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#1
External Hard Drive with clicking sound
A relative with toddlers just gave me his "Western Digital Passport Ultimate" external HDD that he saves all his family videos on , that was tossed by one of his tods to the ground while playing a video .
Yes its a crises , and for the first time in my life I meet a drive that acts like that .
In the early few times I plugged it , it was detected by "Device Manager" , but never showed in explorer , but in "Windows Management Console" it showed the drive with (Bad Media) black bar with a suggestion to re-initialize , there were no clicking sound up to this point .
All recovery programs wouldn't even detect there was a hard drive installed of which I recall "Easeus" , "Recoverit" and "Diskgenius" .
The only program that sensed there was a drive installed was "Minitool Partition Wizard Pro" , that still showed (Bad Media) bar with no options enabled what so ever to deal with it .
The final thing I tried was installing "Western Digital Diagnostic" tool that had 2 tests and an erase option and report option , all tests were rendered successful that the device is detectable and working fine however it detects its size as 0 capacity .
This was when the device started clicking , and now "Management Console" stopped detecting (Bad Media) bar and would now show no space at all suggesting "Western Digital Diagnostic" did some merciful kill on which or something , where now even "Minitool Partition Wizard Pro" stopped detecting it .
I managed to acquire a drive with same specs and switched boards , surprisingly the clicking sound increased in intervals but with same symptoms : only "Device Manager" sees it with no media shown in "Management Console" and no detection by any recovery tool .
On the other hand on installing the board of the drive in question on the working drive acquired , it was not detected at all by "Device Manager" surprisingly .
On a side notice the relative stated that professional media recovery is out of question since it may require shipping to another country that has those services , paying a fortune , then the probability of bad handling on shipping back or being lost .
So any further suggestions other then giving it a proper burial ?
P.S
1 - I had few mixed up theories from "Youtubes" that "Ultimate series of WD" drive had an encryption chip so the board can never be replaced since this chip becomes the media pass key .
2 - That the no clicking sound initially was due to heads being stuck , then they finally got loose and hence the sounds started being heard , so probably the "Western Digital Diagnostic" just helped resetting them .