
    Win 10 home 1909 18363.900
       #9

    w1ksz said:
    That's just wonderful. Why do they release software with bugs in it ? Can't they test this stuff ??
    Where's the fix for this abomination ???

    I have up to date software installed for my Epson Printer, so that's not an issue.

    As for the fix in the News section ... must I slog through the entire list or can someone pin down the
    location in finer detail.

    Thank you

    Richard Solomon
    Here's the link: Known and Resolved issues for Windows 10 May 2020 Update version 2004
      My Computer

  10. eLPuSHeR's Avatar
    Posts : 2,233
    Windows 10 Home x64
       #10

    Here is the patch post.
      My Computer


 

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