No Bluetooth after 2004 Update


  1. Posts : 207
    Windows 10
       #1

    No Bluetooth after 2004 Update


    Hi, since updating to the 2004 version of W 10, my Bluetooth has gone on the blink......I have uninstalled it, then re-installed, still won't work.....unpaired my phone, now it won't even re -pair...I know it's not the phone as it works on other laptop....any suggestions ?
      My Computer


  2. Posts : 35,410
    Win 10 Pro (21H2) (2nd PC is 21H2)
       #2

    Hi, some Bluetooth issues are known with 2004:
    Known and Resolved issues for Windows 10 May 2020 Update version 2004

    You laptop -Inspiron 1545- could be as old as 2004... if so, there is absolutely no guarantee whatsoever that even if one build of Win 10 works the next will not give you a headache.

    You can try comparing the version of the driver with that you last used successfully, or that of the last one available for your laptop.
      My Computers


  3. Posts : 207
    Windows 10
    Thread Starter
       #3

    I should have said, this is on the Toshiba Sattelite laptop.....newer than the Dell......also BOTH devices are Bluetooth enabled, and discoverable.....it just won't work.....
      My Computer


  4. Posts : 35,410
    Win 10 Pro (21H2) (2nd PC is 21H2)
       #4

    Thank you for your reply.



    Try using the latest driver available from your manufacturer. It might be different to the one delivered by MS.

    Also - as you know the unstated model of your Satellite- try searching for e.g.

    Satellite xxxxxx 2004 bluetooth problem

    where xxxxxx = model number to see if others report a problem.

    Are you using Realtek? See the link I posted.
      My Computers


  5. Posts : 207
    Windows 10
    Thread Starter
       #5

    Sorted !!.....Thanks dalchina, it WAS an outdated driver.....now working fine.....ain't technollogy Marvellous !!
      My Computer


  6. Posts : 35,410
    Win 10 Pro (21H2) (2nd PC is 21H2)
       #6

    glad it was that easy..
      My Computers


 

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